8
Troubleshooting Guide
Problem
Cause
Solution
Handmixer does
not operate.
No power.
Check appliance is plugged
in.
Kneader with
collar cannot
be inserted into
socket.
Fitting kneader to
wrong socket
The kneader with the collar
will only fit into the
socket.
Handmixer
starts to slow
or labour during
processing.
Speed selected
too low.
Recommended
quantity
exceeded.
Increase speed.
Refer to Recommended
Usage Chart for speeds
and quantities to process.
Do not operate for longer
than 3 minutes without a
15 minute rest period with
doughs or heavy cake
mixes.
Excessive
splashing
or flour
spray during
processing.
Speed selected
too high.
Bowl too shallow
or too small for
ingredients being
processed.
Select a lower speed
initially and increase as the
mixture thickens.
Select an appropriate sized
mixing bowl.
Unable to
remove tools
from sockets.
Speed selector
not in 'O' position.
To remove the tools, make
sure the speed selector
is in the OFF “O” position
and unplug the handmixer.
Press the tool release
button.
Pulse button
does not
operate
Speed not
selected first.
The Pulse function will
only operate if a speed has
been selected first.
Select a speed and then
press the ‘P‘ pulse button.
