8
troubleshooting guide
Problem
Cause
Solution
The Blender will not
operate.
Light not illuminated.
No Power/Power On
Light not illuminated.
Interlock not activated.
Goblet not fitted.
Check blender plugged in.
Check goblet is located to
power unit correctly.
Blender not operating
but Power On
indicator light on.
Goblet fitted and
ON/OFF lever in ON
position but speed
or programme not
selected.
Either select a speed
manually or press a
programme button.
Power On indicator
light flashing.
Goblet refitted whilst
variable speed selected.
Turn the speed control
to the ‘O’ position and
reselect a speed.
Motor stops during
operation.
Overload protection
operated.
Operate for too long.
Switch off, unplug and
remove excess ingredients
from the blender.
Allow the blender to rest
for a few minutes. Then
press the reset button
n
located on the underside
of the power unit.
Do not operate
continuously for longer
than 3 minutes.
Poor blending result.
Mix too dry and
clogging.
Insufficient processing
time.
Mix overprocessed.
Add more liquid.
Use the stir stick.
Increase the speed or
operating time.
Stop the blender when the
required consistency is
achieved.
Ingredients warm in
goblet.
Blender operated for
longer than 60 seconds
causing the temperature
of the ingredients to
increase.
Insufficient liquid added
or over processed.
Do not overprocess and
stop the blender when the
required consistency is
achieved.
Do not exceed the
recommended operating
time and use the correct
speed.
If none of the above solve the problem see “Service & Customer Care”.
