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INSTALLER’S / CUSTOMER’S RESPONSIBILIT Y
It is the responsibility of the installer and/or customer to ensure that the KENTWOOD product
meets or exceeds their expectations for visual appearance and manufacturing quality.
Because KENTWOOD floors are made from real wood, every piece of KENTWOOD flooring will
have a unique appearance, often with naturally-occurring variations in color, texture and grain
pattern. Showroom samples and photographic reproductions may not represent the full range of
color, texture and grain variations and milling tolerances which can occur in the product itself. It is
strongly recommended that, prior to commencing installation, the customer and installer open
several boxes of product and loose lay the boards on the floor. Examine the product carefully to
ensure that it meets the customer’s expectations for appearance, color and visual character and
quality before proceeding with the installation.
If the visual appearance or manufacturing quality of the product is deemed unacceptable, it
should not be installed. Flooring that has been installed will be deemed to have been inspected
and accepted by the installer and customer, even if the customer is not present at the time
of installation. Every piece of flooring should be inspected and if any piece does not meet
expectations of quality, it should not be installed.
It is the sole responsibility of the installer to ensure that the job site, subfloor and installation tools
and materials meet or exceed these instructions and any applicable industry standards. KENTWOOD
accepts no responsibility for problems arising from incorrect or improper site
preparation or installation procedures.
For further information on installation standards and guidelines, call
In Canada: 1-800-992-3163:
In the US: 1-800-851-3841
or email [email protected]
SITE PREPARATION
INSTALLATION IN NEWLY-CONSTRUCTED HOME
Installation of wood flooring is one of the last jobs of a new home construction. Prior to installing a
wood floor, the following conditions must be met:
• The building is completely enclosed with all outside doors and windows in place and securable, including a
door from an attached garage to house interior
• All concrete, masonry, plastering, drywall, texturing, painting, tiling and other wet work is complete and dry
basements must be dry, within recommended temperature and humidity ranges, with no standing water and
adequate cross-ventilation in accordance with NWFA guildlines
KENTWOOD floors are manufactured in
accordance with accepted industry practices
which permit a defect tolerance not to exceed 5%.
These defects may be the result of manufacturing
or naturally occurring characteristics of the
material. It is recommended that a minimum 5%
cutting or grading allowance be added to the total
square footage when calculating the quantity of
flooring required. Boards that are judged to be
defective should not be installed or should be
installed in an inconspicuous location where they
will not be noticeable (e.g. inside a closet).
Part 2.
BEFORE INSTALL ATION
PRODUCT INSPECTION & SITE PREPARATION
Summary of Contents for Revelation
Page 1: ......
