WARRANTY CLAIM PROCEDURES
Should a failure in product occur, the product should not be used and an authorised Aber Dealer should be contacted
for service. The following steps will need to be taken:
The original purchaser will be required to furnish proof of purchase to an Authorised Aber Service Agent in order
to obtain warranty service. The original selling Dealer should be utilised for this purpose. Proof of purchase must
include the date purchased, model number, serial number and complete name and address of the selling Dealer.
Please Note: When travel to remote locations is required exceeding 35 km or 45 minutes, the additional distance
traveled will be chargeable to the customer by the Service Agent.
The following will apply to all products from date of purchase by the original consumer for use in a normal, domestic
situation.
Products used for business purposes will carry a 30 day warranty
Flame Effect Fires
a) Gas controls, gas burners, ceramic logs
2 year
b) Heat exchanger
5 year
For full warranty terms & conditions please refer to our website: www.kent.co.nz
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Distributed by:
Aber,
P O Box 10095, Te Rapa, Hamilton
Ph: 0800 161 161 Fax: 0800 163 163
email: [email protected]
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www.kent.co.nz
Summary of Contents for SIENNA KGF260-002
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