background image

 

Lighting your fire: 

 
Pull out the air control knob, on the right side of the ash spill tray below the door, 

until it is fully open. Place several pieces of crumpled newspaper in the base of 
the firebox, and criss-cross with 8-10 pieces of dry split kindling. Stack several 

pieces of dry split firewood approximately 40-50mm in size on top of the kindling.  
Ignite the paper and partly close the door. Let the fire establish itself for a few 
minutes, then open the door and add some more pieces of wood. Close the 

door, but leave the air control fully open until the wood is well alight and burning 
brightly. Do not leave the fire unattended during this process. Please note that it 

may be necessary in some cases to leave the door ajar for longer periods and 
use more small kindling in order to establish enough heat to warm up the flue.  
Only when the flue is sufficiently warm to create the necessary draft to maintain 

the fire may the door be fully closed. It may take trial and error to find a lighting 
procedure that suits your situation. In some cases it may be necessary to use a fire 

accelerant, we advise you to follow correct procedures from the manufacturer. 

Normal operation once the fire is established: 

 

Once the fire is well established and the door can be fully closed, the output can 
be regulated by the amount of wood that is used.  To reload the fire, open the air 

control fully, if this has been pushed in to turn the fire down, and open the door.  
Note that the fire burns hottest at the front of the firebox and so there may be 
unburnt wood at the back when it comes time to reload. This is normal. Rake 

through the contents to move any unburnt wood forward and then place the 
desired amount of wood into the firebox. Close the door. Operate the fire for 10-

15 minutes with the air control fully open to allow the fire to fully establish again, 
before attempting to adjust the air control. Avoid large pieces of wood burning 
against the firebricks. The view of the flame through the glass door will give you 

the best indication of how your heater is performing. In order to accomplish 
maximum combustion performance, the fire should give a rolling, boiling flame 

pattern. At reduced setting the flame will be slower. For all practical purposes, the 
air control should be fully open when there is unburnt wood in the heater. 
Although fire holding periods may be increased by turning down the air control, 

this is at the cost of greater emissions and creosote production. At low settings, 
creosote may condense on the glass, reducing the visibility of the fire. The best 

indication that the fire is operating correctly is that the glass remains clean, 
without build-up of black or brown deposits. Some whitish bloom on the glass is 
normal and does not generally indicate a fault in operation. The way you burn 

your heater will also determine what is happening up the flue. Continued burning 
at high rates with a good clean flame will minimise soot and creosote deposits in 
the flue. Burning on low settings can quickly lead to the flue becoming blocked 

with deposits of soot and creosote, necessitating frequent and costly cleaning, 
and in the worst case, can lead to a fire in the flue as the soot and creosote 

ignite in the flue. 

 
Cleaning out the heater: 

 
Your heater should require minimum cleaning. If the heater is operated correctly 

according to the instructions most of the ash will be consumed by later fires and a 
bed of ash will be maintained that does not build up to any great extent. If you 

find that you are having to clean out ashes every day or so, it indicates that the 
heater is not being operated correctly. Either excessively wet wood or foreign 
materials are being burnt, or the air control is being turned down too much. Don’t 

clean out the firebox completely. Leave at least 25mm of ash in the bottom of 
the firebox after cleaning. These ashes in the bottom of the heater assist the 

burning process, by insulating the firebox and allowing air circulation under the 
fire bed. When emptying ashes use a metal container with a tight fitting lid. Do 
not use this container for any other purpose. The closed container of ashes should 

immediately be taken outdoors to a location well away from any combustible 
materials, pending final disposal. If the ashes are to be disposed of by burial in the 

garden or otherwise locally dispersed, they should be retained in the container 
until they are completely extinguished and cold. This may take several days.  
Wood treated with chemicals will leave toxic residues in the ash. These ashes 

must be disposed of so they cannot contaminate the environment in any way. 
We emphasise that this type of wood should not be used in your heater. 

 

 

In the event of a flue fire: 

 
In the event of a build-up of creosote or soot igniting in the flue, close the air control 

fully. This will minimise the amount of air that can get into the burning flue and so can 
put the fire out. Prepare occupants of the house for evacuation. Contact the Fire 

Department. While waiting for the Fire Department, watch out for ignition of 
adjacent combustibles from the over-heated flue, hot embers, or sparks escaping 
from the flue. A flue system that has been properly installed will sustain minimal 

damage from such an event and cause minimal structural harm to the building. 

Correct flue sizing: 

Kent heaters are designed for use with a 150mm diameter full length flue. Flues larger 
than this can cause less than optimum performance. The reason that larger flues can 
create problems is that they take longer to warm up to operating temperature to 

provide proper draft, and have a greater surface area which causes greater heat 
loss, leading to more condensation of creosote.  When large flues do heat up, or 

when extremely cold weather and high atmospheric conditions exist, larger flues 
can over-draft an appliance. If your heater is not performing to expectations when 
operated according to these instructions, have your dealer or installer check the 

draft level of your flue with a draft meter.  The correct draft reading, when the 
heater is operating on high and has been running until it is up to temperature, is  

0.1 Water Column Inches. 

Creosote formation and need for removal: 

When wood is burned slowly, it produces tar and other organic vapours, which 
combine with the moisture released during the burning process, forming creosote. 
The creosote vapours may condense in the relatively cool flue of a slow burning fire.  

As a result a build-up of creosote occurs that in the worst instance may ignite and 
burn inside the flue causing an extremely hot fire. The flue of your heater should be 
inspected at least every two months during the heating season, and preferably 

before beginning to use the heater at the start of the season.  When you are able to 
operate the heater without creating creosote deposits, the interval between 

inspections may be increased, but the flue must always be inspected and cleaned 
at least once a year. The flue should be swept by a professional chimney sweep to 
remove any build-up of creosote and soot.  A professional sweep should also advise 

of any problems that may be detected in the inspection of the flue and offer advice 
on any repair and replacements. Your Kent heater requires minimal maintenance, 

and will keep its good looks for a long time with just a little attention. 
 

Cleaning: 

 
The exterior surfaces of the heater should be cleaned when needed with a damp 

cloth and non-abrasive cleaner. Use of caustic or abrasive cleaners will damage the 
finish on the heater. If, due to continued burning at low temperature, the door glass 

is dirty, use a paper towel moistened with water and dipped in the cold ashes from 
the fire to lightly scrub the inside of the glass. Remember that a properly operated 
heater will keep the glass clean by itself. 

 
Lubrication: 

 
The door hinges, door handle spindle and air slide mechanism should be lubricated 

every few months of use with a suitable high temperature grease. Do not use too 
much as this can melt and drop down onto the hearth staining it. 
 

Other maintenance: 

 

Any other maintenance required should be carried out by qualified service staff.  
Please consult your Kent dealer for local service people. Any replacement parts 
used must be original Kent parts. The appliance should not be modified in any way 

except in accordance with instructions supplied by Kent

 

KENT WARRANTY REGISTRATION 

 

IMPORTANT 

Please take a few moments to complete both sections. Once 
completed cut and mail this section to Aber Holdings Ltd 
(freepost). 

 

CUSTOMER NAME:….…………………………………………………….. 
 
INSTALL ADDRESS:..……………........…………………………………….. 
 
……………………………………………………………………………….. 
 
TELEPHONE:………………………………………………………………… 
 
EMAIL:………………………………………………………………….……. 
 
RETAILER:……………………………………………………………………. 
 
PURCHASE DATE:………………………………………………………….. 
 
INVOICE NUMBER:………………………………………………………… 
 
MODEL:……………………………………………………………………… 
 
SERIAL NUMBER:…………………………………………………………… 
 
INSTALLER NAME:…………………………………….……………………. 
 
DATE INSTALLED:…………………………………………………………... 
 
NZ HOME HEATING  
ASSOCIATION NUMBER:………………………….………………………. 
 
INSTALLER SIGNATURE:…………………………………………………… 

 

For more information please visit our help desk at www.kent.co.nz 

PRIVACY ACT NOTICE 

Owner named on card agrees 
and consents that Kent may 
retain and use information on 
this card for marketing and 

development purposes only. 

Reviews: