background image

MACHINE OPERATION TROUBLESHOOTING

 

LOSS OF ELECTRICAL POWER

 

1)  Check if the Switches are in the ON position. 
2)  Check to see if Electric Cord is plugged in. 
3)  Check if the Brush Circuit Breaker has tripped. Clear brush of debris until brush turns freely. Then reset the 
breaker. 

4)  Check circuit breakers or fuse box in your building. 
5)  Check if the outlet is wired to a light switch, or try using a different outlet. 
6)  If Machine keeps blowing breakers or fuses every time you turn it on, have a qualified repair center check the 
equipment. 

LOSS OF VACUUM / LITTLE OR NO SUCTION

 

1)  Check if hose cuffs on back of the machine are connected.  (See illustration on page 4.) 
2) 

Be sure the suction switch is on. If you don’t hear any sound from the vacuum, have a qualified repair center check 

the equipment. 

3)  Be sure the lid is firmly seated in the bucket and the bucket handle is snapped in place. 
4)  As you make a backwards cleaning stroke, be sure the suction lips are down firmly on the carpet. 
5)  Brush off any accumulated lint or debris on the vacuum filter screen located on the bottom of the lid. 
6)  The vacuum nozzle may be stopped up with lint. Turn the machine OFF. Unplug and empty the machine of liquid. 
Tilt the machine back and remove lint with a bent hanger. 

LACK OF WATER PRESSURE

 

1)  Make sure the cleaning solution was poured from the removable bucket into the solution tank. 
2)  Make sure to pull the spray/brush trigger switch while carpet cleaning; or the hand tool switch is ON when using the 
hand tool. 

3)  Check to see if the solution hose is connected at the back of the machine. 

4)  Make sure you are not out of cleaning solution. 

NO BRUSH MOVEMENT

 

1)  Pull the spray/brush trigger switch. If there is no movement, release trigger and check to see if the brush spins 
freely. Remove any lint and string caught on the brush. Reset the circuit breaker located on the Handle. DO NOT 
attempt to reset circuit breaker if it trips a second time. Have a qualified repair center check/repair the equipment. 

 

2)  If the motor runs and the brush will not spin (but it can be turned freely by hand), the belt needs to be replaced. See 
C-4 repair instructions for further details. 

KENT INVESTMENT CORPORATION LIMITED WARRANTY

 

Kent Investment Corporation (the "Company") warrants each new machine against defects in material and workmanship under 
normal use and service for a period of six months from date of purchase. Our obligation under this warranty is limited to the making 
good at our factory or authorized distributor service station any part or parts thereof, except motors and pumps (see exception 
below), which within the warranty period are returned to our factory or authorized distributor service station, transportation prepaid, 
and which are determined by us to have been defective in workmanship or material.  All parts being returned must be accompanied 
by date of purchase, name of party purchased from, invoice number and serial number of machine. Purchaser's exclusive remedy 
against defects in workmanship or material under this warranty shall be the repair or replacement of the returned part or parts as set 
forth above. 

 

EXCEPTION: 

This warranty does not apply to motors or pumps used on Kent Investment machines. The motors and pumps carry a 

warranty of their own and are covered by the manufacturer of said motors and pumps. 

This limited warranty does not cover any product or part(s), damage or defects resulting from misuse, neglect, accident, normal 
expected wear, improper installation or operation contrary to factory recommendations or unapproved, unauthorized repairs or 
alterations. Kent Investment Corporation reserves the right to inspect and make the final decisions on any warranty claims that may 
be questionable. 

 

Purchaser shall have no claim against the company in connection with this warranty, the company's machines, or otherwise, for 
consequential or incidental damages, including without limitation damages for loss of use, lost profits, or delayed delivery or 
expenses related to the receipt, transportation, or care of a new machine. In no event shall the company's liability with respect to 
each machine covered under this warranty exceed the price paid by purchaser for such machine. 

 

 

This limited warranty is the exclusive warranty of Kent Investment Corporation and is in lieu of any other warranty express or implied, 
including, but not limited to, warranties of merchantability and fitness for a particular purpose. 

 

5

 

Summary of Contents for C4-100A

Page 1: ...Maintenance Repair Manual Models C4 100A C4100LM C4 UPBLMDeepCleaningExtractors ...

Page 2: ...7001 ...

Page 3: ... Electrical System 7 Vacuum System 8 9 Pump System 10 11 Brush System 11 12 REPAIR MANUAL Removing the Vacuum and 13 Brush Assemblies Replacing the Vacuum Motor 13 Replacing the Brush Motor 13 Replacing the Pump Motor 14 Removing the Brush Assembly 14 Servicing and Rebuilding the Brush 14 Replacing the Front Nozzle Clip 14 Replacing the Rear Nozzle Clip 15 Replacing the Trigger Switch 15 Replacing...

Page 4: ...d and maintained according to recommendations in this manual If additional technical information is needed please contact Kent Investment Corporation at 870 994 3535 All information and specifications printed in this manual and parts list are current at the time of printing however because of Kent Investment s policy of continual product improvement we reserve the right to make changes at any time...

Page 5: ...plug by pulling on cord To unplug grasp the plug not thecord 10 DO NOT handle plug or equipment with wethands 11 DO NOT put any object into openings DO NOT use with any openings blocked keep free of dust lint hair and anything that may reduce airflow 12 Keep hair loose clothing fingers and all parts of body away from openings and moving parts 13 DO NOT vacuum anything that is burning or smoking su...

Page 6: ...structions 1 Tiltthemachinebackandmoveinto the starting position 2 Turn ON the SuctionSwitch Note HandToolSwitchmustbeOFF 3 Pull the Spray BrushTrigger andpullthemachinebackwards ataslowsteadypace about 1footper2seconds Cleanin approximately5footstrokes Overlapstrokesby2inches releasingtheTrigger6inches before ending each stroke Keep the Suction Nozzle in firmcontactwiththecarpet 1 Dirtywaterpasse...

Page 7: ...h overlapping even strokes Cleaning Stairs 1 Use the Hand Tool to clean stairs See Cleaning Upholstery to hook up hand tool 2 Clean the upstairs rooms first then the stairs IMPORTANT When cleaning the upper stairs turn machine sideways so wheels are NOT facing forward toward stairs Be careful bringing the machine down wet stairs Make sure to empty the Bucket and Solution Tank using the Drain Hose ...

Page 8: ... repair instructions for further details KENT INVESTMENT CORPORATION LIMITED WARRANTY Kent Investment Corporation the Company warrants each new machine against defects in material and workmanship under normal use and service for a period of six months from date of purchase Our obligation under this warranty is limited to the making good at our factory or authorized distributor service station any ...

Page 9: ...erneath the lid to prevent the lid from closing 14 Check that all decals instructions and safety warnings are in place and in good condition 15 Inspect and clean the hand tool kit Pull the hand tool trigger to drain the valve and solutionhose 6 MONTH INSPECTION AND SERVICE 1 Service the brush assembly See Servicing and Rebuilding Brush Assembly Page14 2 Check lid for leaks See testing Lid 7LIDLM P...

Page 10: ...09 4 Loose Power Connection 4 Check Lever Nuts 10267 10277 to black and white wires 5 Defective Power Cord 5 Replace Power Cord 18205 Power is intermittent to all or some of the motors 1 Loose Terminal or Lever Nut 1 Replace loose Terminals or reconnect Lever Nut 2 Burned or corroded Terminals 2 Replace Terminals 3 Defective Switch 3 Replace Switch 10308 18032 4 Defective Wire or Power Cord 4 Repl...

Page 11: ...ck vacuum at the accessory hook up at back of unit If there is good suction at Gray Cuff 10075 then the block is between the Black Cuff 10077 and floor Vacuum Nozzle or Hand Tool Nozzle Clean Nozzle using lint hook Clean Vacuum Hose using water compressed air or a hand held pipe snake NOTE Vacuum Nozzle should be cleaned with a lint hook regularly If suction is poor at Gray Cuff the block is betwe...

Page 12: ...lace Switch 10308 3 Terminals not connected or defective 3 Re connect or replace Terminals Dirty liquid is being discharged through the Vacuum Motor Exhaust Tube 10608 NOTE The solution is being sucked into the Vacuum Motor and then blowing out the Exhaust Tube CLEAN UP Step 1 Sit the Bucket aside Move the machine to concrete surface such as the garage Leave the Lid up Run the Vacuum Motor only fo...

Page 13: ... hand tool spray tips 1 Empty Solution Tank Check if cleaning solution is still in removable Bucket This is a most common mistake The solution must be poured from the Bucket into the Solution Tank 1 Pour solution from the Bucket into the Solution Tank 2 Plug is not connected to the Brass Coupler NOTE Plug may only appear to be connected to the Coupler 2 Pull down on the middle of the Coupler 10037...

Page 14: ... during carpet cleaning 2 Defective Trigger Switch NOTE A defective Trigger Switch will run Pump continuously but may operate Brush Motor normally 2 Replace Trigger Switch 18032 3 Stuck Trigger Switch 3 Plastic around Trigger Switch may need to be trimmed BRUSH SYSTEM SYMPTOM POSSIBLE CAUSE SOLUTION Brush will not turn when Trigger Switch is activated but will turn freely by hand 1 Defective Trigg...

Page 15: ...ace Spade Terminal 4 Broken Gear Belt 5 Replace Gear Belt 10011 5 Slipping Pulley 10010 6 Reattach Pulley 10010 to Brush Shaft 10012 ensuring set screws and dimples in Brush Shaft 10012 align Brush will NOT turn when Trigger Switch is activated and will not turn by hand 1 Debris clogging Bearing Assy seized Bearings 1 Remove Brush Assembly 18210 Clean replace Bearings 10017 Bearing Block 10195 Bru...

Page 16: ... unit 2 See Removing Vacuum and Brush Assembly 3 Remove the Vacuum Motor 18007 from the Duct 10073 Using 2 Wrenches with 7 16 Sockets unscrew the 3 1 4 20 Nuts 10137 and 1 4 20 Bolts 10063 NOTE When reassembling the Vac Motor Assembly make sure the washers are replaced in the correct location See Parts Diagram NOTE Do not over tighten the Nuts 10137 This may result in cracking the Vacuum Motor NOT...

Page 17: ...ling the Pulley add a drop of light duty thread locker to Set Screws Align Pulley Set Screws and the Shaft dimples Without rotating the Pulley slide it onto the Shaft until only the chamfered edge of the Shaft is sticking through the Pulley Tighten only 1 Set screw Turn the Pulley back and forth The Set Screw should rock in the dimple but it should not rotate If It rotates it is not in the dimple ...

Page 18: ... 8 32 Bolts 2037 into Switch Mount Bracket by hand to avoid cross threading REPLACING THE ROCKER SWITCH ASSEMBLY 10308 1 Turn all switches OFF and UNPLUG the unit 2 Remove Control Panel 10118 Using a 2 Phillips Screwdriver remove 4 6 32 Bolts 10026 attaching the Control Panel to the Handle 10600 3 Depress molded retention springs on either side of the Rocker Switch 10308 while pushing it through t...

Page 19: ...59 will release from the Drain Cartridge 18015 3 If there is a leak between the Drain Cartridge 18015 and the Solution Tank 18020 remove the Drain Cartridge from the Solution Tank by inserting a 5 16 Allen Wrench all the way into the opening of the Drain Cartridge Turn the Allen Wrench Clockwise to Counterclockwise to unthread the Drain Cartridge from the Solution Tank Clean the Drain Cartridge an...

Page 20: ...Models C4 100A C4100LM C4 UPBLM Parts List and Diagrams ...

Page 21: ...18 ...

Page 22: ...ion 90D Elbow to T 1 4 I D x 2 3 8 2 ea 10251 Hose Solution Plug to T 1 4 I D x 21 1 ea 10256 Hose Vac Nozzle to Disconnect with Cuff 1 ea 10077 Cuff Hose Female Black 1 ea 10255 Hose Vac Nozzle to Disconnect 1 1 4 I D x 21 1 ea 10274 Bolt 8 32 x 5 16 Phil SS 3 ea 10275 Washer Flat 10 SS 4 ea 18005 Motor Brush Wired C4 115 Volt Assembly 1 ea NFS Motor Brush C 4 115 Volt Unwired 1 ea 10104 Terminal...

Page 23: ...20 ...

Page 24: ...t 10 24 x 1 2 Phil SS 1 ea 10159 Drain Tube 3 8 I D 1 2 O D x 22 5 1 ea 10174 Washer Lock 10SS 1 ea 10429 Drain Spring SS C4 A 1 ea 10430 Drain O Ring 1 ea 10432 Drain ClipAssembly 1ea 10241 Cover Drain Hose Clip 2 ea 10435 Drain Clip 1 ea 18015 Drain Threaded Sleeve w Cart 1 ea 18204 Drain Insert Hose Brass 1 ea 18020 Solution Tank Gray C4 A 1 ea 21 ...

Page 25: ...22 ...

Page 26: ...10232 Gasket Lid Duct 1 4 C4 A 1 ea 10258 Hose Vacuum Duct to Lid w Cuff Assembly 1 ea 10077 Cuff Hose Vac Duct Black 1 ea 10198 Hose Vac Duct to Lid 26 1 ea 10602 Motor Cover Vac C4 A 1 ea 18007 Motor Vacuum Wired C4 115 Volt Assembly 1 ea NFS Motor Vacuum Unwired 1 ea 10088 Screw 10 Self Tap Ground Green 1 ea 10104 Terminal Spade Male 2 ea 10158 Wire Tie 6 2 ea 10174 Washer Lock 10 SS 1 ea 10194...

Page 27: ...24 ...

Page 28: ...Hose SS 3 ea 10163 Grommet Pump Door C4 A 1 ea 10238 Hose Sol Pump Inlet 1 5 8 C4 A 1 ea 10239 Hose Sol Pump Outlet 3 3 4 C4 A 1 ea 18006 Pump Motor Wired 1 ea NFS Pump Motor 1 ea 10132 Bolt 4 40 x 1 Phil SS 1 ea 10133 Nut 4 40 Nylock SS 1 ea 18012 Ground Wire Pump 1 ea 10105 Terminal Ring 4 1 ea 10106 Terminal Bullet Male Ground 1 ea 25 ...

Page 29: ...26 ...

Page 30: ...27 ...

Page 31: ...28 ...

Page 32: ...29 ...

Page 33: ... 10 24 Nylock SS 2 ea 10174 Washer Lock 10SS 3 ea 10175 Washer Lock 8 2 ea 10180 Washer 390 x 625 x 031 SS 1 ea 10192 Crimp Strain Relief Power Cord 1 ea 10193 Nut 10 32 Ground Green 1 ea 10228 Wire Black 5 Flag Cntr Hour Meter 2 ea 10148 Terminal Connector Flag 1 ea 10267 Lever Nut Five Port 2 ea 10277 Lever Nut Three Port 1 ea 10308 Switch Rocker w Cap 2 ea 10319 Bracket Cord Wrap Upper w Protec...

Page 34: ...minal SpadeMale 1 ea 10106 Terminal Bullet Male Ground 1 ea 10119 Terminal Spade Female 18 Gauge 5 ea 10121 Strain Relief Cable Wire 8 1 ea 10131 Terminal Ring 10 1 ea 10148 Terminal Connector Flag 1 ea 10158 Wire Tie 6 3 ea 17097 Tag Wire B 8 Wire 1 ea 17098 Tag WireV 8 Wire 1 ea 17099 Tag Wire P 8 Wire 1 ea 10409 Diode Assembly 1ea 10119 Terminal Spade Female 18 AWG 2 ea NFS Diode 1 ea NFS Paral...

Page 35: ...32 ...

Page 36: ...escription Qty Notes 10039 Bolt 1 4 20 x 3 4 Phil SS 2 ea 10061 Washer Flat 1 4SS 2 ea 10086 Handle Bucket Bail 1 ea 10087 Bushing Flanged Bucket 2 ea 10176 Washer Lock 1 4 2 ea 10448 Decal CRI 1 ea 10604 Bucket C4 A Blue 1 ea 33 ...

Page 37: ...34 ...

Page 38: ...150 Bolt 10 24 x 1 2 Phil SS 6 ea 10174 Washer Lock 10 SS 6 ea 10275 Washer Flat 10 SS 6 ea 10377 Tube Sight 2 ea 10480 Decal Instruction Lid QD 1 ea 10601 Lid Gray NFS 1 ea 10609 Lid Plate w Filter Screen 1 ea 10232 Gasket Lid Duct 1 4 C4 A 1 ea 10382 Cuff Hose Lid 2 ea 35 ...

Page 39: ...36 ...

Page 40: ...ose Straight 1 1 ea 10058 Wire Tie 11 4 ea 10059 Bag H T Gray WithPrint 1 ea 10188 Clamp 1 4 Sol Hose SS 2 ea 10196 Hose Sol Hand Tool 1 4 I D x 126 1 ea 18209 HandToolAssembled 1ea 10050 Spray Tip 11002 Hand Tool 1 ea 18302 H T Plastic Body 1 ea 18305 H T Washer SprayTip 1 ea 18306 H T Ring Spray Tip 1 ea 18307 H T Filter Spray Tip 1 ea 18311 H T Tube Ext 1 ea 18310 H T Valve Assembly 1 ea 37 ...

Page 41: ...38 ...

Page 42: ...39 ...

Page 43: ... 10100 Cover Belt Gray 1 ea 10102 Shaft WheelSS 1 ea 10127 Bracket CoverBelt 1 ea 10137 Nut 1 4 20 Nylock SS 1 ea 10150 Bolt 10 24 x 1 2 Phil SS 7 ea 10156 Spacer Nylon Wheel Thin 1 ea 10157 Spacer Nylon Wheel Thick 3 ea 10174 Washer Lock 10SS 8 ea 10176 Washer Lock 1 4 SS 7 ea 10178 Bolt 1 4 20 x 5 8 Phil SS 5 ea 10180 Washer 39 x 625 x 031 SS 2 ea 10181 Washer 39 x 75 x 02 SS 2 ea 10187 Stud Thr...

Page 44: ... switches d both a and b 6 When the trigger switch is activated the pump works but the brush does not and the brush will turn freely by hand a reset the brush circuit breaker b check if the belt is broken c replace the trigger switch d all of the above 7 Brush will not turn when the trigger switch is activated and will not turn behand a replace the belt b clean debris from bearing assembly and or ...

Reviews: