Technical Support
In North America, technical support is available to all registered users of
Kensington products. There is no charge for technical support except long
distance charges where applicable. Technical Support Contact information
can be found on page 12 of this manual.
Technical Support Tips
•
You may find the answer to your problem in the Frequently Asked
Questions (FAQ) section of the Support area on the Kensington Web site:
www.kensington.com
.
•
Call from a phone where you have access to your computer.
•
Be prepared to provide the following information
- Name, address, and telephone number
- The name of the Kensington product
- Make and model of your computer
- Your system software and version
- Symptoms of the problem and what led to them
Cleaning your Kensington Comfort Type Multimedia USB/PS
2
Keyboard
Depending on how you work and the environment in which you work, every
keyboard needs to be cleaned periodically.
To clean the keyboard:
1. Turn off your computer and unplug the keyboard from the computer.
2. Use the Kensington Dust Guardian Keyboard Brush to whisk away crumbs
and dirt or use the Kensington Dust Blaster
®
compressed air to blow away
dirt and dust between the keys and in crevices.
3. Wipe tops of keys and the surface of the keyboard with Kensington
Surface Guardian
®
Cleaning Swabs, Surface Guardian Cleaning Wipes, or
a damp cloth.
CAUTION: Never spray liquid cleaner directly on the keyboard.
4. Reconnect the keyboard.
5. Turn on your computer.
Your Kensington Comfort Type Multimedia USB/PS2 Keyboard requires no
other maintenance.
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