Kenmore BC3002, Use & Care Manual

Page: 23 / 48

- 23 -
WARNING
Always turn o ff and unplug vacuum cleaner before performing maintenance to the
vacuum cleaner. Failure to do so could result in electrical shock or personal injury.
Review this table to fi nd do-it-yourself solutions for minor performance problems. Any other
service needed should be performed by a Kenmore or other quali fi ed service agent.
TROUBLESHOOTING
Vacuum cleaner won’t
Unplugged at wall outlet. Plug in fi rmly, press On/O ff button.
start.
Tripped circuit breaker/blown
Reset circuit breaker or replace fuse.
fuse at household service panel.
Loose hose electrical connections. Reconnect hose ends.
Poor job of dirt pick-up.
Change the dust bag.
Clear air
fl ow passages.
Clean/change fi lters.
Adjust setting.
Adjust suction control.
Replace hose.
Change brushroll.
See BELT CHANGING AND BRUSHROLL
CLEANING (page 20).
Close and latch hood.
Remove any items that may be caught or
jammed, then re-start. If vacuum cleaner
starts and stops again, clean brushroll and
end caps, then re-start.
Vacuum cleaner starts
but shuts o ff .
Hose or hood electrical
connections.
Check connections, reconnect hose ends.
Tripped overload protector in
PowerMate
®
. See OVERLOAD
PROTECTOR (page 15).
Remove any items that may be caught or
jammed, then re-start. If vacuum cleaner
starts and stops again, clean brushroll and
end caps, then re-start.
Tripped thermal protector in
canister.
See THERMAL PROTECTOR (page 15).
PowerMate ®
will not run
when attached.
PowerMate
®
connections unplugged. Plug in fi rmly.
Worn or broken belt.
Dirty brushroll or end caps.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Full or clogged dust bag.
Tripped overload protector in
PowerMate ® . See OVERLOAD
PROTECTOR (page 15).
Canister hood open.
Dirty brushroll or end caps.
See BELT CHANGING AND BRUSHROLL
CLEANING (page 20).
Worn or broken belt.
Worn PowerMate
®
brushroll.
Hole in hose.
Wrong suction control position
selected.
Wrong pile height setting.
Dirty fi lters.
Clogged air fl ow passages.
See BELT CHANGING AND BRUSHROLL
CLEANING (page 20).
See BELT CHANGING AND BRUSHROLL
CLEANING (page 20).