13
General Care & Cleaning
Cleaning Recommendations for the
Ceramic Glass Cooktop
Special Caution for Aluminum Foil and Aluminum Cooking
Utensils
• Aluminum foil
Use of aluminum foil will damage the cooktop. Do not
use under any circumstances.
• Aluminum utensils
Since the melting point of aluminum is much lower
than that of other metals, care must be taken when
aluminum pots or pans are used. Pans that boil dry may
permanently damage cooktop by breaking, fusing to, or
marking it.
Care and Cleaning of Stainless Steel
(some models)
Some models are equipped with stainless steel exterior
parts. Special care and cleaning are
required
for
maintaining the appearance of stainless parts. Refer to
the
General Care & Cleaning
table for detailed cleaning
instructions.
IMPORTANT NOTE:
Damage to the ceramic glass cooktop
may occur if you use an abrasive type scratch pad. Only use
cleaning products that have been specifically designed for
ceramic glass cooktop.
Plastic or foods with a high sugar content:
These types of soils need be removed immediately if spilled
or melted onto the ceramic cooktop surface. Permanent
damage (such as pitting of the cooktop surface) may occur
if not removed
immediately
. After turning the surface
elements OFF, use a razor blade scraper or a metal spatula
with a mitt and scrape the soil from the hot surface (as
illustrated). Allow the cooktop to cool, and use the same
method for heavy or burned on soils.
Do not use the following on the ceramic glass cooktop:
• Do not use abrasive cleaners and scouring pads, such
as metal and some nylon pads. They may scratch the
cooktop, making it more difficult to clean.
• Do not use harsh cleaners, such as chlorine bleach,
ammonia or oven cleaners, as they may etch or discolor
the cooktop.
• Do not use dirty sponges, cloths or paper towels, as they
can leave soil or lint on the cooktop which can burn and
cause discoloration.
OCCURRENCE
POSSIBLE CAUSE/SOLUTION
Entire cooktop does not
operate.
Cooktop controls are locked. Set the cooktop controls to unlock the Cooktop.
Make sure household electrical circuit breaker is ON and that power is properly supplied to the Cooktop.
Service wiring is not complete. Call
1-800-4-My-HOME®
for installation assistance.
Electrical power outage. Check house lights to be sure. Call your local electric company for service.
Cooktop turns OFF while
cooking.
Cooktop internal heat sensor has detected high temperatures inside the appliance. Be sure the
appliance vent holes are not blocked.
Refer to the Installation Instructions supplied with the
cooktop for more detailed cooktop installation information.
Fluids spilled or object lying on controls area of cooktop. Clean spills or remove object. Repower cooktop.
Cooking Zone does not
heat food (Power level
flashing).
No cookware was placed on the Cooking Zone, or the cookware material type is incorrect for
Induction Cooking.
Cookware bottom not large enough for Cooking Zone.
Cookware is warped or in poor condition.
Cookware is not centered on Cooking Zone.
Cookware resting on cooktop trim or does not rest completely on cooktop surface.
Cooking Zone does not
heat food.
No power to the appliance. Check steps under "
Entire cooktop does not operate
" in this
checklist.
Incorrect Cooking Zone control setting. Make sure the correct control is ON for the Cooking Zone being used.
Cooking Zone heats
food too hot or not hot
enough.
Incorrect power level setting. Adjust the power level setting higher or lower and refer to recipe
for guidance and adjust accordingly.
Before you Call
