Kenmore 625.3485400 Owner'S Manual Download Page 21

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SERVICE TECH INFORMATION

SECTION 5

5A.

TROUBLESHOOTING

AUTOMATIC ELECTRONIC DIAGNOSTICS

The face plate computer has a self-diagnostic

function for the electrical system (except input

power and water meter). The

computer monitors the elec-

tronic components and circuits

for correct operation. If a

malfunction occurs, an error

code appears in the face plate

display.

The chart below shows the error codes that could

appear, and the possible defects for each code.

While an error code appears in the display, all face

plate buttons are inoperable except the SELECT

button. SELECT remains operational so the service

person can make the MANUAL INITIATED

ELECTRONIC DIAGNOSTICS (below) to further

isolate the defect, and check the water meter.

CODE

POSSIBLE DEFECT

MOST LIKELY

LESS LIKELY

Err1

motor inop. / wiring harness or connection to switch / position switch / face plate

Err2

face plate

Err3

motor / face plate

See face plate replacement on

page 22.

Err4

face plate / position switch

See face plate replacement on

page 22.

Err5

face plate

PROCEDURE FOR REMOVING ERROR CODE FROM FACE PLATE:

1. Unplug transformer 2. Correct defect

3. Plug in transformer 4. Wait for 6 minutes. The error code will return if the defect was not corrected.

MANUAL INITIATED ELECTRONICS DIAG-

NOSTICS

To enter diagnostics

----from a

error code

display, press the #1

SELECT button.

----from a

time

display, press and hold the #1

SELECT button for 3 seconds.

You will see 1 of the following displays.

All of the preceeding displays show what position

the valve is in, if the turbine is operating, and the

position switch open or closed status.

Press the ON/OFF-HOLD button to advance

the valve to the next position. To verify

component operation, or to possibly isolate a

defect, observe the following.

POSITION SWITCH STATUS:

WIth the valve in

service, or any of the recharge cycles, the switch

indicator will show open

. While the valve is

rotating from 1 position to another, the indicator

will show the switch closed

. A defect is

probable if indications vary from this pattern.

Summary of Contents for 625.3485400

Page 1: ...arts Sears Roebuck and Co Hoffman Estates IL 60179 USA OWNER S MANUAL MODEL NOS 625 3485400 Super Capacity Genius 625 3485500 Super Capacity Genius Caution Read and Follow All Safety Rules and Operating Instructions Before First Use of This Product If you have questions when installing operating or main taining your softener and when setting the timer call this toll free number 1 800 426 9345 PRIN...

Page 2: ...ates IL 60179 If you want your water softener professionally installed talk to your Sears Salesman He will arrange for a prompt quality installation by Sears Authorized Installers SEARS INSTALLATION POLICY All installation labor arranged by Sears shall be performed in a neat workmanlike manner in accordance with generally accepted trade prac tices Further all installations shall comply with all lo...

Page 3: ...E TIMER FEATURES 10 11 B SOFT WATER SERVICE AND REGENERATION 12 14 SECTION 3 CARE OF YOUR SOFTENER A SALT REFILLING STORAGE TANK SALT BRIDGE 15 B KEEPING THE WATER SOFTENER CLEAN 16 C KEEP THE SOFTENER FROM FREEZING 17 D HELPFUL HINTS CHECKLIST 18 SECTION 4 OTHER THINGS TO KNOW A DIMENSIONS SPECIFICATIONS 19 SECTION 5 SERVICE TECH INFORMATION A TROUBLESHOOTING 20 23 D ROTARY VALVE SERVICE 24 E WAT...

Page 4: ...er types of iron acids tastes and odors etc It will not purify polluted water or make it safe to drink s Protect the softener and piping from freezing Damage from freezing voids the softener warran ty See page 17 CAUTIONS PLEASE READ AND COMPLY WITH THE FOL LOWING GUIDES TO PREVENT DAMAGE TO THE SOFTENER OR OTHER PROPERTY PERSONAL INJURY OR POSSIBLE FATAL SHOCK s THIS SOFTENER WORKS ON 24 VOLTS ON...

Page 5: ...r flow going INTO the soft ener valve INLET Trace piping to be sure See pages 10 and 11 4 Is the plumbing bypass valve or 3 valves set for SERVICE See FIG 12 page 19 of this manual 4 Is the valve drain hose connected the right way and without sharp bends or kinks that could stop or reduce water flow See page 16 4 Is the softener power cable connected to the transformer Is the transformer plugged i...

Page 6: ...e display Repeated beeps mean the timer will not accept a change from the button you have pressed telling you to use another button For example while setting the hardness step 2 the beeper sounds repeatedly when the display reaches 1 using the DOWN button or the highest hardness setting using the UP button 1 SET PRESENT TIME OF DAY NOTE If the words PRESENT TIME do not show in the display press th...

Page 7: ...the display by 1 between 1 and 25 Between 25 and the highest number the display changes 5 at a time 25 30 35 etc Holding the UP or DOWN button in changes the display twice each second 3 SET RECHARGE REGENERATION TIME nPress the 1 SELECT button to display 2 00 AM flashing and RECHARGE TIME At the 2 00 AM RECHARGE TIME setting the softener be gins regeneration see pages 12 and 13 at 2 00 AM ending n...

Page 8: ...r about 3 4 ounce of common 5 25 household bleach Clorox Linco BoPeep White Sail Eagle etc in the softener brine well 3 Press the ON OFF HOLD button and hold for 3 seconds to start a recharge This first re charge does several things It draws the bleach into and through the softener to sanitize it It fills the salt tank to the water level need ed It gets all the air out of the resin tank It makes t...

Page 9: ...see page 15 occurs more often when conditions are humid WATER SOFTENING SALT WITH IRON RE MOVING ADDITIVES Some salts have an additive to help the softener handle iron in the water supply Although this additive may help to keep the softener resin clean it may also release corrosive fumes that will weaken and shorten the life of some softener parts FIG 3 ADD SALT Sodium information Water softeners ...

Page 10: ... and release the ON OFF HOLD button once more if you decide to cancel the regeneration and RE CHARGE TONIGHT SALT MONITOR SYSTEM The face plate timer has a low salt monitor with an indicator light to remind you to refill the storage tankwith salt To setthis monitorsystem 1 Lift the salt hole cover and level the salt in the storage tank 2 The salt level decal on the brinewell inside the tank has nu...

Page 11: ... water usage figure is adjusted daily by the face plate timer To turn this dis play off press the 2 SELECT button once more PROGRAM MEMORY If electrical power to the softener goes off the time display is blank but the face plate timer keeps the correct time for about 72 hours When electrical power comes on again you have to reset the present time only if the display is flashing The HARDNESS and RE...

Page 12: ... become coated with hardness minerals and they have to be cleaned This cleaning is called regeneration or recharge Regeneration is started at 2 00 a m by the electronic timer see page 14 It takes place in 5 stages or cycles These are FILL BRINING BRINE RINSE BACKWASH FAST RINSE 1 2 3 4 5 FIG 4 WATER FLOW THROUGH THE SOFTENER IN SERVICE REGENERATION FILL Salt dissolved in water is called brine Brin...

Page 13: ...d during brining except the brine flow has stopped Hardness minerals and brine flush from the resin tank to the drain Brining and brine rinse together vary in the length of time they take relative to the fill cycle length FIG 6 WATER FLOW THROUGH THE SOFTENER IN BRINING AND BRINE RINSE BACKWASH During backwash water flows UP through the resin tank FIG 7 at a fast rate to flush iron minerals dirt a...

Page 14: ...ulses to the computer The computer changes the pulses to a measure in gallons of water COMPUTER The computer is part of the circuit board It is programmed to know the softener s capacity how many grains of hard ness mineralsit willtake outof thewater beforea regeneration is needed When starting the softener page 7 you set it for the grains per gallon gpg hardness of the water To find a regeneratio...

Page 15: ...dges an empty space forms between the water and salt Then salt will not dissolve melt in the water to make brine Without brine the resin bed does not regenerate and you will have hard water If the storage tank is full of salt it is hard to tell if youhave asalt bridge Salt isloose ontop butthe bridge is under it The following is the best way to check for a salt bridge Salt should be loose all the ...

Page 16: ...ilicone grease or Vaseline and place in position Install and tighten the cap byhand only Do notovertigh ten and break the cap or housing FIG 10 CLEANING THE NOZZLE VENTURI INSTALL WITH NUMBERED SIDE UP CONCAVE SIDE DOWN BE SURE THE FLOW PLUG WITH THE LARGEST CENTER HOLE IS LOCATED IN THE NOZZLE VENTURI HOUSING IRON FROM THE RESIN BED Your water softener takes hardness minerals calcium and magnesiu...

Page 17: ...e off both drain hoses 5 Carefully remove the large holding clips at the softener inlet and outlet see Key No 61 on page 30 Separate the softener from the adaptors or bypass valve 6 Remove the brinewell cover and disconnect the brine valve tubing at the nozzle and venturi assembly see page 30 Lift the brine valve out of the brinewell Tip the brine valve upside down to drain out water FIG 11 DRAIN ...

Page 18: ...utlet or power cable leads loose fuse blown circuit breaker popped or circuit switched off Check for loss of power due to any of these and correct With the power back on look at the time display and read PROGRAM MEMORY page 11 Manual bypass valve s in bypass position Look at FIG 12 on page 19 Move the stem in a single valve to service In a 3 valve bypass open the inlet and outlet valves and be sur...

Page 19: ...validated by the Water Quality Association WQA The rating decal is located on the rim under the salt hole cover see page 28 WATER SUPPLY TO WATER SOFTENER MINIMUM WATER SYSTEM FLOW gpm 3 MINIMUM MAXIMUM WATER PRESSURE psi 20 120 MAXIMUM WATER TEMPERATURE F 120 MAXIMUM WATER HARDNESS gpg 110 MAXMUM CLEAR WATER IRON ppm 8 SALT FOR WATER SOFTENER TYPE OF SALT NEEDED Nugget Pellet ALTERNATE TYPE OF SA...

Page 20: ...t to the softener inlet and outlet respectively 4 Is the transformer plugged into a live grounded wall outlet and the power cable fastened securely 5 The valve drain hose must be free of kinks and sharp bends and not elevated over 8 ft above the floor REMOVE THE TOP COVER AND SALT TANK COVER 6 Is there salt in the storage tank 7 Is the brine tubing connected See water flow diagrams 8 Is the brine ...

Page 21: ...e plate replacement on page 22 Err4 face plate position switch See face plate replacement on page 22 Err5 face plate PROCEDURE FOR REMOVING ERROR CODE FROM FACE PLATE 1 Unplug transformer 2 Correct defect 3 Plug in transformer 4 Wait for 6 minutes The error code will return if the defect was not corrected MANUAL INITIATED ELECTRONICS DIAG NOSTICS 1 To enter diagnostics from a error code display pr...

Page 22: ...peat step 2 OTHER INFORMATION While in this diagnostic screen the following information is available and may be beneficial for various reasons This information is retained by the computer from the first time electrical power is applied to the face plate Press to display the number of days this face plate has had electrical power applied Press to display the number of regenerations initiated by thi...

Page 23: ...RINSE flow to drain 2 0 7 6 liters 2 After observing fill press the ON OFF HOLD button to move the softener into brining A slow flow of water to the drain will begin Verify brine draw from the brine tank by shining a flashlight into the brinewell and observing a noticeable drop in the liquid level NOTE Be sure a salt bridge is not preventing water with salt contact a If the softener does not draw ...

Page 24: ... use the current replacement part ASSEMBLY Be sure all parts are in place and in the proper position Lubricate ALL o rings and seals with FDA approved silicone grease To install the rotor seal first place the seal into the valve groove rounded side down see cross section Apply a light coating of silicone grease to the seal s crossing ribs Then carefully center the wear strip on the seal and push i...

Page 25: ...ws back into the valve and out the valve outlet to the house soft water pipes FILL CYCLE To begin a regeneration the electroic timer energizes the circuit to the valve motor The valve motor rotates the rotor and disc and the valve cam until the position switch lever drops to open the motor circuit and position the valve in FILL As the rotor and disc rotates the port opens for SOFT water fill throu...

Page 26: ...stributor and to the drain Hard water is available at the valve outlet When the brine valve closes to end brine draw water flow continues in the same directions to slowly RINSE brine from the resin bed and to the drain BACKWASH CYCLE Timer switch action again allows the motor to turn the rotor disc to place the valve in BACKWASH stopping water flow to the nozzle Water is routed down and out the bo...

Page 27: ...ow enters the resin tank through the top distributor and exits through the bottom distributor to the drain The electronic timer again energizes the motor to return the valve to service As the valve rotates the position switch lever drops to open the circuit The valve remains positioned in service until the electronic timer initiates the next regeneration ...

Page 28: ...Tank 12 7143956 Plastic Screw 1 4 x 5 8 13 0900431 Hose Clamp FY 14 1103200 Hose Adaptor FY 15 9003500 Grommet FY 16 7123689 Brine Valve Assy also see pg 29 17 7105047 Replacement Distributor 18 0502272 Resin 19 7144952 Resin Tank incl Key No 18 20 7096183 O Ring 2 3 4 x 3 21 7077870 Top Distributor 22 0900215 O Ring 13 16 x 1 1 16 23 7079092 O Ring 2 7 8 x 3 1 4 24 7141001 Vapor Barrier 25 708804...

Page 29: ...3216 Float Rod Stem 35 7092278 Guide Cap 36 0900535 O Ring 15 16 x 1 3 16 37 0516211 Seal 38 0516924 Retainer Bottom Seal 39 7116713 Clip 40 7092252 Brine Valve Body 41 7080653 Clip 42 7131365 Screen 43 7094979 Insert 44 7092294 Retaining Ring 45 7092286 O Ring 5 16 x 9 16 46 7095470 Brine Tube 47 7113016 Tubing Assy incl Key Nos 43 44 45 48 7112997 Ground Clamp Kit FY FY Included in parts bags se...

Page 30: ...REPAIR PARTS SECTION 6 30 SEARS WATER SOFTENERS MODEL NOS 625 3485400 AND 625 3485500 49 ...

Page 31: ...ESCRIPTION 79 7113032 Nozzle and Venturi Gasket Kit 80 7090705 Screen 81 7089893 Screen Support 82 7039068 O Ring 3 8 x 1 3 8 83 7081188 Cap 84 7084607 Flow Plug 15 gpm 85 9001006 O Ring 3 3 8 x 3 5 8 86 7103964 Rotor Disc 87 7082087 Wave Washer 88 7064372 O Ring 3 4 x 15 16 89 7064380 O Ring 7 16 x 5 8 90 7085263 Valve Cover 91 7074123 Screw 10 14 x 2 5 req 92 7077472 Expansion Pin 93 7030713 Swi...

Page 32: ... or replacement parts you need delivered directly to your home Call 7 am 7 pm 7 days a week 1 800 366 PART 1 800 366 7278 For in home major brand repair service Call 24 hours a day 7 days a week 1 800 4 REPAIR 1 800 473 7247 For the location of a Sears Parts and Repair Center in your area Call 24 hours a day 7 days a week 1 800 488 1222 For information on purchasing a Sears Maintenance Agreement o...

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