Kenmore 4242 Series Use & Care Manual Download Page 30

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TROUBLESHOOTING

GUIDE

Before calling for service, review this list. It may save you

time and expense. This list includes common occurrences that

are not the result of defective workmanship or materials in

this appliance.

Problem

Cause

Correction

AUTOMATIC ICE MAKER (some models)

Ice maker is not

making any ice.

• Ice maker wire signal

arm is in the “up” or

OFF position.

• Household water line

valve is not open.

• Freezer is not cold

enough.

• Saddle valve on cold

water pipe is clogged

or restricted by foreign

material.

• Move wire signal arm to the “down”

or ON position. (side mounted)

• Turn on household water line valve.

• See PROBLEM column

TEMPERATURES ARE TOO WARM.

•

Turn off household water line valve.

Remove valve. Ensure that valve is not

a self-piercing saddle valve. Clean

valve. Replace valve if necessary.

Ice maker is not

making enough ice.

• Ice maker is producing

less ice than you

expect.

• Freezer is not cold

enough.

• Household water line valve

is not completely open.

• Freezer control is set too

warm.

• The ice maker will produce two to

three pounds of ice every 24 hours

depending on usage conditions. Ice

is produced at a rate of eight cubes

every 75 to 160 minutes.

• See PROBLEM column

TEMPERATURES ARE TOO WARM.

• Turn on household water line valve.

• Set freezer control to colder setting to

improve performance of the ice maker.

Allow 24 hours for temperature to

stabilize.

Ice maker will not stop

making ice.

• Ice maker wire signal arm

is being held down by

some item in the freezer.

• Move item and release wire signal arm.

Remove any ice cubes that are frozen

together over the wire signal arm.

Ice cubes are freezing

together.

• Ice cubes are not being

used frequently enough.

• Freezer control is set

too warm.

• Very little food in freezer.

• Remove ice container and discard

ice from container. Ice maker will

produce fresh supply.

• Set freezer control to colder setting. Allow

24 hours for temperature to stabilize.

• Add more food to freezer.

Ice has bad odor and

taste.

• Ice has picked up

odor or flavor from

strong food stored in

refrigerator or freezer.

• Water running to ice maker

has poor taste or odor.

• Ice not used frequently

enough.

• Cover foods tightly. Discard stale ice.

Ice maker will produce fresh supply.

Replace air filter (available in select

models).

•

Add filter to water supply line. Consult

a water purifying company.

• Discard stale ice.

LIGHT BULB IS NOT ON

Light bulb is not on.

• Light bulb is burned out.

• No electric current is

reaching refrigerator.

• See Replacing Light Bulbs in NORMAL

OPERATING SOUNDS section.

• See PROBLEM column RUNNING OF

REFRIGERATOR.

ODORS IN REFRIGERATOR

Interior is dirty.

• Interior needs to be

cleaned.

• Food with strong odors

is in refrigerator.

• See table of Care and Cleaning Tips

in CARE & CLEANING section.

• Cover food tightly.

Before You Call

Summary of Contents for 4242 Series

Page 1: ... N 807713205 1405 Sears Canada Inc Toronto Ontario Canada M5B 2C3 www sears ca Use Care Guide Guide d utilisation et d entretien English Français Kenmore Top Mount Refrigerator Color number le numéro de couleur Refrigerateur de Compartiment Superposés ...

Page 2: ...f Contents Record Model Serial Numbers Please read and save these instructions This Use Care Guide provides specific operating instructions for your model Use your unit only as instructed in this guide These instructions are not meant to cover every possible condition and situation that may occur Common sense and caution must be practiced when installing operating and maintaining any appliance Ple...

Page 3: ...es 6 Damage to or failure of this appliance caused by the use of detergents cleaners chemicals or utensils other than those recommended in all instructions supplied with the product 7 Damage to or failure of parts or systems resulting from unauthorized modifications made to this appliance 8 Discoloration or surface rust which are conditions that can be the result of normal use accident or improper...

Page 4: ...ironmentally Friendly Appliance Cleaners And a whole lot more We have access to over 1 million parts and accessories In home or in shop service is available for all major brands Call 1 800 4 MY HOMETM Sears ca parts MAJOR APPLIANCES STOVES Range Hood Filters Elements Bulbs Smooth Top Cleaning Kits DISHWASHERS Stainless Steel Hoses Clamps Dishwasher Fittings Dishwasher Installation Kits LAUNDRY Rub...

Page 5: ...n twelve months Product replacement if your covered product can not be fixed Fast help by phone we call it Rapid Resolution phone support from a Sears representative on all products Think of us as a talking owner s manual Power surge protection against electrical damage due to power fluctuations 250 Food Loss Protection annually for any food spoilage that is the result of mechanical failure of any...

Page 6: ...warnings regarding flammability and other hazards Do not operate the unit in the presence of explosive fumes Avoid contact with any moving parts of automatic ice maker Remove all staples from the carton Staples can cause severe cuts and also destroy finishes if they come in contact with other appliances or furniture Child Safety Destroy or recycle the carton plastic bags and any exterior wrapping ...

Page 7: ... HCFCs are believed to harm stratospheric ozone if released to the atmosphere Other refrigerants may also cause harm to the environment if released to the atmosphere If you are throwing away your old refrigerator make sure the refrigerant is removed for proper disposal by a qualified technician If you intentionally release refrigerant you may be subject to fines and imprisonment under provisions o...

Page 8: ...h your fingers Rinse with warm water and dry with a soft cloth Do not use sharp instruments rubbing alcohol flammable fluids or abrasive cleaners to remove tape or glue These products can damage the surface of your refrigerator After you remove all of the package materials clean the inside of your refrigerator before using it See the Care Cleaning section in this manual See important information a...

Page 9: ...ow 55 F 13 C or rise above 110 F 43 C The compressor will not be able to maintain proper temperatures inside the refrigerator Do Not block the toe grille on the lower front of your refrigerator Sufficient air circulation is essential for the proper operation of your refrigerator IMPORTANT If you install your refrigerator in a garage or other unheated area you may experience freezer temperature pro...

Page 10: ... and rear The sides should tilt inch 6 mm from front to back to ensure that doors close and seal properly Doors should align with each other and be level To install the toe grille 1 Attach toe grille support bracket to cabinet using 3 bolts supplied To level the cabinet using the front rollers 1 Remove the toe grille 2 Use a flat blade screwdriver or inch socket wrench to raise or lower the front ...

Page 11: ...l they contact the floor Figure 3 4 Some models are equipped with an anti tip bracket Figure 4 Lower it clockwise until it contacts the floor WARNING When reversing the door swing You MUST move the anti tip bracket to align with the hinges of the door Failure to do so will result in injury NOTE Raise the front of the refrigerator enough so the doors close freely when opened halfway The refrigerato...

Page 12: ... tubing in areas where temperatures fall below freezing Chemicals from a malfunctioning softener can damage the ice maker If the ice maker is connected to soft water ensure that the softener is maintained and working properly IMPORTANT Ensure that your water supply line connections comply with all local plumbing codes NOTE A water line kit is available from Sears stores or Sears Parts Repair at an...

Page 13: ...OT over tighten 6 With steel clamp and screw secure water supply line to rear panel of refrigerator as shown 7 Coil excess water supply line about 2 turns behind refrigerator as shown and arrange coils so they do not vibrate or wear against any other surface 8 Turn ON water supply at shutoff valve and tighten any connections that leak 9 Reconnect refrigerator to electrical power source 10 To turn ...

Page 14: ...ht to left by moving the door hinges from one side to the other Reversing the door swing should be performed by a qualified person IMPORTANT Before you begin turn the refrigerator temperature control to 0 OFF and remove the electrical power cord from the wall outlet Remove any food from door shelves OR Tools Necessary Phillips head or Quadrex head screwdriver Plastic Putty Knife Pliers Awl Adjusta...

Page 15: ...rews on bottom hinge with socket wrench 8 Install bottom hinge on opposite side with the two screws removed from step seven 9 Unscrew bottom hinge pin using adjustable wrench Move hinge pin to other hole in hinge and tighten with adjustable wrench 10 Reverse door handles see instructions on next page 11 Move freezer and refrigerator door stops to opposite side Before starting screws use an awl to ...

Page 16: ...tion of all three handle styles review these instructions and pictures thoroughly prior to handle installation Additionally before installing handles make sure the door swing is correct See the Door Removal Reversal instructions in this Use Care Guide CAUTION Wear gloves and safety goggles Use extreme CAUTION when installing these handles The rounded end of the handles may be sharp To remove freez...

Page 17: ...ndle 1 Loosen the set screw on the rounded part of the handle 2 Remove the two screws from the bottom of the handle 3 Remove rounded part of handle from mounting screw on face of door To attach freezer handle 1 Place rounded part of handle onto mounting screw on face of door and align the two holes in bottom of handle with the two holes in bottom of door Handle should be mounted with set screw fac...

Page 18: ...from corresponding holes to opposite side To attach refrigerator handle 1 Place top of handle over mounting screw pull handle straight down until handle is aligned with screw holes on top of door 2 Secure top of handle with two screws removed earlier To remove freezer handle Handles may be easier to reverse while doors are off 1 Remove two screws attaching handle to bottom of freezer door 2 Slide ...

Page 19: ...to reverse while doors are off Reverse freezer and refrigerator handles by inverting the handle removed from the refrigerator door and attaching to the freezer door Invert the handle removed from freezer door and attach to the refrigerator door 2 Secure bottom of handle with two screws removed earlier ...

Page 20: ...n circulates air in the refrigerator and freezer compartments For good circulation do not block cold air vents with food items Cool Down Period To ensure safe food storage allow the refrigerator to operate with the doors closed for at least 8 hours before loading it with food Refrigerator Freezer Controls some models NOTE When first turning refrigerator on adjust the refrigerator control to Normal...

Page 21: ...ilever brackets Just pull the front of the shelf forward The shelf can be extended as far as the stopper will allow but it is not removable from the cantilever bracket CAUTION To avoid personal injury or property damage handle tempered glass shelves carefully Shelves may break suddenly if nicked scratched or exposed to sudden temperature change Allow the glass shelves to stabilize to room temperat...

Page 22: ...h Cantilever Glass Shelf Cantilever Glass Shelf Fixed and Sliding Looking Inside Freezer Tilt Out Door Rack The Tilt Out Door Rack tilts out for easy access Pinch the sides and pull out for easy cleaning Crisper Humidity Control some models The crisper humidity control present on the crisper drawers of some models allows you to adjust the humidity within the crisper This can extend the life of fre...

Page 23: ...odels There are two different style Wine Racks See A and B below The Wine Rack stores bottles of wine or single two liter plastic bottles of juice or soda pop To install slide Wine Rack A onto the shelf with the curve facing in To remove slide the Wine Rack out Install on either side of shelf The Wire Wine Rack B simply sets on the shelf A B Higher Humidity Lower Humidity NOTE Leafy vegetables kee...

Page 24: ...void overcrowding the refrigerator shelves This reduces the circulation of air around the food and results in uneven cooling Fruits and Vegetables Storage in the crisper drawers helps preserve the fruit and vegetable quality for longer time periods Meat Raw meat and poultry should be wrapped securely so leakage and contamination of other foods or surfaces does not occur Frozen Food Storage The fre...

Page 25: ...ours Turning your Ice Maker on After the plumbing connections have been completed the water supply valve must be opened Place the ice container under the ice maker pushing it as far back as possible Lower the wire signal arm to its down or ON position Turning your Ice Maker off To stop the ice maker lift the wire signal arm until it clicks and locks in the up or OFF position The ice maker also tur...

Page 26: ...than in the past The compressor may have a high pitched hum or pulsating sound H Water valve If your refrigerator is equipped with an automatic ice maker you will hear a buzzing sound as the water valve opens to fill the ice maker during each cycle I Drain pan not removable You may hear water dripping into the drain pan during the defrost cycle J Condenser May create minimal sounds from forced air...

Page 27: ...ast twice a year When cleaning take the following precautions Never use CHLORIDE or cleaners with bleach to clean stainless steel Do not wash any removable parts in a dishwasher Always unplug the electrical power cord from the wall outlet before cleaning Remove adhesive labels by hand Do not use razor blades or other sharp instruments which can scratch the appliance surface Do not remove the seria...

Page 28: ... containing ammonia bleach or alcohol to clean handles Use a soft cloth to clean smooth handles DO NOT use a dry cloth to clean smooth doors Exterior Handles Stainless Steel Models Only Soap and water Stainless Steel Cleaners Never use CHLORIDE or cleaners with bleach to clean stainless steel Clean stainless steel front and handles with non abrasive soapy water and a dishcloth Rinse with clean wat...

Page 29: ...ong Vacations Remove all food and ice if you will be gone one month or more Turn off automatic ice maker and turn water supply valve to closed position Turning control knobs to 0 on the refrigerator fresh food control box only controls your refrigerator s cooling system To turn off power to your refrigerator you must unplug the power cord from the wall outlet Clean interior thoroughly Leave both d...

Page 30: ...r setting to improve performance of the ice maker Allow 24 hours for temperature to stabilize Ice maker will not stop making ice Ice maker wire signal arm is being held down by some item in the freezer Move item and release wire signal arm Remove any ice cubes that are frozen together over the wire signal arm Ice cubes are freezing together Ice cubes are not being used frequently enough Freezer co...

Page 31: ...isconnected for a period of time Automatic ice maker is operating Doors are opened too frequently or too long Fresh Food freezer door may be slightly open Fresh Food freezer gasket is dirty worn cracked or poorly fitted It is normal for the refrigerator to work longer under these conditions It takes 8 12 hours for the refrigerator to cool down completely Ice maker operation causes refrigerator to ...

Page 32: ...d humid Door is slightly open Door is opened too often or too long Open containers The rate of frost buildup and internal sweating increases See PROBLEM column OPENING CLOSING OF DOORS DRAWERS Open door less often Keep containers covered Water collects on bottom side of drawer cover Vegetables contain and give off moisture It is not unusual to have moisture on the bottom side of the cover Move hum...

Page 33: ...t and electronics For Sears Parts Service to order the replacement parts accessories and owner s manuals that you need to do it yourself www sears ca To purchase or inquire about a Sears Maintenance Agreement call 1 800 361 6665 9 a m 11 p m Mon Fri EST 9 a m 4 p m Sat Pour service en Français 1 800 LE FOYERMC 1 800 533 6937 www sears ca Trademarks of Sears Roebuck and Co used under license by Sea...

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