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Kenmore Window and Portable Air Conditioner Limited Warranty
General: All models of Kenmore window and portable air conditioner units are warranted to be free from defects in
materials or workmanship for a specific time period as set-out below (the “Warranty Period”). Warranties extend to
the original purchaser of a Kenmore window or portable air conditioner unit only and are non-transferable. Purchases
made through an online auction or through any website other than www.sears.ca are excluded. The relevant Warranty
Period commences on the original date of purchase. Within this period, Sears Canada, Inc. will, at its sole option, repair
or replace any products or components which fail in normal use. Such repairs or replacement will be made at no charge
to the customer for parts or labor, provided that the customer shall be responsible for any transportation cost.
Exclusions: This warranty does not cover failures due to normal wear, abuse, misuse, neglect, improper installation,
improper maintenance or failure to follow maintenance guidelines and/or instructions, failure to operate the product in
accordance with the owner’s manual or any additional instructions or information provided at the time of purchase or in
subsequent communications with the original purchaser, accident or unauthorized alterations or repairs made or
attempted by others. Also excluded from warranty coverage are the following:
1. “Wear Items”, which are parts that will need replacement under normal usage, including but not limited to: filters
2. Service-related telephone calls or technician visits relating to a user’s requirements for instructions involving the
correct product installation, operation or regular maintenance to the product i.e. cleaning filters and the like
3. Maintenance, adjustments, and cleaning inquiries or service calls
4. Damage or failure when installation, operation and maintenance instructions provided are not followed including
normal room cooling.
5. Damage or failure resulting from accident, abuse, misuse, negligence or use for other than an intended purpose
6. Damage or failure caused by the use of detergents, cleaners, chemicals or utensils other than those recommended
in any instructions, service bulletins or otherwise by Sears
7. Damage or failure resulting from unauthorized modifications made to this product.
Any product missing the model and/or serial number identification label will be disqualified from coverage under this
warranty.
Repairs: Repairs conducted within the Warranty Period will be warranted until the end of the original Warranty
Period.
Disclaimers: THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER
WARRANTIES, WHETHER ORAL OR WRITTEN (OTHER THAN AS STATED HEREIN), AND WHETHER EXPRESS, IMPLIED OR
STATUTORY, INCLUDING BUT NOT LIMITED TO ANY LIABILITY ARISING UNDER ANY WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS, WHICH MAY VARY FROM ONE JURISDICTION TO ANOTHER.
T A B L E O F C O N T E N T S
Warranty
2-3
Care and Cleaning
9
Energy Saving Ideas
9
Troubleshooting Guide
10-11
Normal Sounds
11
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Air conditioner Feature
5-7
Additional Things
Important Safety Instructions
4
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