Kenmore 22102 Series, Use & Care Manual, Page: 15 / 52

15
TROUBLESHOOTING
If you experience Possible causes Solution
Washer not performing as expected (cont.)
Dry spots on load
after cycle
High speed spins extract more
moisture than your previous washer.
The high spin speeds combined with air flow during the final spin
can cause items near the top of the load to develop dry spots
during the final spin. This is normal.
Incorrect or wrong
wash or rinse
temperatures
Check for proper water supply. Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached to both washer and faucet, and
have both hot and cold water flowing to inlet valve.
Check that inlet valve screens are not clogged.
Remove any kinks in hoses.
Energy saving controlled
wash temperatures.
ENERGY STAR
®
qualified washers use cooler wash and rinse water
temperatures than traditional top-load washers. This includes
cooler hot and warm washes.
Load not rinsed Check for proper water supply. Make sure hot and cold inlet hoses are not reversed.
Both hoses must be attached and have water flowing to the
inlet valve.
Both hot and cold water faucets must be on.
Inlet valve screens on washer may be clogged.
Remove any kinks in the inlet hose.
Using too much detergent. The suds from too much detergent can keep washer from
operating correctly. Always measure detergent and follow
detergent directions based on load size and soil level.
Washer not loaded as recommended. The washer is less efficient at rinsing when load is tightly packed.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 additional garments after washer has started.
Using too low a load size/water level
selection.
Choose a load size (water level) that matches the load being
washed.
Sand, pet hair, lint,
etc. on load after
washing
Heavy sand, pet hair, lint, and
detergent or bleach residues may
require additional rinsing.
Add Two Rinses to the selected cycle.
Load is tangling Washer not loaded as recommended. See “Using Your Washer” section.
Select a cycle with a slower wash action and spin speed; however,
items will be wetter than those using a higher speed spin. See the
“Cycle Guide” to match your load with the best cycle.
Load garments in loose heaps evenly around the basket wall.
Reduce tangling by mixing types of load items. Use the
recommended cycle for the type of garments being washed.
Using too low a load size/water level
selection.
Choose a load size (water level) that matches the load
being washed.
Not cleaning or
removing stains
Washer not loaded as recommended. Washer is less efficient at cleaning when load is tightly packed.
Load garments in loose heaps evenly around the basket wall.
Load with dry items only.
Add only 1 or 2 additional garments after washer has started.
Adding detergent on top of load. Add detergent, oxi products, and color-safe bleach to the
bottom of the basket before adding the load items.
Using too low a load size/water level
selection.
Choose a load size (water level) that matches the load being
washed.
First try the solutions suggested here
for assistance and to possibly avoid a service call.