Kenmore 153.592500 Use & Care Manual Download Page 23 | Manualshive

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Residen al Hybrid Electric Heat Pump Water Heater Use and Care Guide

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23

TR

OUBLE

SHOO

TING

*

EoF

Condensate management

1. Ensure unit is installed level.

2. Check for blocked primary or secondary condensate drain

lines, clear drain lines as necessary.

3. If an accessory condensate pump was installed: Turn off

power to the water heater at the breaker and check control

wire connections to condensate pump. See “Connecting

Condensate Pump” page 13.

4. Check to see if the accessory condensate pump is plugged in

and has power.

5. Ensure the pump is operating properly, check pump outlet

tube for blockage.

6. Repair or replace accessory condensate pump as necessary.

7. If problem persists, call Sears Parts & Repair Service Center at

1-800-488-1222 for further assistance.

*

ECL

Heat pump suction pressure is

too low.

Call Sears Parts & Repair Service Center at 1-800-488-1222 for

further assistance.

EEE

EEPROM failure

1. Power cycle unit, see page 28.

2. If problem persists, call the Sears Parts & Repair Service Center

at 1-800-488-1222 for further assistance.

*

ECC

Heat pump compressor is not

functioning

Call Sears Parts & Repair Service Center at 1-800-488-1222 for

further assistance.

ECE

Power supply error.

Call Sears Parts & Repair Service Center at 1-800-488-1222 for

further assistance.

NOTE:

The diagnostic codes listed above are the most common.

If a diagnostic code not listed above is displayed, call Sears Parts &

Repair Service Center at 1-800-488-1222 for further assistance.

*

There may be an audible alarm associated with this error. To cancel the audible alarm, press any bu on on the UIM.

DIAGNOSTIC CODES

WARNING! Electric Shock Hazard; Disconnect power before servicing. Do not remove the plac c guard from over wiring. Do not

touch electrical wiring. Failure to do so can result in death or electrical shock.

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Summary of Contents for 153.592500

Page 1: ...ater heater OWNER Retain these instructions for future reference Si no puede leer o entender el inglés y necesita el manual de instrucciones en español puede solicitarlo al 1 800 821 2017 NO TRATE DE INSTALAR U OPERAR ESTE CALENTADOR DE AGUA SI NO ENTIENDE LAS INSTRUCCIONES No hacer caso de esta advertencia podría originar lesiones graves o mortales ADVERTENCIA P N 100270593 0516 Sears Brands Mana...

Page 2: ...odule sold seperately 20 Diagnos c Codes 24 25 Troubleshoo ng Chart 26 Troubleshoo ng 27 30 Maintenance 31 35 Repair Parts Illustra on 36 MODEL NUMBER TANK CAPACITY DIMENSIONS IN INCHES mm RECOVERY RATE GALS PER HOUR 90 F RISE BACKUP HEATING ELEMENT WATTAGE 240 VOLTS MINIMUM WIRE SIZE GAUGE MINIMUM FUSE OR CIRCUIT BREAKER SIZE AMPS Gals Liters DIA HEIGHT UPPER LOWER 153 592500 50 189 22 559 63 160...

Page 3: ...tification logo Disclaimer of implied warranties limitation of remedies Customer s sole and exclusive remedy under this limited warranty shall be product repair or replacement as provided herein Implied warranties including warranties of merchantability or fitness for a particular purpose are limited to one year on the water heater and ten years on the tank and parts or the shortest period allowed...

Page 4: ... Line Drain Pan Discharge Pipe Do Not Cap or Plug Temperature and Pressure Relief Valve Drain Cold Inlet Hot Outlet Shut off Valve Hot Air Filter User Interface Module UIM Upper Element and ECO Condensate Drain Access Cover Connectivity Port TYPICAL INSTALLATION FOR 208V 240V NOTE If copper piping is used unions must be dielectric at inlet and outlets Union Union Drain Valve Lower Element ...

Page 5: ...and follow all safety messages and instruc ons in this manual DANGER indicates hazardous situa on that if not avoided will result in death or serious injury WARNING WARNING indicates a hazardous situa on that if not avoided could result in death or serious injury CAUTION CAUTION indicates a hazardous situa on that if not avoided could result in minor or moderate injury NOTICE NOTICE indicates prac...

Page 6: ...ce the risk of scalding Higher temperatures increase the risk of scalding but even at 120 F hot water can scald If you choose a higher temperature installing a Thermostatic Mixing Valve located at each point of use are particularly important to help avoid scalding Temperature Time to Produce a Serious Burn 120 F 49 C More than 5 minutes 125 F 52 C 1 to 2 minutes 130 F 54 C About 30 seconds 135 F 5...

Page 7: ...he water heater is subjected to flood conditions or the thermostat s have been submerged in water the entire water heater must be replaced Make electrical connections prop erly according to the instructions on page 17 Use 10 gauge solid copper wire Use a UL listed or CSA approved strain relief Connect ground wire to green ground screw Explosion Risk High temperatures and pressures in the water hea...

Page 8: ...stalled in accordance with Massachuse s 248 CMR 2 00 and 248 CMR 5 00 State Plumbing Code Other local and state authori es may have similar requirements or other codes applicable to the installa on of this water heater 3 Before you start be sure you have and know how to use the following tools and supplies Plumbing tools and supplies appro priate for the type of water pipes in your home Threaded c...

Page 9: ...ng cold water supply line and adjust the water pressure control to between 50 and 60 psig If your home does not have a Pressure Reducing Valve install a PRV on the home s main water sup ply line and set it to between 50 and 60 psig Pressure Reducing Valves are available at your local plumbing supply stores BACKGROUND Over the years many u li es have increased water sup ply pressures so they can se...

Page 10: ...drain The drain pan must be at least two inches wider than the diameter of the water heater Install the drain pan so the water level would be limited to a maximum depth of 1 3 4 Water tempera ture regula on Figure 9 Thermostatic Mixing Valves in stalled at each point of use can help pre vent scalds Install Thermosta c Mixing Valves Figure 9 to regulate the temperature of the water supplied to each...

Page 11: ...erty damage from leaks inspect and maintain your water heater in accor dance with this manual s instruc ons Inspect the drain pan pipes and surrounding area regularly and fix any leaks found Drain pans are available at your local plumbing supply store Leaks are frequently in the plumbing system itself and not the water heater 7 The unit cannot be placed into any type of closet or small enclosure u...

Page 12: ...the hose in a drain outside or a bucket Note that sediment in the bo om of the tank may clog the valve and prevent it from draining If you can t get the tank to drain contact a qualified person 7 Turn the cold water supply valve OFF 8 Open the drain valve on the water heater Figure 12 Draining the old water heater 9 Also open a hot water faucet to help the water in the tank drain faster 10 When th...

Page 13: ... unit may lead to condensate draining improperly and resulting in property damage DO NOT CONNECT ELECTRICAL WIRING UNTIL YOU ARE INSTRUCTED TO DO SO NOTICE Connec ng electrical power to the tank before it is completely full of water water must run FULL STREAM from a hot water tap for a full three minutes will cause the upper hea ng element to burn out Step 5 Connec ng the Conden sate Pump When Re ...

Page 14: ...the event the con densate pump fails or the float switch in the pump ac vates see step 5 on page 13 1 Using 3 4 PVC piping a 90 elbow that is 3 4 slip 3 4 NPT and an approved sealant none supplied with unit a ach the elbow to the primary drain connec on and insert the PVC pipe into the female end allowing enough length to access an adequate drain 2 Using 1 2 ID rubber or flexi ble plas c tubing sl...

Page 15: ...ter will be used WARNING Even if the water heater s UIM is set to a rela vely low temperature hot water can scald Install Thermosta c Mixing Valves at each point of use to reduce the risk of scalding 3 For water heaters that are fed by a solar water hea ng system or any other pre heat ing system always install a Thermo sta c Mixing Valve or other tempera ture limi ng device in the inlet water supp...

Page 16: ...ec on J tube that has an orienta on mark that must line up with arrow in a 12 o clock posi on 3 Connect the hot water supply using 3 4 inch NPT to the hot water outlet Follow the same connec on guidelines as for the cold water supply 4 Install insula on or heat tape on the water pipes especially if the indoor installa on area is subject to freezing temperatures Insula ng the hot water pipes can in...

Page 17: ...des follow NFPA 70 and the current edi on of the Na onal Electric Code NEC 1 2 Conduit Opening Power Supply Connector Red Wire Black Wire Green Ground Wire Green Ground Screw Figure 22 Connecting the electrical wires If metal conduit is used for the grounding conductor The grounding electrode conductor shall be of copper aluminum or copperclad aluminum The material shall be of one con nuous length...

Page 18: ... 1 The water heater s tempera ture se ng has been factory set to approximately 120 F to reduce the risk of scald injury You may wish to set a higher temperature to provide hot water for automa c dishwashers or laundry machines to provide more hot water capacity and to reduce bacterial growth Higher tank temperatures 140 F kill bacteria that cause a condi on known as smelly water and can reduce the...

Page 19: ...hanged sequen ally by pressing the Mode Enter bu on Figure 26 page 21 The Opera on Mode Indica on Light will turn on when the relevant mode is selected This unit is equipped with technology that senses the hot water demand from the unit While in Eﬃciency or Hybrid mode during normal usage the unit will operate the heat pump for maximum eﬃciency In the Hybrid mode during periods when the water usag...

Page 20: ... Mode Enter button and hold for 3 seconds The power saver feature will be activated and the display will show rA and the setting temperature alterna tively This feature allows the unit to be monitored and controlled using the Connectivity Port and a seperate control module See the Kenmore Smart Water Heater Module section To deactivate Remote Access press Mode Enter button and hold for 3 seconds H...

Page 21: ...for the condensate drain lines then a condensate pump must be used DO NOT discharge the condensate drain lines into the metal drain pan In a closed system use a thermal expansion tank See Water Pressure Thermal Expansion section 6 Maximum Air Gap Shut off Valve Cold Primary Condensate Drain 3 4 PVC Tempered Water to Fixtures Optional Mixing Valve Follow the Mixing Valve s Manufacturer s Installati...

Page 22: ... damage re install UIM reconnect power If error persists replace temperature sensor E30 or E31 Lower Temperature Sensor is not functioning E50 or E51 Heat Pump Suction Temperature Sensor is not functioning E10 or E11 Heat Pump Coil Temperature Sensor is not functioning E40 or E41 Heat Pump Discharge Temperature Sensor is not functioning E60 Upper and Lower Temperature Sensor are not functioning Ed...

Page 23: ...low Call Sears Parts Repair Service Center at 1 800 488 1222 for further assistance EEE EEPROM failure 1 Power cycle unit see page 28 2 If problem persists call the Sears Parts Repair Service Center at 1 800 488 1222 for further assistance ECC Heat pump compressor is not functioning Call Sears Parts Repair Service Center at 1 800 488 1222 for further assistance ECE Power supply error Call Sears Pa...

Page 24: ... Adjustment section page 18 2 Clean air filter page 33 3 Repair hot water leaks 4 Refer to Element Testing and Replacement page 25 30 5 Change to different operating mode or modify usage patterns 6 Ensure the cold connection is at the bottom and that the hot connection is at the top 7 Check orientation of alignment mark with arrow re install if necessary 8 Check hot water at other faucets TEMPERAT...

Page 25: ... Figure 28 Use a non contact circuit tester to check for electrical power Turn the circuit breaker back on or install the disconnects and check the power on both incoming power wires using a non contact circuit tester Turn the power off and replace the cover on the electrical junction box If the water heater is not getting power contact a qualified person to have your homes wiring or circuit break...

Page 26: ... be due to the tank overheat ing WARNING Do not cap or plug the T P relief valve or discharge pipe and do not operate the water heater with out a func oning T P Relief Valve this could cause an explosion Water pressure too high High water pressure can cause the T P Relief Valve to drip Install a Pressure Reducing Valve PRV on the main cold water supply line Adjust the PRV to between 50 and 60 psi ...

Page 27: ...mary causes of this are Melted dip tube Soldering copper pipes while they are connected to the water heater can melt the inside of the hot and cold water connections or the dip tube cold water side A melted dip tube can restrict the flow of hot water If that s the case replace the dip tube Partially closed supply valve Open the water heater s supply valve fully Insuﬃcient or No Hot Water or Slow H...

Page 28: ... tube inside the tank a ached to the cold water inlet If the J tube has melted it can be replaced by removing the old J tube and installing a new one Plumbing leak Even a small leak in the hot water side of the homes plumb ing system can make it appear that the water heater is producing li le or no hot water Locate and repair the leak Lower hea ng element not working If the lower hea ng element is...

Page 29: ...s that can prevent the tank from draining Have a qualified person use a de lim ing agent suitable for potable water to remove the sediment buildup In most cases it is easier and cheaper to replace lime encrusted elements than trying to remove heavy lime deposits To drain and flush the tank 1 Locate the water heater s circuit breaker and turn it OFF or remove the circuit s disconnects Figure 31 Cir...

Page 30: ...ain the tank is completely full of water close the hot water faucet 10 Restore power to the water heater It may take two hours for the tank to heat up Replacing the Hea ng Element WARNING Working on an ener gized circuit can result in severe injury or death from electrical shock Turn power oﬀ Check wires with a non contact circuit tester to make sure power is oﬀ When you are finished be sure all c...

Page 31: ...tep 10 in the Installa on sec on 10 Refill the tank by opening the cold water supply valve Make sure a hot water faucet is open and the drain valve is closed Allow the hot water to run full for at least three minutes to make sure the tank has all the air removed and is completely full of water Failure to perform this step can cause the upper hea ng element to burn out Once you are certain the tank...

Page 32: ...you can bend the ECO moun ng clip un l the ECO fits ghtly against the tank 9 A ach the wires following the wiring diagram on the water heater s label Make sure all wire connec ons are ght 10 Replace the plas c element ECO cover insula on and access panel 11 Replace the cover on the electrical junc on box 12 Restore power to the water heater It may take two hours for the tank to heat up Figure 45 E...

Page 33: ... air filter turn oﬀ power to the water heater at the circuit breaker disconnects 1 Take the two tabs on the air filter and remove slide it from the top cover of the unit 2 If you are replacing the filter skip to step four To clean the filter use a vacuum with a hose a achment to remove any dust or debris 3 Place the new or cleaned filter into the water heater 4 Restore power to the water heater an...

Page 34: ...nt Cover Assembly No control board 100263335 16 Element Access Panel 409230 000 17 Anode 36 for 50 and 66 gallon models 9001829005 17 Anode 14 for 66 and 80 gallon models 9001909005 17 Anode 42 for 80 gallon models 9001829005 17 Anode Universal Link Style Magnesium 9005973005 17 Anode Universal Link Style Aluminum 9005742105 20 Kenmore Smart Water Heater Module 58000 Not shown REPAIR PARTS Repair ...

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