
15
TROUBLESHOOTING
If you experience
Possible Causes
Solution
Vibration or Off-Balance
9LEUDWLRQURFNLQJRU
kZDONLQJy
)HHWPD\QRWEHLQFRQWDFWZLWKWKHpRRU
and locked.
)URQWDQGUHDUIHHWPXVWEHLQoUPFRQWDFWZLWKpRRUDQGZDVKHUPXVW
EHOHYHOWRRSHUDWHSURSHUO\
:DVKHUPD\QRWEHOHYHO
&KHFNpRRUIRUpH[LQJRUVDJJLQJ,IpRRULQJLVXQHYHQD
PPSLHFHRISO\ZRRGXQGHU\RXUZDVKHUZLOOUHGXFHVRXQG
6HHk/HYHOWKH:DVKHUyLQWKH,QVWDOODWLRQ,QVWUXFWLRQV
9LEUDWLRQGXULQJVSLQQLQJRU
washer stopped
Load could be unbalanced.
/RDGLWHPVLQORRVHKHDSVHYHQO\DURXQGWKHZDVKSODWH$GGLQJZHWLWHPV
WRZDVKHURUDGGLQJPRUHZDWHUWREDVNHWFRXOGXQEDODQFHZDVKHU
$YRLGZDVKLQJVLQJOHLWHPV%DODQFHDVLQJOHLWHPVXFKDVDUXJRUMHDQV
MDFNHWZLWKDIHZH[WUDLWHPV5HGLVWULEXWHWKHORDGFORVHWKHOLGDQG
touch and hold START/PAUSE/Unlock Lid.
8VH%XON\6KHHWV'HHS:DWHU:DVKF\FOHIRURYHUVL]HGQRQDEVRUEHQW
LWHPVVXFKDVFRPIRUWHUVRUSRO\oOOHGMDFNHWV2WKHULWHPVDUHQRW
DSSURSULDWHIRU%XON\6KHHWV1RUPDOF\FOH6HHk&\FOH*XLGHy
,WHPRUORDGQRWVXLWDEOHIRUVHOHFWHGF\FOH6HHk&\FOH*XLGHyDQG
k8VLQJ<RXU:DVKHUy
Noises – For normal operating sounds, go to www.kenmore.com.
&OLFNLQJRUPHWDOOLFQRLVHV
2EMHFWVPD\EHFDXJKWLQZDVKHUGUDLQ
V\VWHP
(PSW\SRFNHWVEHIRUHZDVKLQJ/RRVHLWHPVVXFKDVFRLQVFRXOGIDOO
EHWZHHQEDVNHWDQGWXERUPD\EORFNSXPS,WPD\EHQHFHVVDU\WRFDOO
for service to remove items.
,WLVQRUPDOWRKHDUPHWDOLWHPVRQFORWKLQJVXFKDVPHWDOVQDSVEXFNOHV
RU]LSSHUVWRXFKDJDLQVWWKHVWDLQOHVVVWHHOEDVNHW
*XUJOLQJRUKXPPLQJ
:DVKHUPD\EHGUDLQLQJZDWHU
,WLVQRUPDOWRKHDUWKHSXPSPDNLQJDFRQWLQXRXVKXPPLQJVRXQGZLWK
SHULRGLFJXUJOLQJRUVXUJLQJDVoQDODPRXQWVRIZDWHUDUHUHPRYHG
GXULQJWKHVSLQGUDLQF\FOHV
+XPPLQJ
/RDGVHQVLQJPD\EHRFFXUULQJ
<RXPD\KHDUWKHKXPRIWKHVHQVLQJVSLQVDIWHU\RXKDYHVWDUWHGWKH
washer. This is normal.
:KLUULQJ
%DVNHWPD\EHVORZLQJGRZQ
<RXPD\KHDUWKHZKLUULQJVRXQGRIWKHEDVNHWVORZLQJGRZQ
This is normal.
Water Leaks
&KHFNWKHIROORZLQJIRU
SURSHULQVWDOODWLRQ
Washer not level.
6HH,QVWDOODWLRQ,QVWUXFWLRQVIRUGHWDLOVRQKRZWROHYHO\RXUZDVKHU
)LOOKRVHVQRWDWWDFKHGWLJKWO\
7LJKWHQoOOKRVHFRQQHFWLRQ
Fill hose washers.
0DNHVXUHDOOIRXUoOOKRVHpDWZDVKHUVDUHSURSHUO\VHDWHG
Drain hose connection.
3XOOGUDLQKRVHIURPZDVKHUFDELQHWDQGSURSHUO\VHFXUHLWWRGUDLQSLSH
RUODXQGU\WXE
'RQRWSODFHWDSHRYHUGUDLQRSHQLQJ
&KHFNKRXVHKROGSOXPELQJIRUOHDNVRU
FORJJHGVLQNRUGUDLQ
:DWHUFDQEDFNXSRXWRIDFORJJHGVLQNRUGUDLQSLSH&KHFNDOO
KRXVHKROGSOXPELQJIRUOHDNVODXQGU\WXEVGUDLQSLSHZDWHUSLSHVDQG
faucets.)
Washer not loaded as
recommended.
$QXQEDODQFHGORDGFDQFDXVHEDVNHWWREHRXWRIDOLJQPHQWDQGFDXVH
ZDWHUWRVSODVKRçWXE6HHk8VLQJ<RXU:DVKHUyIRUORDGLQJLQVWUXFWLRQV
Washer not performing as expected
1RWHQRXJKZDWHU
in washer
/RDGQRWFRPSOHWHO\FRYHUHG
in water.
7KLVLVQRUPDORSHUDWL(ORZZDWHUZDVKHU7KHORDGZLOOQRWEH
FRPSOHWHO\XQGHUZDWHU7KHZDVKHUVHQVHVORDG
VL]HVDQGDGGVFRUUHFWDPRXQWRIZDWHUIRURSWLPDOFOHDQLQJ6HH
k:KDWV1HZXQGHUWKH/LGy
IMPORTANT:
'RQRWDGGPRUHZDWHUWRZDVKHU$GGLQJZDWHUOLIWVWKH
LWHPVRçWKHZDVKSODWHUHVXOWLQJLQOHVVHçHFWLYHFOHDQLQJ
5XQFOHDQZDVKHUF\FOHWRRSWLPL]HWKHZDWHUOHYHODQG
wash performance.
)LUVWWU\WKHVROXWLRQVVXJJHVWHGKHUHIRUDVVLVWDQFHDQGWRSRVVLEO\DYRLGDVHUYLFHFDOO