6-2
Troubleshooting
Table 6-1. Troubleshooting Information
Symptom
Possible Cause
Possible Solution
Board does not
respond
DriverLINX is not installed
correctly or the combined
DriverLINX/board installation is
not properly configured.
Reinstall and/or reconfigure DriverLINX
if necessary. Refer to page 3-3 and to
“Configuring the PIO Series” in the
manual
Using DriverLINX With Your
Hardware—Keithley PIO Series.
Base address is incorrect.
Make sure that no other system resource
is using the specified base address and
that the board base address setting
matches the software setting.
Reconfigure the base address, if
necessary. Refer to page 3-8 for
instructions on setting the base address.
The board is incorrectly aligned
in the accessory slot.
Check installation.
The board is damaged.
Contact the Keithley Applications
Engineering Department; see page 6-6.
Intermittent
operation
The most common cause of this
problem is that the I/O bus speed
is in excess of 8 MHz.
Reduce I/O bus speed to a maximum of
8 MHz (to change the I/O bus speed, run
BIOS setup). See the documentation for
your computer for instructions on
running BIOS setup.
Vibrations or loose connections
exist.
Cushion source of vibration and tighten
connections.
The board is overheating.
Check environmental and ambient
temperature. See the documentation for
your computer for specifications.
Electrical noise exists.
Provide better shielding or reroute
wiring.