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KbPort LLC | 412.487.4663 | [email protected]
R0180928-03
BPSi
m
™
Us
er
Gu
id
e
TROUBLESHOOTING & MAINTENANCE
COMMON PROBLEMS & RESOLUTIONS
Device sound is low or absent
•
Low volume setting
– The BPSim
™
may be making sound, but is too
low to hear. Try choosing a higher volume setting from the app.
•
Out of calibration
– The Korotkoff sounds may be out of sync with the
pressure gauge. Run the calibration procedure from the app again.
•
Low or no charge
– Your BPSim
™
may be low or out of charge, let it
charge for approximately 8 hours and try again.
Pressure gauge needle does not move when pumped
•
Powered off or is in a bad state
– The cuff may not be receiving power
or needs to be restarted. Plug the charging cord into the BPSim
™
cuff
for 1 minute, then disconnect and try again.
•
Air release valve is open
– The BPSim
™
cuff works just like a real
sphygmomanometer: if the air release valve is open while the inflation
bulb is actuated, no pressure is built up in the cuff and the gauge will
not register a pressure (this may be accompanied by a “hissing” or
“whooshing” sound). Ensure the air release valve is closed before trying
again.
•
Out of calibration
– The Korotkoff sounds may be out of sync with the
pressure gauge. Run the calibration procedure from the app again.
•
Low or no charge
– Your BPSim
™
may be low or out of charge, let it
charge for approximately 8 hours and try again.
Pressure gauge needle does not move as expected or is inaccurate
•
Out of calibration
– The Korotkoff sounds may be out of sync with the
pressure gauge. Run the calibration procedure from the app again.
•
Low or no charge
– Your BPSim
™
may be low or out of charge, let it
charge for approximately 8 hours and try again.
Unit does not appear in app or in Wi-Fi settings
•
Powered off or is in a bad state
– The cuff may not be receiving power
or needs to be restarted. Plug the charging cord into the BPSim
™
cuff
for 1 minute, then disconnect and try again.
