15
2 4 4 1 2 M a i n S t . S u i t e 1 0 5 , C a r s o n , C A 9 0 7 4 5
TROUBLESHOOTINGS
Complaint
Possible Causes
Response
Power LED is not lit
a. There is no power at outlet.
b. Power cord is unplugged.
c. Power cord is broken.
d. Control PCB is defective or
with wiring problems.
e. Display PCB is defective or
with wiring problems.
a. Check for outlet and breaker/fuse.
b. Plug in the power cord.
c. Call for service.
d. Call for service.
e. Call for service.
Unit does not make
ice
a. The ice maker is turned off.
b. Clearances are too small.
c. Ambient temperature is too
high.
d. Water Level red LED flashes
quickly and the water reservoir
is low.
e.
Unit doesn’t start making ice
but it has dispensed all ice.
f. Clean LED flashes quickly and
defrosting is required.
g. The water pump, water level
sensor, ice engine motor or
cooling system is defective.
a. Press Make Nuggets button once to
start.
b. Check the clearance requirements.
c. Check the location requirements.
d. Fill the water reservoir with clean
potable water.
e. Press and hold the Make Nugget button
for more than 10 seconds to restart
making ice.
f. Press and hold the Clean button for
more than 3 seconds to start defrosting.
g. Call for service.
Unit does not
dispense ice
a. There is no ice in the ice bin.
b. Ice is jammed in the ice bin.
c. Ice is jammed in the ice
dispense point
d. The ice bin auger or motor,
control PCB or display PCB is
defective.
a. See
Unit does not make ice
above
b. Use Dispense Ice and Clean button
combination to break the jammed ice.
c. Use a spoon to remove the jammed
ice.
d. Call for service.
Unit leaks water
a. The water reservoir is overfull.
b. The drip tray is overflow.
c. The water reservoir or tubing is
broken.
d. The water level sensor is
defective.
a.
Don’t overfill the reservoir.
b. Empty it.
c. Call for service.
d. Call for service.
You may hear the following normal operating sounds
You may hear a boiling, rattling or gurgling sound produced by flow of
refrigerant through the evaporator.
You may hear air being forced through the condenser by the fan.
You may hear a clicking sound produced by the refrigerant valve or
water valve.
You may hear a high pitched hum or pulsating sound produced by the
compressor.
You may hear a high pitched sound produced by the gear motor.
You may hear ice being ejected from the ice engine to the ice bin.
