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Issue
Possible Causes
The outdoor unit makes
noises
The unit will make different sounds based on its current operating mode.
Dust is emitted from either
the indoor or outdoor unit
The unit may accumulate dust during extended periods of non-use, which will be
emitted when the unit is turned on.
This can be mitigated by covering the unit during long periods of inactivity.
The unit emits a bad odour
The unit may absorb odours from the environment (such as furniture, cooking,
cigarettes, etc.) which will be emitted during operations.
The unit's filters have become moldy and should be cleaned.
The fan of the outdoor unit
does not operate
During operation, the fan speed is controlled to optimize product operation.
Operation is erratic,
unpredictable, or unit is
unresponsive
Interference from cell phone towers and remote boosters may cause the unit to
malfunction.
In this case, try the following:
• Disconnect the power, then reconnect.
• Press ON/OFF button on remote control to restart operation.
NOTE
: If problem persists, contact a local dealer or your nearest customer service center. Provide them with a detailed
description of the unit malfunction as well as your model number.
Summary of Contents for Prodigy Series
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