KaVo SCAN EXAM, User Manual

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SCAN EXAM B-19
B. Installation and setup
B.4 Troubleshooting
PROBLEM
The unit does not come on. The unit’s power
on / off status light and display are off.
CAUSE / SOLUTION
The main power supply to the unit is off or
the unit is not switched on.
i. If the LED on the PSU is not on it is not
receiving power from the mains. Switch
the mains power on.
ii. If the LED on the PSU is on switch the unit
on.
iii. If status light and display still do not come
on check the unit’s membrane control
panel and cabling. Replace if faulty.
PROBLEM
Animation displaying either Unit connection
or Dental imaging software ( fl ashing
yellow) appear on the unit display and the
unit will not work.
CAUSE / SOLUTION
• Defective RJ45 cable. Replace.