17
16
tROuBlEShOOtING
* “Security Mode”: If the sensor is covered for more than 90 sec. the faucet will automatically shut off
water flow.
To return to normal operation remove any blockage.
** In this case, the water flow will stop anyway after 90 seconds because of the security time.
SOlutION
cAuSE
INDIcAtOR
PROBlEm
Replace battery
Low battery.
1.Sensor
flashes con-
tinuously when
user’s hands
are within the
sensor’s range.
No water
coming
out of the
faucet:
Increase the range
1. Range is too short.
2. LED in the
sensor does
not flash once
when user’s
hands are
within the sen-
sor’s range.
Decrease the range
2. Range is too long.
The battery must be re-
placed.
3. Battery is completely used up
4. unit is in “Security Mode”*
Eliminate cause of reflection.
5. Sensor is picking up reflections from
the washbasin or another object.
unscrew solenoid, pull out
the plunger and the spring
from the solenoid and clean
them. use scale remover
material if needed. When
replacing the plunger, please
make sure that the spring is
in vertical position.
1. Debris or scale in solenoid.
3. LED in the
sensor flashes
once when
user’s hands
are within the
sensor’s range.
Clean the orifice or replace
diaphragm.
2. The central orifice in the diaphragm is
plugged or the diaphragm is torn
Reduce the supply water
pressure.
3. The water supply pressure is higher
than 8 bar.
Shut off water supply and
unscrew one of the flexible
pipes in order to reduce
the pressure that blocks the
product.
4. The water supply pressure is under 8
bars and yet the pressure in the faucet’s
body is higher. This situation could be
caused by a sudden increase in the
water supply pressure that the backcheck
prevents from dropping, even after water
supply pressure drops under 8 bars.
Clean the orifice or replace
diaphragm.
1. Debris or scale in diaphragm
1. Sensor
flashes once
when user’s
hands are
within the sen-
sor’s range.
Water flow
from spout
does not
stop:
Connect the connectors
properly. Refer to pages
8/13/17 to see how.
2. Connectors between the electronic unit
and the Dual power input box are discon-
nected or not connected properly
Clean or eliminate case of
interference.
1. Sensor is dirty or covered.**
2. LED in the
sensor does
not flash once
when user’s
hands are
within the sen-
sor’s range.
Decrease the range or elimi-
nate cause of reflection.
2. Sensor is picking up reflections from
the washbasin or another object.
Remove, clean, re-install
Filter or aerator is clogged
Water flow
diminished
