8
TROUBLESHOOTING
THE APPLIANCE DOES NOT OPERATE:
Is the appliance plugged in?
Is the house electricity on?
Is the room temperature below 5ºC or above 35ºC? If so, it is out of the working range of the
appliance.
Ensure the ON/OFF switch is turned on.
Check the water tank if it is positioned properly in the appliance, and make sure it is not full.
Make sure the air inlet and outlet are not obstructed.
THE APPLIANCE SEEMS TO DO NOTHING:
Q: Is the filter dusty or contaminated?
A: Remove the filter and clean it with warm water (below 40ºC) every 2 weeks. Let it dry
naturally and replace it.
Q: Is the air intake or outlet blocked up?
A: Please move the object away from the air intake or outlet.
Q: Is the room humidity already quite low?
A: The dehumidifier shall not operate if the humidity setting is higher than the ambient
humidity.
Q: Is the room temperature too low?
A: The appliance will start to defrost from 5ºC-15ºC. Compressor will stop for a brief period
of time (fan will operate in high fan speed). When it finishes defrosting, it will be back to
normal operation.
THE APPLIANCE SEEMS TO OPERATE NON-STOP:
Q: Do the windows or doors open?
A: Please close the windows or doors when operating the dehumidifier.
Q: Is the area to be dehumidified too large for the capacity of the appliance?
A: Limit the area to dehumidify.
Q: Is there something in the room producing lots of humidity?
A: Please put these stuffs into another room, close the toilet lid and cover every glass of water.
THE APPLIANCE IS TOO NOISY:
Noise will rise if compressor has just started.
Power supply problem.
Check whether the appliance is standing on a level surface.
During operation or changing modes, there is a swooshing sound. This is due to the sound of the
flow of refrigerant and is normal.
There might be some noise if the appliance is operating on wooden floor.
