Instructions for use SOM 62/32/22 LED
33 SOM 62/32/22 LED EN 2017-03
18
Warranties
We provide a warranty for the respective period stipulated legally from the time of transfer of the
product to the purchaser. Complaints due to incomplete or incorrect delivery, and objections due
to evident deficiencies, must be communicated immediately after receipt of the delivery, and
immediately after their discovery in writing in the event of other deficiencies.
The purchaser must preserve right of recourse against third parties (such as for a factual report in
the event of damage during transit). Processing or further sale, or combination or mixing, shall be
deemed to constitute unconditional approval. In the event of notice of defects being submitted in
due time, we shall accept liability within the framework of the provisions set out hereinafter. Our
liability due to deficiencies (warranty) extends to providing products free of defects to the degree
possible in accordance with best available technology. Modifications to design or implementation
carried out by us prior to delivery do not provide entitlement to complaint or objection.
In the event we have warranty claims against our suppliers, our liability is fulfilled through
assignment of these claims to the purchaser who already agrees to accept this assignment for this
case.
If a claim cannot be asserted against the supplier or if the supplier refuses to accept any liability in
respect of the purchaser, our liability shall be limited to supplementary performance, i.e. delivery
of a substitute or repair at our discretion. The purchaser must release the defective goods or parts
replaced to us.
If supplementary performance fails or we are not in a position to deliver, the purchaser is entitled
to withdraw from the contract or lower the purchase price. All liability restrictions are not
applicable to consumer goods or batteries, or improper use or installation of the device.
Any entitlement of the purchaser to reimbursement of costs incurred in conjunction with the
assertion of claims against a supplier shall in all cases be excluded if any actions triggering the
costs, specifically the initiation of legal proceedings, were not agreed with us beforehand.
All warranty claims must be directed to the organisation that sold you the device. In special cases,
please contact:
Karl Kaps GmbH & Co. KG
Schulstrasse 57
35614 Asslar, Germany
