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Kaspersky Anti-Virus 5.6 for Microsoft ISA Server 2004/2006 Standard Edition
Question: Why do I need the license key ? Will my Kaspersky Anti-Vir
us® work
without it?
No, Kaspersky Anti-Virus
®
does not work without a license key.
If you are still deciding whether or not to purchase Kaspersky Anti-
Virus
®
, we can provide you with a temporary key file (trial key), which
will only work for two weeks or a month. When this period expires, the
key will be blocked.
Question: What happens when the product license expires?
After expiration of the license Kaspersky Anti-Virus
®
will continue oper-
ating, but anti-virus database updating will be disabled. Kaspersky Anti-
Virus
®
will continue cleaning infected objects but only using the old anti-
virus database.
If this situation occurs, inform your system administrator or contact the
distributor who sold you the product or directly Kaspersky Lab Ltd.
Question: Anti-virus scanning is not performed. Infected files are downloaded
from the network. Why?
If this issue occurs, verify that:
1. Kaspersky Anti-Virus uses a valid license key.
You can view the current application operation mode in the server proper-
ties dialog box on the
General
tab. Anti-virus scanning is performed in the
full functionality
and
without updates
mode.
If the mode differs from the recommended one, you should install a new li-
cense key or renew your license (see section 4.8 on page 56).
2. Your browser is configured such that all requests are handled by the an-
ti-virus filter of Kaspersky Anti-Virus.
3. The ISA Server services have been at least once restarted after Kas-
persky Anti-Virus installation because the ISA Server activates new fil-
ters only when services are started.
To solve this issue, make sure that all necessary filters are activated in the
Administration Console and restart services from the Microsoft ISA Server
console.
4. Kaspersky Anti-Virus filters have been initialized after ISA Server ser-
vices were restarted.
In this case, the
Web / FTP have been initialized
record appears in the
application log and system log.
If this record has not appeared, please contact Kaspersky Lab Technical
Support.