11
EN
KD-MH-AIR-AWN-D/A-UG-0419
PROBLEM
SOLUTIONS
Difficulty in pumping
up the awning.
1. The inflation valve is not fully screwed into the AirPole.
2. The deflation valves are open. Close.
3. Check the pump is working.
Part of the awning
does not inflate
The isolation valves that connect the AirPoles may not be open.
Open all internal isolation valves and the air will flow into all the AirPoles. Do not close the
valves during normal use.
Part of the awning does not deflate An isolation valve may have been closed. Locate and open.
The AirPoles are kinked
Add more air (9 psi).
If you suspect an air leak
1. Check that the inflation valve is properly closed and that the black ‘O’ ring seal is in place.
2. Check that the top cap on the inflation valve is done up tightly
3. Check that all the deflation valves are closed
If you still suspect
an air leak
Close all the isolation valves in the awning. Wait for a while and then check each AirPole for
pressure. If there is reduced pressure in any AirPole check the connecting hoses to make
sure that the isolation valves are done up tightly and are properly seated. If you still suspect
a leak it will be necessary to investigate the individual AirPole. See the AirPole repairing and
changing section of this manual.
If you think your awning
has a water leak
Most suspected leakage is actually condensation (see condensation section of this
manual). This forms on the inside of the awning fabric. Try to increase the ventilation by
opening doors. A waterproof groundsheet will help stop moisture from the ground causing
condensation. The fabric, used to make this awning, has a massive hydrostatic head, so it
is extremely unlikely that it would leak.
If your awning has a water leak at
specific points/areas
The main seams of this awning have been factory taped to help prevent leakage. Depending
upon your expectations, it may be necessary to treat the remaining seams with a seam
sealant. Seam sealant should also be applied to areas where the taping is damaged or has
peeled away through wear and tear. It can also be applied to areas where a leak may have
developed. Kampa Dometic seam sealant is available from your dealer.
If you think your awning has a
water leak at the beading that
attaches to the vehicle
It is not possible to hot air tape the join between the awning and the keder beading.
Therefore we use a special waterproof sewing thread. This thread swells when wet to fill the
needle holes but the thread needs to become wet several times before it is totally effective.
This is known as ‘weathering’.
Kampa Dometic AIR awnings are covered by a comprehensive guarantee and we offer an excellent aftersales service that can be
accessed through your supplying dealer. AirFrame - 2 years / Other components - 1 year
The guarantee covers manufacturing faults, materials and parts. The guarantee does not cover fading and UV degradation, misuse,
accidental damage, storm damage, permanent, semi-permanent or commercial use. It does not cover consequential losses. Please
contact your supplying dealer to make a claim. This does not affect your statutory rights.
Guarantee
Troubleshooting
spray or liquid, as this will provide an added layer of water and UV resistance.
If not using Kampa Dometic cleaning and re-proofing products, it is always best to first test the cleaning product on a part of the
awning you cannot see in case of any adverse effects the cleaner may cause.
Bird lime and tree sap should be removed as soon as possible to prevent permanent damage to the material.
The AirPoles do not need any maintenance but should be protected from damage during storage. Have any damage repaired at
the first opportunity.
Zips should be treated with care, use two hands to close and open and never tread on them. Never force a zip.
We strongly recommend that you carry a comprehensive spares kit including Kampa Dometic waterproof spray, Kampa Dometic
seam sealer and Kampa Dometic repair tape.
Repairs should only be made by a company authorised by Kampa Dometic or your supplying dealer. Repairs and alterations
made by an unauthorised company may invalidate your guarantee.
