www.KALORIK.com
11
AS 45493
–
200605
more than 30 days after date of purchase, do not return the appliance
to the store: often, our Customer Service Representatives can help
solve the problem without having the product serviced. If servicing is
needed, a Representative can confirm whether the product is under
warranty and direct you to the nearest service location.
if this is the case, bring the product, or send it, postage prepaid by the
user (all Kalorik customers are responsible for the initial shipment back
to the warranty center), along
with proof of purchase
and a
return
authorization number
indicated on the outer package, given by our
Customer Service Representatives. Send to the authorized KALORIK
Service Center (please visit our website at
or call
our Customer Service Department for the address of our authorized
KALORIK Service Center).
When sending the product, please include a letter explaining the
nature of the claimed defect.
If you have additional questions, please call our Customer Service
Department (please see below for complete contact information),
Monday through Thursday from 9:00am - 5:00pm (EST) and Friday from
9:00am - 4:00pm (EST). Please note hours are subject to change.
If you would like to write, please send your letter to:
KALORIK Customer Service Department
Team International Group of America Inc.
16175 NW 49
th
Ave
Miami Gardens, FL 33014 USA
Or call: Toll Free: +1 888-521-TEAM / +1 888-KALORIK
Only letters can be accepted at this address above. Shipments and packages
that do not have a return
authorization number will be refused.
