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Troubleshooting

Common Issues

The following problems are not a malfunction and in most situations will not require repairs.

Issue

Possible Causes

Unit does not turn 

on when pressing

ON/OFF button  

The Unit has a 3-minute protection feature that prevents the unit from overloading. 

The unit cannot be restarted within three minutes of being turned off.  

The unit may change its setting to prevent frost from forming on the unit. 

Once the temperature increases, the unit will start operating in the 

previously selected mode again. 
The set temperature has been reached, at which point the unit turns off the 

compressor. The unit will continue operating when the temperature 

fluctuates again.  

The indoor unit

emits white mist 

In humid regions, a large temperature difference between the room’s air 

and the conditioned air can cause white mist. 

Both the indoor and 

outdoor units emit 

white mist  

When the unit restarts in HEAT mode after defrosting, white mist may be 

emitted due to moisture generated from the defrosting process.  

Troubleshooting

The unit changes from 

COOL mode to 

FAN mode   

The indoor unit makes 

noises 

A squeaking sound may occur after running the unit in HEAT mode due to 

expansion and contraction of the unit’s plastic  parts.

Both the indoor unit 

and outdoor unit make 

noises  

Low hissing sound during operation: This is normal and is  caused by refrigerant 

gas flowing through both indoor and outdoor units. 
Low hissing sound when the system starts, has just stopped running, or is 

defrosting: This noise is normal and is caused by the refrigerant gas stopping or 

changing direction.  
Squeaking sound: Normal expansion and contraction of  plastic and metal parts 

caused by temperature changes during operation can cause squeaking noises. 

SAFETY PRECAUTIONS

If any of the following conditions occurs, turn off your unit immediately!

• 

The power cord is damaged or abnormally warm

• 

You smell a burning odor

• 

The unit emits loud or abnormal sounds

• 

A power fuse blows or the circuit breaker frequently trips

• 

Water or other objects fall into or out of the unit

DO NOT  ATTEMPT TO FIX THESE YOURSELF! CONTACT AN AUTHORIZED 

SERVICE PROVIDER IMMEDIATELY!

Cooling and Heating Models: If the Operation light and PRE-DEF (Pre-heating/

Defrost) indicators are lit up, or the Operation light is lit up and the LCD screen 

display “dF”, the outdoor temperature is too cold and the unit’s anti-cold wind 

is activated in order to defrost the unit.  

A squeaking sound is heard when the system is OFF or in COOL mode. The 

noise is also heard when the drain pump (optional) is in operation. 

Summary of Contents for KFAU-12HRG32X

Page 1: ...before installing or operating your new air conditioning unit Make sure to save this manual for future reference Please check the applicable models technical data F GAS if any and manufacturer inform...

Page 2: ......

Page 3: ...Drill wall hole for connective piping 6 Connect drain hose Outdoor Unit Installation 1 Select installation location 2 Install drain joint Wiring 1 Outdoor Uint Wiring 3 Power Specifications 3 Anchor o...

Page 4: ...mell immediately turn off the unit and disconnect the power Call your dealer for instructions to avoid electric shock fire or injury Do not insert fingers rods or other objects into the air inlet or o...

Page 5: ...nsion cord to power the unit Do not share the electrical outlet with other appliances Improper or insufficient power supply can cause fire or electrical shock If connecting power to fixed wiring an al...

Page 6: ...install the appliance to its support please read the information for details in indoor unit installation and outdoor unit installation sections For units that have an auxiliary electric heater do not...

Page 7: ...usable mechanical connectors and flared joints are not allowed indoors EN Standard Requirements Mechanical connectors used indoors shall have a rate of not more than 3g year at 25 of the maximum allow...

Page 8: ...n buying a new appliance the retailer will take back the old appliance free of charge The manufacturer will take back the old appliance free of charge Sell the appliance to certified scrap metal deale...

Page 9: ...ies Drain hose Refrigerant connecting pipe Display panel Air inlet with air filter in it Air flow louver at air outlet Air flow louver at air outlet Display panel Displays temperature and Error codes...

Page 10: ...erature 16 C 32 C 60 F 90 F 0 C 30 C 32 F 86 F 10 C 32 C 50 F 90 F Outdoor Temperature 18 C 43 C 64 F 109 F 7 C 24 C 19 F 75 F 11 C 43 C 52 F 109 F 7 C 43 C 19 F 109 F For models with low temp cooling...

Page 11: ...restart using the same settings Louver Angle Memory Function some models Some models are designed with a louver angle memory function When the unit restarts after a power failure the angle of the hor...

Page 12: ...the switch status of the lower air louver on open of closed Page 12 Unit Specifications and Features Adjusting Air Flow Direction CAUTION Do not try to adjust the horizontal louver by hand This may ca...

Page 13: ...to clean the filter once every two weeks WARNING DO NOT REMOVE OR CLEAN THE FILTER BY YOURSELF Removing and cleaning the filter can be dangerous Removal and maintenance must be performed by a certifie...

Page 14: ...uthorized dealer or a licensed service provider Any unit repairs should be performed by an authorized dealer or a licensed service provider Maintenance Pre Season Inspection After long periods of non...

Page 15: ...due to expansion and contraction of the unit s plastic parts Both the indoor unit and outdoor unit make noises Low hissing sound during operation This is normal and is caused by refrigerant gas flowin...

Page 16: ...detailed description of the unit malfunction as well as your model number Troubleshooting When troubles occur please check the following points before contacting a repair company Problem Possible Caus...

Page 17: ...mely low Use auxiliary heating device Cold air is entering through doors and windows Make sure that all doors and windows are closed during use Low refrigerant due to leak or long term use Check for l...

Page 18: ...dels 2 1 Red short connected wire some models Air freshening filter some models The air conditioning system comes with the following accessories Use all of the installation parts and accessories to in...

Page 19: ...Install the outdoor unit 1 2 3 4 5 MC MC 6 7 Install the indoor unit Evacuate the refrigeration system Connect the wires Connect the refrigerant pipes Perform a test run Page 19 Installation Summary...

Page 20: ...accordance with the requirement of local and national standards The installation may be slightly different in different areas Unit Parts Display panel Drain pipe Connecting pipe Air inlet Air outlet A...

Page 21: ...h room exists for installation and maintenance Enough room exists for the connecting the pipe and drainpipe The ceiling is horizontal and its structure can sustain the weight of the indoor unit The ai...

Page 22: ...installed horizontally NOTE If the pipe comes out on the left it is necessary to loosen the screws on the bottom mounting plate If the pipe comes out in other directions it is not necessary Mounting p...

Page 23: ...ounting plate installation Installation without skirting Installation with skirting line Knock the bottom mounting plate straight with a tool and fix it on the skirting line Two buckles The bottom mou...

Page 24: ...and other sensitive Wall Indoor Outdoor 12mm 0 5 inch 2 Remove the cover plate NOTE All the figures in this manual are for demonstration purposes only The air conditioner you have purchased may be sli...

Page 25: ...el switch malfunction In HEAT mode the outdoor unit will discharge water Ensure that the drain hose is placed in an appropriate area to avoid water damage and slippage DO NOT pull the drainpipe forcef...

Page 26: ...ir outlet fan is at a 90 angle to the direction of the wind If needed build a barrier in front of the unit to protect it from extremely heavy winds See Figures below Strong wind Strong wind Strong win...

Page 27: ...ee Fig B do the following 1 Insert the drain joint into the hole in the base pan of the unit The drain joint will click in place 2 Connect a drain hose extension not included to the drain joint to red...

Page 28: ...6 14 673 26 5 403 15 87 952x1333x410 37 5x52 5x16 14 634 24 96 404 15 9 890x673x342 35x26 5x13 46 663 26 1 354 13 94 952x1333x415 37 5x52 5x16 34 634 24 96 404 15 9 845x702x363 33 27x27 6x14 3 540 21...

Page 29: ...s meets the requirements shown in the following table The Maximum Length And Drop Height Based on Models Unit m ft Type of model Capacity Btu h Length of piping Maximum drop height North America Austr...

Page 30: ...arped 90 DO NOT DEFORM PIPE WHILE CUTTING Be extra careful not to damage dent or deform the pipe while cutting This will drastically reduce the heating efficiency of the unit Step 2 Remove burrs Burrs...

Page 31: ...Flare the pipe in accordance with the dimensions PIPING EXTENSION BEYOND FLARE FORM 8 Remove the flaring tool and flare form then inspect the end of the pipe for cracks and even flaring Step 4 Connect...

Page 32: ...m 3 9 6 After connecting the copper pipes to the indoor unit wrap the power cable signal cable and the piping together with binding tape NOTE DO NOT intertwine signal cable with other wires While bund...

Page 33: ...o the same power circuit 16 Connect the outdoor wires before connecting the indoor wires 7 Only connect the unit to an individual branch circuit outlet Do not connect another appliance to that outlet...

Page 34: ...ased seperately purchased seperately Indoor unit power wires Indoor Outdoor connective wires Outdoor unit power wires C NOTE The cographs are for explanation purpose only Your machine may be slightly...

Page 35: ...es 2 Pull the left and right handles of the front panel pull the panel outward and open the panel Magnetic ring if supplied and packed with the accessories Pass the belt through the hole of the Magnet...

Page 36: ...FUSE A INDOOR UNIT POWER WIRING mm OUTDOOR UNIT POWER WIRING GROUND WIRING STRONG ELECTRIC SIGNAL WEAK ELECTRIC SIGNAL INDOOR OUDOOR CONNECTING WIRING mm 16K 1 Phase 220 240V 50Hz 60Hz 20 16 3x1 5 4x...

Page 37: ...nutes or until the Compound Meter reads 76cmHG 105 Pa 2 3 4 5 6 Close the Low Pressure side of the manifold gauge and turn off the vacuum pump 7 Wait for 5 minutes then check that there has been no ch...

Page 38: ...ndard pipe length x60g 0 64oZ m ft Total pipe length standard pipe length x65g 0 69oZ m ft R410A orifice tube in the indoor unit Total pipe length standard pipe length x30g 0 32oZ m ft Total pipe leng...

Page 39: ...ectly d Ensure the indicators on the remote control and the display panel on the indoor unit work properly e Ensure the manual buttons on the indoor unit works properly f Check to see that the drainag...

Page 40: ...fications are subject to change without prior notice for product improvement Consult with the sales agency or manufacturer for details Any updates to the manual will be uploaded to the service website...

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