43
Troubleshooting
Cannot turn on the monitor.
●
Connect the power cord properly. (
➔
page 10)
●
Turn on the power switch. (
➔
page 10)
The remote control does not work.
●
Insert the batteries in the correct direction. (
➔
page 05)
●
Replace the batteries with new ones.
●
Aim the remote control to the remote sensor on the monitor. (
➔
page
11)
●
The effective range of the remote control is about seven meters.
●
Get closer to the monitor.
●
Remove any obstruction between the remote control and the monitor.
No picture from a connected device.
●
Select the correct input on the monitor.
●
Connect the external device properly.
●
Turn on the external device and start playback.
No sound.
●
Check the speaker cord connection. (
➔
page 05)
●
Press the MUTE button ( ).
●
Check the amplifier connection.
●
When “AMP” is selected under “Speaker”, the sound is output from the
amplifier, and not from the speakers of the monitor. (
➔
page 13)
No picture from HDMI devices.
●
Select the correct input on the monitor.
●
Use a cable marked with the HDMI logo.
●
Please use a High Speed HDMI
TM
Cable. High Speed HDMI
TM
Cables are
tested to carry an HD signal up to 1080p and higher. (
➔
page 09)
GD42X1̲eu̲en.indb 43
GD42X1̲eu̲en.indb 43
09.5.19 4:54:40 PM
09.5.19 4:54:40 PM