32
References
Troubleshooting
PROBLEM
POSSIBLE CAUSE
SOLUTION
POWER
Power does not come on.
The power cord is not connected.
Connect the power cord correctly.
(See page 13.)
The system suddenly
turns off.
The playback level of the current
source is too high.
Play back the source with lower
volume level.
REMOTE
CONTROL
The remote control does
not work.
The batteries are exhausted.
Replace the batteries. (See page 6.)
Sunlight is shining directly on the
remote sensor.
Hide the remote sensor from direct
sunlight.
The remote control does
not work as expected.
The remote control mode is not for
the desired source.
Before operation, press one of the
source selecting buttons for the
desired source.
SOUND
No sound.
The speaker cord is not connected.
Check the connection. (See page 7.)
An incorrect source has been selected. Select the correct source. (See page
16.)
PICTURE
No picture is displayed on
the TV screen.
The video cord is not connected
correctly.
Connect the cable correctly. (See page
9.)
The file is not playable.
Use a playable file. (See pages 3.)
No picture is displayed on
the TV or no sound come
out through HDMI
connection.
The connected TV is not HDCP-
compatible.
Use a HDCP-compatible TV.
The HDMI cord is not connected
correctly.
Disconnect the HDMI cable and
connect it again.
No picture is displayed on
the TV screen, the picture
is blurred, or the picture is
divided into two parts.
The scan mode is set to “PROGRESS”
though the center unit is connected to
the TV which does not support the
progressive video input.
Change the scan mode to “INT-
LACE”. (See page 18.)
The picture does not fit
the TV screen.
The monitor type is not set correctly.
Set “MONITOR TYPE” properly. (See
page 29.)
PLAYBACK
The iPod does not play
even though
“CONNECT” appears on
the display.
The battery of the iPod is exhausted.
Leave the iPod connected for at least
10 minutes.
The iPod battery charge function is
deactivated.
Activate the iPod battery charge
function. (See page 19.)
The iPod is not compatible with the
System.
Check the compatibility on the list.
(See page 19.)
The iPod is not charged.
The source is not “iPod.”
Change the source to “iPod.” (See
page 16.)
The iPod battery charge function is
deactivated.
Activate the iPod battery charge
function. (See page 19.)
Video and audio are
distorted.
A video component is connected
between the center unit and the TV.
Connect the center unit and TV
directly. (See page 9.)
Surround modes of
“DOLBY DIGITAL” or
“dts SURROUND” are
not available to use.
“ANALOG” is selected on the setting
of the audio terminals.
Select “DIGITAL” on the setting of the
audio terminals.
The external component is not
connected with the digital audio cord
(coaxial or optical) or HDMI cord.
Connect the external component with
the digital audio cord (coaxial or
optical) or HDMI cord. (See pages 10
to 12.)
TH-L1[JC].book Page 32 Friday, March 16, 2007 10:22 AM