Jura GIGA 5 Instructions For Use Manual Download Page 55

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7 Troubleshooting

Problem

Cause/Result

Action

Other

‘Error’

messages

are displayed.

–

Switch the GIGA off at the power

switch. Contact customer support in
your country (see Chapter 11 ‘JURA
contact details / Legal information’).

If you were unable to solve the problem, contact customer
support in your country (see Chapter 11 ‘JURA contact details /
Legal information’).

Summary of Contents for GIGA 5

Page 1: ...GIGA 5 Instructions for Use K For your safety read and understand manual before use E ...

Page 2: ...ound coffee 19 Barista recipes at a glance 20 Preparing barista recipes 20 Permanently setting amounts for the cup size 21 Activating the grinder selection 22 Hot water 23 3 Daily operation 24 Switching on 24 Daily maintenance 24 Switching off 25 4 Permanent settings in programming mode 26 Possible settings in programming mode 26 Product settings 27 Setting the consistency of grind 29 Maintenance ...

Page 3: ...y alert symbol lt is used to alert you to potential personal injury hazards Obey all safety messages that follow this symbol to avoid possible injury or death DANGER indicates a hazardous situation which if not avoided will result in death or serious injury WARNING indicates a hazardous situation which if not avoided could result in death or serious injury J CAUTION CAUTION used with the safety al...

Page 4: ...ning the appliance Z Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions or has been damaged in any manner Return appliance to the nearest authorized service facility for examination repair or adjustment Z The use of an accessory attachment not recommended by the appliance manufacturer may result in fire electric shock or injury to persons Z Do not use outd...

Page 5: ...ere it can be pulled on by children or tripped over Z This appliance has a 3 pin grounded plug Z Do not modify the plug in any way Do NOT use extension cords If the user chooses to use an extension cord Z the marked electrical rating of the extension cord shall be at least as great as the electrical rating of the appliance and Z if the appliance is of the grounded type the extension cord shall be ...

Page 6: ... Z Ensure that the cappuccino frother nozzle is correctly fitted and clean If incorrectly fitted or if they become blocked the cappuccino frother or its parts might come off Z Never clean with scouring powders or hard implements Z Ensure that the ventilation slats are not covered Z Never pull out the drip tray during the brewing process Only pull the drip tray when the display instructs you or whe...

Page 7: ...m into the bean container Z Never fill anything but fresh cold and clean water into the water tank except when decalcifying Z Never use mineral or carbonated water You can use tap water bottled water spring water and reverse osmosis water Z Never do anything with the machine which is not described in these instructions In case of doubt call your dealer ...

Page 8: ...Water tank cover 4 Water tank 5 Power switch and plug in mains cord back of the machine 6 Coffee grounds container 7 Drip tray 8 Cup platform 9 Filler funnel for ground coffee 10 Ventilation slats Venti Ports 11 Storage compartment cover 12 Measuring spoon for ground coffee 13 Height and width adjustable dual spout 14 Splash guard 15 Height adjustable hot water spout ...

Page 9: ...y Switch 3 O P button programming Front 4 Display 5 Multi function buttons button function depends on what is shown in the display Back of the machine 1 Service cover Open by pressing with your finger 2 Locking device 3 Sliding catch 4 Service socket underneath cover ...

Page 10: ... every time You should therefore change the water daily Milk sparkling mineral water or other liquids can damage the water tank or the machine T Only fill the water tank with fresh cold water T Open the water tank cover T Remove the water tank and rinse it with cold water T Fill the water tank with fresh cold water and reinsert the tank T Close the water tank cover The bean containers have an arom...

Page 11: ...to operate your GIGA with or without a CLEARYL Blue filter cartridge If the water hardness is 10 dH or more we recommend using the filter cartridge If you do not know the hardness of your water you can find this out first see Chapter 1 Preparing and using for the first time Deter mining the water hardness U Use filter Active Here you can fit the CLEARYL Blue filter cartridge Descaling will no long...

Page 12: ... T Press the Save button T Press the or button to set the month T Press the Save button T Press the or button to set the year T Press the Save button Saved appears briefly on the display Press the Rotary Switch the Rotary Switch lights up T Place a receptacle under the dual spout k T Press the Rotary Switch System is filling the system fills up with water The opera tion stops automatically Welcome...

Page 13: ...e Rotary Switch lights up T Place a receptacle under the dual spout k T Press the Rotary Switch System is filling the system fills up with water The opera tion stops automatically Insert filter Press the Rotary Switch T Remove the filter cartridge extension from the Welcome Pack T Fit the filter extension on top of a CLEARYL Blue filter car tridge T Remove and empty the water tank T Open the filte...

Page 14: ...e under the dual spout k T Press the Rotary Switch System is filling the system fills up with water The opera tion stops automatically Water hardness E If you do not know the hardness of your water you must find this out first see Chapter 1 Preparing and using for the first time Determining the water hardness T Press the or button to set the water hardness T Press the Save button Saved appears bri...

Page 15: ...ive Very soft water 3 3 53 4 None Soft water 4 4 71 1 Hard water 8 4 8 4 150 2 Very hard water 14 14 250 3 Your GIGA creates fine creamy feather light milk foam with a perfect consistency The most important requirement for frothing milk is a milk temperature of 39 46 F 4 8 C We would therefore recommend using a milk cooler or a vacuum milk container T Connect the milk pipe to the dual spout To do ...

Page 16: ...programming mode see Chapter 4 Per manent settings in programming mode Unit for amount of water Coffee tastes best served hot A cold porcelain cup cools the bever age and impairs the taste We therefore recommend prewarming the cups The full coffee aroma can develop only in prewarmed cups You can purchase a JURA cup warmer from your specialized dealer You can make permanent settings for all product...

Page 17: ...e Precondition Please select product is displayed T Place a cup under the dual spout T Press the Coffee button Preparation starts Coffee and the fill volume are displayed The preset amount of water for coffee flows into the cup Preparation stops automatically Please select product appears on the display Two specialty coffees can always be prepared in the same way Press the preparation button you w...

Page 18: ...turn the Rotary Switch more products are displayed in a product selector E The product selector view disappears automatically after 5 seconds if no preparation is started Example Proceed as follows to prepare a Caffè latte using the prod uct selector Precondition Please select product is displayed milk is connected to the dual spout T Place a cup under the dual spout g T Turn the Rotary Switch to ...

Page 19: ...ise the GIGA stops the operation and is once more ready for use All specialty coffees with ground coffee are prepared following this model Example Proceed as follows to prepare one coffee using ground coffee Precondition Please select product is displayed T Place a cup under the dual spout T Open the cover of the filler funnel for ground coffee Please add ground coffee T Place one level measuring ...

Page 20: ...ct selector view disappears automatically after 5 seconds if no preparation is started Example Proceed as follows to prepare a White Cool Precondition Please select product is displayed g T Turn the Rotary Switch to view the product selector g T Turn the Rotary Switch until the product White Cool is in focus k T Press the Rotary Switch to start preparation T Follow the instructions on the display ...

Page 21: ...ton down until Enough coffee Press button appears T Release the Coffee button Preparation starts and the coffee flows into the cup T Press any button as soon as there is sufficient coffee in the cup Preparation stops Saved appears briefly on the display The set amount of water for one coffee is permanently stored Please select product appears on the display E You can alter this setting at any time...

Page 22: ...the Active button T Press the Save button Saved appears briefly on the display Machine settings 4 5 O T Press the P button to exit programming mode Please select product Example Proceed as follows to prepare a coffee with coffee beans from the grinder on the left Precondition Please select product is displayed Beans à la carte mode is activated T Place a cup under the dual spout T Press the button...

Page 23: ...ed T Place a cup under the hot water spout T Press the Hot water button Hot water and the temperature are displayed E By pressing the or button within approximately 2 seconds you can set the temperature to your individual preference This setting is not saved Hot water hot water flows into the cup Preparation stops automatically when the preset amount of water is reached Please select product appea...

Page 24: ...he operation stops automatically Please select product appears on the display To ensure that you get many years of reliable service out of your GIGA and to guarantee the optimum coffee quality the machine requires daily maintenance T Pull out the drip tray T Empty the coffee grounds container and the drip tray Rinse them both with warm water T Dry the metal contacts on the back of the drip tray T ...

Page 25: ...ff button Machine is rinsing Milk system is being rinsed if you have prepared a specialty coffee with milk The system rinses itself The operation stops automatically Your GIGA is switched off E When the GIGA is switched off with the On Off button the machine consumes less than 0 1 W of standby energy The machine can be completely disconnected from the power grid using the power switch Switching of...

Page 26: ...scale only if filter is not activated Rinse the milk system Rinse the coffee system Clean the milk system T Start the required maintenance program here Product settings 2 5 Expert mode Set consistency of grind T Select your settings for specialty coffees milk and hot water T Adjust the consistency of grind for both grinders to the coffee beans used Machine settings 3 5 Maintenance settings filter ...

Page 27: ... or steam T Allow liquid to cool down before drinking T In the event of scalding rinse affected area with cold water an seek medical attention T Keep children AWAY The following settings can be made in the Expert mode Product Coffee strength Amount More settings Ristretto espresso coffee extra mild mild normal strong extra strong Water 0 5 oz 8 0 oz 25 ml 240 ml Temperature low normal high grinder...

Page 28: ...eset the values for all products to the factory settings Example Proceed as follows in the Expert mode to change the amount of milk for a latte macchiato from 4 sec to 6 sec the amount of milk foam from 12 sec to 14 sec and the amount of water from 1 5 oz 45 ml to 1 0 oz 40 ml Precondition Please select product is displayed O T Press the P button Maintenance status 1 5 g T Turn the Rotary Switch u...

Page 29: ... roast of your coffee The consistency of grind setting is correct if the coffee flows regu larly from the dual spout In addition a fine thick crema forms Example Proceed as follows to change the consistency of grind for the grinder on the right Precondition Please select product is displayed O T Press the P button Maintenance status 1 5 g T Turn the Rotary Switch until the program item Product set...

Page 30: ... system Manual immediate U You are prompted to rinse the milk system immediately after preparation of a specialty coffee with milk U Rinse the milk system Automatic after 10 min U Milk system rinsing is automatically initiated 10 minutes after preparation of a specialty coffee with milk U Rinse the milk system Automatic immediate U Milk system rinsing is automatically initiated approx 30 sec onds ...

Page 31: ...isplayed T Press the Maintenance settings button Maintenance settings T Press the Water hardness button Water hardness T Press the or button to set the water hardness T Press the Save button Saved appears briefly on the display Maintenance settings O T Press the P button to exit programming mode Please select product In the program item Machine settings 3 5 Save energy you can permanently set an e...

Page 32: ...s displayed T Press the Save energy button Save energy T Press the Save Level 2 button T Press the Save button Saved appears briefly on the display Machine settings 3 5 O T Press the P button to exit programming mode Please select product You already set the time and date during first time use You can change this setting E For the time format you can choose between 24 hrs and AM PM see Chapter 4 P...

Page 33: ...mat you can choose between 24 hrs and AM PM see Chapter 4 Permanent settings in programming mode Units Example Proceed as follows to set your GIGA to switch on and off at a time defined by you every day of the week Precondition Please select product is displayed O T Press the P button Maintenance status 1 5 g T Turn the Rotary Switch until the program item Machine set tings 3 5 is displayed T Pres...

Page 34: ... the last action on the machine You can set the automatic switch off time to 15 minutes or 0 5 15 hours Precondition Please select product is displayed O T Press the P button Maintenance status 1 5 g T Turn the Rotary Switch until the program item Machine set tings 3 5 is displayed T Press the Timer button T Press the Next button T Press the Switch off after button Switch off after T Press the or ...

Page 35: ...their factory settings U All products U The settings amount of water coffee strength temperature etc for all products are reset to the factory settings U Machine U All user settings apart from the filter water hardness and time and date settings are reset to the factory settings The GIGA then switches off U Empty system U The system is emptied Your GIGA then switches off Example Proceed as follows...

Page 36: ...ton Choose language E To display more languages press the Next button bottom right T Press the Deutsch button Gespeichert appears briefly on the display Geräteeinstellungen 4 5 O T Press the P button to exit programming mode Bitte wählen Sie Ihr Produkt In the program item Machine settings 4 5 Display you can make the following settings U Brightness as percentages U Contrast high normal low U Back...

Page 37: ...ngs 4 5 is displayed T Press the Colour scheme button Colour scheme T Press the or button to change the setting T Press the Save button Saved appears briefly on the display Machine settings 4 5 O T Press the P button to exit programming mode Please select product In the program item Machine settings 4 5 you can activate or deactivate the barista recipes When the barista recipes are deacti vated th...

Page 38: ...ce programs performed cleaning descaling changing the filter etc U Version Software version Precondition Please select product is displayed O T Press the P button Maintenance status 1 5 g T Turn the Rotary Switch until the program item Information 5 5 is displayed T Press the Product counter button Product counter and the number of products prepared is displayed E You can also view the number of p...

Page 39: ...e the coffee system U Rinsing the milk system in the dual spout Rinse the milk system U Cleaning the milk system in the dual spout Clean the milk system U Changing the filter Change the filter U Cleaning the machine Clean U Descaling the machine Descale only if filter is not acti vated E Clean or descale the machine rinse the milk system or change the filter when you are prompted to do so E Press ...

Page 40: ...tion Rinse the milk system and the c symbol are dis played T Place a receptacle under the dual spout O T Press the P button Maintenance status 1 5 T Press the Rinse the milk system button Milk system is being rinsed water flows out of the dual spout The rinse stops automatically Please select product appears on the display To ensure that the milk system in the dual spout always works prop erly you...

Page 41: ... Press the Clean the milk system button T Press the Start button T Press the Start button again Cleaning agent for milk system T Pour 8 5 oz 250 ml of fresh water into a receptacle and add one capful max 0 5 oz 15 ml of Cappuccino Cleaner T Immerse the milk pipe in the receptacle T Place another receptacle under the dual spout T Press the Next button Milk system is being cleaned water flows out of...

Page 42: ...e interests of hygiene T Remove the milk pipe and rinse it thoroughly under running water T Press the releasing devices and pull the cover of the dual spout up and off T Carefully pull the bottom part of the milk system down and off T Remove the milk system from the dual spout T Remove the air intake pipe Dismantling and rinsing the dual spout ...

Page 43: ...individual parts in JURA Cappuccino Cleaner and then rinse them thor oughly T Reassemble the milk system When doing this note the arrows circled in red in the picture on the individual parts T Fit the air intake pipe T Fit the assembled individual parts back in the dual spout and press it firmly T Attach the bottom part of the milk system to the part already inserted from below ...

Page 44: ...s If you did not activate the filter cartridge the first time you used the machine you can do this now as follows E Perform the inserting the filter operation without any inter ruptions This will ensure that your GIGA always produces its best Precondition Please select product is displayed O T Press the P button Maintenance status 1 5 g T Turn the Rotary Switch until the program item Machine set t...

Page 45: ...s up Please select product appears on the display Your GIGA is once more ready for use E After 2000 oz 60 liters of water have flowed through or after three months the filter will cease to work Your GIGA will auto matically prompt you to change the filter E If the CLEARYL Blue filter cartridge is not activated in program ming mode you will not be prompted to change the filter Example Proceed as fo...

Page 46: ...nts may contain sub stances that could damage the machine or leave residues T Use only original JURA cleaning tablets These are specially formulated for your machine Harmful and irritating cleaning agent Harmful if swallowed Irritat ing to eyes and skin T Keep children AWAY T Avoid contact with skin and eyes T Avoid generation of dust Do not inhale dust T After contact with skin wash immediately w...

Page 47: ...a receptacle under the dual spout k T Press the Rotary Switch Machine is being cleaned water flows out of the dual spout The operation is interrupted Add cleaning tablet T Open the cover of the filler funnel for ground coffee T Insert a JURA cleaning tablet into the filler funnel T Close the cover of the filler funnel Press the Rotary Switch k T Press the Rotary Switch Machine is being cleaned wat...

Page 48: ...h eyes with plenty of water Remove contact lenses Seek medical advice T If swallowed rinse mouth immediately and drink large quan tities of water Do not induce vomiting Seek medical advice immediately and show label If the descaling operation is interrupted there may be damage to the machine T Allow the descaling program to run to the end E The descaling program lasts approximately 45 minutes E JU...

Page 49: ... dual spout and another under the hot water spout k T Press the Rotary Switch Machine is being descaled water flows repeatedly out of the dual spout and the hot water spout Theoperationstopsautomatically Emptydriptray appears on the display T Empty both receptacles T Empty the drip tray and coffee grounds container and put them back into the machine Fill water tank T Remove the water tank and rins...

Page 50: ...chine off with the On Off button 3 T Switch the machine off at the power switch T Open the service cover on the back of the machine by press ing above the JURA logo T Push the red sliding catch completely to the rear to close the bean container T Turn the blue locking device outwards T Remove the bean container T Remove the aroma preservation cover T Empty the bean container T Clean the bean conta...

Page 51: ... tank T If you use a CLEARYL Blue filter cartridge remove this T Descale the tank with a mild conventional descaling agent in accordance with the manufacturer s instructions T Rinse out the water tank thoroughly T If you use a CLEARYL Blue filter cartridge insert this again T Fill the water tank with fresh cold water and reinsert the tank Descaling the water tank ...

Page 52: ...t all You cannot prepare any products T Fit the drip tray Press the Rotary Switch The system must be filled with water or the GIGA prompts you to continue a started maintenance program T Turn the Rotary Switch to continue with the maintenance program or to fill the system Fill bean container the bean container status indicator flashes One of the bean containers is empty You cannot prepare any spec...

Page 53: ...ut correctly Not enough ground coffee There is insufficient ground coffee in the machine the GIGA stops the operation T The next time you prepare a beverage add more ground coffee see Chapter 2 Preparation Ground coffee Service cover is not fitted The service cover on the back of the machine is not fitted You cannot prepare any products T Fit the service cover Please check the ventilation slats Th...

Page 54: ...lthough the bean container is empty The bean monitor is dirty T Clean the bean container see Chapter 5 Maintenance Cleaning the bean container Preparation stops Fill bean container is briefly displayed although the bean container has been filled The sliding catch for the bean container has not been pulled out or has not been pulled out completely T Open the service cover on the back of the machine...

Page 55: ...layed T Switch the GIGA off at the power switch Contact customer support in your country see Chapter 11 JURA contact details Legal information E If you were unable to solve the problem contact customer support in your country see Chapter 11 JURA contact details Legal information ...

Page 56: ...nance status 1 5 g T Turn the Rotary Switch until the program item Machine set tings 3 5 is displayed T Press the Factory setting button Factory setting T Press the Empty system button Empty system Remove the water tank T Remove and empty the water tank Press the Rotary Switch k T Press the Rotary Switch System is emptying water flows out of the dual spout and the hot water spout The operation sto...

Page 57: ...apacity of bean container 2x 9 88 oz 2 280 g Holding capacity of coffee grounds container Max 20 portions Cord length Approx 59 in Approx 1 5 m Weight Approx 39 7 lb Approx 18 kg Dimensions W H D 12 6 16 3 18 9 in 32 41 5 48 cm The machine complies with the following directives U Standard UL 1082 U Canadian Standard CSA C22 2 No 64 Information for testers repeat test in accordance with DIN VDE 070...

Page 58: ...ctivating the filter 44 Coffee 16 Coffee à la carte 16 Coffee grounds container 8 Consistency of grind Setting the consistency of grind 29 Contact details 64 Cover Service cover 9 Water tank 8 Cup platform 8 Customer support 64 D Date 32 Descaling Machine 48 Water tank 51 Display 9 Display messages 52 Display settings 36 37 Disposal 56 Double product 17 Drip tray 8 Dual spout Dismantling and clean...

Page 59: ...unts for the cup size 21 Permanent settings in programming mode 26 Power switch 8 Preparation 16 At the touch of a button 17 Cappuccino 16 Coffee 16 Espresso 16 Ground coffee 19 Hot water 23 Latte macchiato 16 Ristretto 16 Two specialty coffees 17 Using the product selector 18 Preparation options 16 At the touch of a button 17 Using the product selector 18 Problems Troubleshooting 54 Product selec...

Page 60: ...eight adjustable hot water spout 8 Height and width adjustable dual spout 8 Standard installation 12 Switching off Machine 25 Switching on Machine 24 Switch off Automatic switch off 33 34 Switch off time 33 Switch on Automatic switch on 33 Switch on time 33 Symbol description 3 T Technical data 57 Telephone 64 Time 32 Time format Programming mode 34 Timer 33 Transport 56 Troubleshooting 54 Two pro...

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Page 64: ...00 Internet www us jura com www faema canada jura com You will find additional contact details for your country at www jura com We reserve the right to make technical changes The diagrams used in these instructions for use are for illustration purposes only and do not represent the original colors of the machine Some details of your IMPRESSA may vary Your opinion is important to us Use the contact...

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