Problem
Possible cause
Remedy
The fuse is blown.
Make sure that the fuse is the
cause of the malfunction. If the
fuse is blown again and again,
contact a qualified electrician.
You do not set the heat set‐
ting for 10 seconds.
Activate the hob again and set
the heat setting in less than 10
seconds.
You touched 2 or more sen‐
sor fields at the same time.
Touch only one sensor field.
Pause operates.
Refer to "Daily use".
There is water or fat stains
on the control panel.
Clean the control panel.
An acoustic signal sounds
and the hob deactivates.
An acoustic signal sounds
when the hob is deactiva‐
ted.
You put something on one or
more sensor fields.
Remove the object from the
sensor fields.
The hob deactivates.
You put something on the
sensor field .
Remove the object from the
sensor field.
Residual heat indicator
does not come on.
The zone is not hot because
it operated only for a short
time or the sensor is dam‐
aged.
If the zone operated sufficient‐
ly long to be hot, speak to an
Authorised Service Centre.
You cannot activate the
outer ring.
First, activate the inner ring by
changing the heat setting.
There is a dark area
on the multiple zone.
It is normal that there is a
dark area on the multiple
zone.
The sensor fields become
hot.
The cookware is too large or
you put it too near to the
controls.
Put large cookware on the rear
zones, if possible.
There is no sound when
you touch the panel sen‐
sor fields.
The sounds are deactivated.
Activate the sounds. Refer to
"Daily use".
comes on.
Child Safety Device or Lock
operates.
Refer to "Daily use".
31
