Juniper Mesa Pro, User Manual

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5 Warranty and Repair Information
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revenue or profits, loss of business, loss of information or data,
or other financial loss arising out of or in connection with the
sale, installation, maintenance, use, performance, failure, or
interruption of any product. Any responsibility and/or liability of JS
shall, in connection with a warranted product, be limited in the
maximum amount to the original purchase price.
5.1.6 Governing Law
This warranty is governed by the laws of Utah, U.S.A. and excludes
the United Nations Convention on Contracts for the International
Sale of Goods. The courts of Utah shall have exclusive personal
jurisdiction in case of any disputes arising out of or in connection
with this warranty.
5.1.7 Warranty Repairs
Warranty information for the Mesa Pro Rugged Tablet is located
on our website at https://junipersys.com/support/mesa-pro/my-
product in the Warranty section. You can check warranty status,
view warranty terms and conditions, etc.
Standard repair orders and 3-Day Expedite Service repair orders
are valid for 30 days from the date issued. 1-Day Expedite Service
repair orders are valid for 7 days from the date issued. If you will
not be sending the product to us immediately, please wait to
request a repair until closer to the time when you are ready to
send us the product.
Services and Materials Provided Under Warranty
■ Analysis of problem by service technician
■ Labor and materials required to fix defective parts
■ Functional analysis performed after repair
■ Shipping costs to return device to customer
JS strives to provide continued full repair services for our products
for up to five years from the final production date of each
product model. However, in some rare cases (depending on the
repair need), it may not be possible to perform a repair due to
an unforeseen discontinuation or lack of supplied parts from
third-party vendors. Repair support for a product may continue
beyond five years if obtaining replacement parts or tools remains
economically feasible. Our policy is that we will do what is best
and most beneficial for our customers and company.