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Opening a Case with JTAC

You can open a case with JTAC on the Web or by telephone.

•

Use the Case Management tool in the CSC at

http://www.juniper.net/cm/

.

•

Call 1-888-314-JTAC (1-888-314-5822 toll-free in the USA, Canada, and Mexico).

For international or direct-dial options in countries without toll-free numbers, see

http://www.juniper.net/support/requesting-support.html

xvii

Copyright © 2010, Juniper Networks, Inc.

About the Documentation

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Summary of Contents for LN1000-V

Page 1: ...LN1000 V Mobile Secure Router Hardware Guide Published 2010 07 20 Copyright 2010 Juniper Networks Inc...

Page 2: ...ludes software developed by Maker Communications Inc copyright 1996 1997 Maker Communications Inc Juniper Networks Junos Steel Belted Radius NetScreen and ScreenOS are registered trademarks of Juniper...

Page 3: ...re physically contained on a single chassis c Product purchase documents paper or electronic user documentation and or the particular licenses purchased by Customer may specify limits to Customer s us...

Page 4: ...ATE WITHOUT ERROR OR INTERRUPTION OR WILL BE FREE OF VULNERABILITY TO INTRUSION OR ATTACK In no event shall Juniper s or its suppliers or licensors liability to Customer whether in contract tort inclu...

Page 5: ...ree years from the date of distribution Such request can be made in writing to Juniper Networks Inc 1194 N Mathilda Ave Sunnyvale CA 94089 ATTN General Counsel You may obtain a copy of the GPL at http...

Page 6: ...Copyright 2010 Juniper Networks Inc vi...

Page 7: ...apter 2 Unpacking and Inspecting the LN1000 V Mobile Secure Router Hardware 7 Unpacking the LN1000 V Router 7 Inspecting the Hardware 7 If You Detect or Suspect Damage 8 Chapter 3 Installing the LN100...

Page 8: ...ule Console Ports 24 IPMI Shelf Manager 25 LN1000 V Rear Transition Module Ethernet Ports 25 LN1000 V Rear Transition Module Switch Settings 25 Chapter 9 Unpacking and Inspecting the LN1000 V Rear Tra...

Page 9: ...le Secure Router 9 Figure 5 LN1000 V Mobile Secure Router Front Panel 10 Part 2 LN1000 V Rear Transition Module Chapter 8 LN1000 V Rear Transition Module Overview 23 Figure 6 LN1000 V Rear Transition...

Page 10: ...Copyright 2010 Juniper Networks Inc x LN1000 V Mobile Secure Router Hardware Guide...

Page 11: ...able 3 LN1000 V Router LED Status 13 Chapter 6 Specifications 17 Table 4 LN1000 V Router Physical Specifications 17 Part 2 LN1000 V Rear Transition Module Chapter 8 LN1000 V Rear Transition Module Ove...

Page 12: ...Copyright 2010 Juniper Networks Inc xii LN1000 V Mobile Secure Router Hardware Guide...

Page 13: ...t techpubs Objectives This documentation describes hardware components installation basic configuration and basic troubleshooting procedures for the Juniper Networks LN1000 V Mobile Secure Router It e...

Page 14: ...ution Alerts you to the risk of personal injury or death Warning Alerts you to the risk of personal injury from a laser Laser warning Table 2 on page xiv defines the text and syntax conventions used i...

Page 15: ...rsvp Required for dynamic MPLS only Indicates a comment specified on the same line as the configuration statement to which it applies pound sign community name members community ids Enclose a variable...

Page 16: ...ys a week 365 days a year Self Help Online Tools and Resources For quick and easy problem resolution Juniper Networks has designed an online self service portal called the Customer Support Center CSC...

Page 17: ...n the CSC at http www juniper net cm Call 1 888 314 JTAC 1 888 314 5822 toll free in the USA Canada and Mexico For international or direct dial options in countries without toll free numbers see http...

Page 18: ...Copyright 2010 Juniper Networks Inc xviii LN1000 V Mobile Secure Router Hardware Guide...

Page 19: ...0 V Mobile Secure Router Hardware on page 7 Installing the LN1000 V Mobile Secure Router on page 9 Troubleshooting Router Boot Up and Operation on page 13 Safety Requirements Warnings and Guidelines o...

Page 20: ...Copyright 2010 Juniper Networks Inc 2 LN1000 V Mobile Secure Router Hardware Guide...

Page 21: ...functions The router offers multiple DiffServ classes and can interleave lower priority real time data voice traffic with higher priority non real time data It is developed on 3U compact node slot in...

Page 22: ...Router Features Router Backplane Connector on page 4 Ethernet Ports on page 5 IPMI Interface on page 5 Router Console Port on page 5 Tamper Evident Seals on page 5 Router Backplane Connector An exter...

Page 23: ...f the LN1000 V router s front panel The console port is used primarily for depot repair It is covered by a protective aluminum plate that prevents access to the port When the LN1000 V router is operat...

Page 24: ...ls An ESD warning label is located on the back of the router Figure 4 ESD Warning Label g017400 ESD label Related Topics LN1000 V Mobile Secure Router Description on page 3 Copyright 2010 Juniper Netw...

Page 25: ...ou need to return items for repair To unpack the LN1000 V router 1 Open the box from the top to access the router in its protective package 2 Remove the router and its protective package from the box...

Page 26: ...amage to any equipment Contact the shipper responsible for delivery and formally report the damage Contact your Juniper Networks sales representative or reseller Related Topics Information You Might N...

Page 27: ...11 Configuring and Operating the Router on page 12 Before You Install the LN1000 V Router Before installing the LN1000 V router be sure you have A 3 32 Allen wrench with a torque of 5 inch pounds in...

Page 28: ...e front surface of the LN1000 V router until its connector is fully seated in the chassis 4 Using the 3 32 Allen wrench tighten the two wedge locks to a torque of 5 in lb CAUTION The guide rails provi...

Page 29: ...rors CPU Memory Data32 0f000000 0fffffff test completed 1 pass 0 errors CPU Memory Addr32 00000000 0007ffff test completed 1 pass 0 errors CPU Memory Addr32 0f000000 0fffffff test completed 1 pass 0 e...

Page 30: ...he system starts Junos OS normally If detailed diagnostics must be run or if alternate media for example a USB storage device must be booted press ENTER during the 10 second count down The following b...

Page 31: ...e trying to load and execute Junos OS PASS FAIL test results for the SPOST and POST diagnostics are reported by means of the front panel LED console port and IPMI In the event that SPOST POST or the b...

Page 32: ...y booted and run SPOST and POST diagnostics Steady Green Powering on and then running SPOST and POST diagnostics or running individual diagnostics or performing an upgrade Blinking Green Related Topic...

Page 33: ...and under likely fault conditions including human error It complies with grounding requirements of NFPA 70 93 article 250 As a precautionary measure to avoid harm to yourself as you install and mainta...

Page 34: ...Copyright 2010 Juniper Networks Inc 16 LN1000 V Mobile Secure Router Hardware Guide...

Page 35: ...es Length VITA 48 2 3U format Size 35W Maximum power dissipation 0 68 kg 1 5 lb Weight Related Topics LN1000 V Router Power Requirements on page 17 LN1000 V Router Power Requirements Power for the LN1...

Page 36: ...Copyright 2010 Juniper Networks Inc 18 LN1000 V Mobile Secure Router Hardware Guide...

Page 37: ...on show chassis hardware show chassis environment show configuration When a new request for technical support is submitted the JTAC engineer Opens a case and assigns a number Begins troubleshooting di...

Page 38: ...follow these steps 1 Issue the proper shutdown commands to halt your system 2 Switch all power switches to the OFF position 3 Remove the router from the chassis 4 Place the router in its protective c...

Page 39: ...n Module LN1000 V Rear Transition Module Overview on page 23 Unpacking and Inspecting the LN1000 V Rear Transition Module on page 27 Installing the LN1000 V Rear Transition Module on page 29 21 Copyri...

Page 40: ...Copyright 2010 Juniper Networks Inc 22 LN1000 V Mobile Secure Router Hardware Guide...

Page 41: ...midplane that accommodates front and rear board installations The primary purpose of this module is to provide rear access connections to the LN1000 V router in a test or repair environment LN1000 V...

Page 42: ...he front panel of the LN1000 V rear transition module The settings are baud rate of 9600 8N1 no flow control You can use this console port to monitor system startup and for system repair This console...

Page 43: ...th the PICMG 3 0 R2 0 and IPMI v1 5 and implements the IPMI v1 5 functionality on the LN1000 V rear transition module Communicates with the IPMI controller on the LN1000 V router LN1000 V Rear Transit...

Page 44: ...n to enable writing to non volatile memory If you set the NVRMO switch to off note the following precautions Do not boot from USB storage device router performance will be degraded Do not use J Web un...

Page 45: ...event that you need to return items for repair To unpack the LN1000 V rear transition module 1 Open the outer box from the top 2 Remove the accessories from the box The accessories are located between...

Page 46: ...Copyright 2010 Juniper Networks Inc 28 LN1000 V Mobile Secure Router Hardware Guide...

Page 47: ...0 V rear transition module into a VITA 46 0 compliant chassis 1 Verify that you have taken the necessary antistatic precautions 2 On the back of the VITA 46 0 compliant chassis choose an appropriate s...

Page 48: ...Simultaneously push in the rear transition module and rotate the injector ejector mechanisms inward to their closed positions to seat the midplane connectors 8 Tighten the module retention screws to e...

Page 49: ...ing one if necessary 3 Orient the SFP over the port in the RTM so that the connector end will enter the slot first and the SFP connector faces the appropriate direction 4 Slide the SFP into the slot I...

Page 50: ...t laser light that can damage your eyes CAUTION When handling fiber optic transceivers and fiber optic cable observe the following precautions Do not leave a fiber optic transceiver uncovered except w...

Page 51: ...its shape 6 Pull the ejector handle away from the SFP faceplate to unseat the SFP from the RTM Pull the SFP out of the RTM and place it on the antistatic mat or in the electrostatic bag CAUTION After...

Page 52: ...Copyright 2010 Juniper Networks Inc 34 LN1000 V Mobile Secure Router Hardware Guide...

Page 53: ...PART 3 Index Index on page 37 35 Copyright 2010 Juniper Networks Inc...

Page 54: ...Copyright 2010 Juniper Networks Inc 36 LN1000 V Mobile Secure Router Hardware Guide...

Page 55: ...s notice icons xiv text and syntax xiv curly braces in configuration statements xv customer support xvi contacting JTAC xvi D documentation comments on xv E Ethernet ports rear transition module 23 ro...

Page 56: ...lso Rear transition module S safety requirements 15 SFP installation instructions 30 removal instructions 32 specifications router 17 support technical See technical support switch settings rear trans...

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