11
TROUBLESHOOTING
Overheat protection system:
This juicer contains a PTC overheat
protection system. When the appliance is being operated for too long
or with too much load, the PTC protector will shut down the power of
the appliance to protect the unit. If the power shuts down, unplug for 15
minutes and plug back in for normal operation.
problem
Possible cause
Solution
Juice
extractor is
turned on but
will not run
Safety lock may not
be closed securely
Turn the juicer off and
unplug. Make sure
everything is properly
attached and parts are
clean and free of food
remnants.
Juicer makes
loud noises
and begins to
vibrate.
Soft foods may have
clogged the filter
Turn the juicer off and
unplug. Remove the filter
and clean it with a brush to
remove all food particles
Motor seems
to stall.
Juicing may be too
vigorous and/or pulp
has built up under
the cover.
Turn the juicer off and
unplug. Remove the filter
and clean with a brush to
remove food particles.
Clean the lid and continue
to juice.
Pulp is too
wet and
not enough
juice is being
extracted.
May be pushing
foods too quickly
through the chute.
Use the pusher as a guide;
do not use pressure. Turn
the juicer off and unplug.
Clean the filter and soak
in a solution of hot water
and lemon juice to remove
any excess fiber from the
strainer. You may also wash
in the dishwasher top rack
only.
Juice leaks
between the
pitcher and
the lid
Juice pitcher may
not be properly
placed.
Juicing action may
be too fast.
Make sure the juice pitcher
is flush with the appliance.
Slow down the juicing
action.