JRC J-NAV 500, Instruction Manual

Page: 68 / 85

GPS Navigator J-NAV500
67
6. After-sales Service
When asking for service
When you think the navigator is not operating normally, consult your dealer, our agent, branch, sales
department or subsidiary for advice.
Repair during warranty period
Should a malfunction occur when the navigator has been operated according to descriptions and
instructions in the instruction manual, it will be repaired free of charge. However, breakdowns
resulting from abuse, negligence, natural disaster, fire or other unforeseeable incident will be
charged.
Repair after warranty period
Repairs that restore normal operation made after the warranty period have to be paid in full by the
client.
Product data that should be provided when you ask for service
Name of product, model and serial number
Description of malfunction (as detailed as possible)
Company address or name of organization, address and telephone number
Checks and inspection
Product performance gradually declines with long use resulting in inaccurate measurements, although
the rate of this decline varies with frequency of use. To prevent this, periodic maintenance is required
in addition to regular inspections. For information on maintenance, contact your dealer. Note that
maintenance is charged for.
Inquiries should be directed to JRC. Addresses and telephone numbers are listed on the back cover of
this manual.