14
15
bASIC TROUblESHOOTING
pROblEm
: The console does not light up.
SOlUTION
: Verify the following:
• The outlet the machine is plugged into is functional. double check that the breaker has not tripped.
• The correct power cord is being used. only use the power cord provided.
• The power cord is not pinched or damaged and is properly plugged into the outlet and the machine.
• unplug power cord, remove the console and check that all connections to the console are secure and not damaged or pinched.
pROblEm
: The console lights up but the workout feedbacks do not count.
SOlUTION
: Verify the following:
• unplug power cord, remove the console and check that all connections to the console are secure and not damaged or pinched.
• if doing the above does not fix the problem, the speed sensor and/or magnet may have become dislodged or damaged.
pROblEm
: The resistance levels seem to be incorrect, seeming too hard or too easy.
SOlUTION
: Verify the following:
• The correct power cord is being used. only use the power cord provided.
• Reset the console and allow the resistance to reset to the default position. Restart and retry the resistance levels.
pROblEm
: The exercise bike makes a squeaking or chirping noise.
SOlUTION
: Verify the following:
• The exercise bike is on a level surface.
• loosen all bolts attached during the assembly process, grease the threads, and tighten again.
COmmON pROdUCT QUESTIONS
ARE THE SOUNdS my ExERCISE bIkE mAkES NORmAl?
our exercise bikes are some of the quietest available because they use belt drives and friction free magnetic resistance. we
use the highest grade bearings and belts to minimize noise. However, because the resistance system itself is so quiet, you will
occasionally hear other slight mechanical noises. unlike older, louder technologies, there are no fans, friction belts, or alternator
noises to mask these sounds on our exercise bikes. These mechanical noises, which may or may not be intermittent, are normal
and are caused by the transfer of significant amounts of energy to a rapidly spinning flywheel. all bearings, belts and other
rotating parts will generate some noise which will transmit through the casing and frame. it is also normal for these sounds to
change slightly during a workout and over time because of thermal expansion of the parts.
WHy IS THE ExERCISE bIkE I HAd dElIVEREd lOUdER THAN THE ONE AT THE STORE?
all fitness products seem quieter in a large store showroom because there is generally more background noise than in your
home. also, there will be less reverberation on a carpeted concrete floor than on a wood overlay floor. sometimes a heavy
rubber mat will help reduce reverberation through the floor. if a fitness product is placed close to a wall, there will be more
reflected noise.
HOW lONG WIll THE dRIVE bElT lAST?
The computer modeling we have done indicated virtually thousands of maintenance free hours. You should not have to replace
the belt as long as you have the exercise bike.
CAN I mOVE THE ExERCISE bIkE EASIly ONCE IT IS ASSEmblEd?
Your exercise bike has a pair of transport wheels built into the front stabilizer tube. Please follow the moVing THe exeRcise
bike section to transport your exercise bike. it is important that you place your exercise bike in a comfortable and inviting room.
Your exercise bike is designed to use minimal floor space. many people will place their exercise bikes facing the TV or a picture
window. if at all possible, avoid putting your exercise bike in an unfinished basement. To make exercise a desirable daily activity
for you, the exercise bike should be in a comfortable setting.
