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P5417053-rev.1

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may cause falling or injury.

About Wireless Controller

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1. Never use new and used batteries together.
2. Never use the different types of batteries (for example manganese battery and alkaline 

battery) together.

3. When the wireless controller is not used over a prolonged period of time (more than 2 or 3 months), 

remove the batteries from the wireless controller.

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Repair / Relocation

Others

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result in damage to internal components with severe or fatal electrical shock.

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contractor. Serious or fatal injury can occur.

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Summary of Contents for TIWM006B21S

Page 1: ...EM HEAT PUMP AIR CONDITIONERS Type Model Wall Mount TIWM006B21S TIWM008B21S TIWM012B21S TIWM015B21S TIWM018B21S TIWM024B21S TIWM030B21S IMPORTANT READ AND UNDERSTAND THIS MANUAL BEFORE USING THIS HEAT PUMP AIR CONDITIONER KEEP THIS MANUAL FOR FUTURE REFERENCE ...

Page 2: ......

Page 3: ...nt of Johnson Controls Inc Ɣ This heat pump air conditioning unit is operated and serviced in the United States of America and comes with a full complement of the appropriate Safety Danger Caution and Warnings Ɣ If you have questions please contact your distributor or contractor Ɣ This manual provides common descriptions basic and advanced information to maintain and service this heat pump air con...

Page 4: ... 5 Operation 15 5 1 6 Louver Swing Direction 16 XWRPDWLF HDWLQJ RROLQJ 2SHUDWLRQ 18 5 1 8 Setback Operation 18 5 2 Wireless Controller CIR01 19 2SHUDWLRQ 0RGH RROLQJ HDWLQJ U DQG DQ 2SHUDWLRQ 19 7HPSHUDWXUH DQ 6SHHG DQG LU ORZ LUHFWLRQ 6HWWLQJ 21 XWRPDWLF RROLQJ HDWLQJ 0RGH 22 5 2 4 Timer Setting 24 5 2 5 Louver Swing Direction 25 5 2 6 Emergency Operation 27 5 2 7 Other Indications 28 5 2 8 Ident...

Page 5: ... LQJ 8VH FDUH LQ KDQGOLQJ rigging and setting of bulky equipment Ɣ When transporting be careful when picking up moving and mounting these units Although the unit may be packed using plastic straps do not use them for transporting the unit from one location to another Do not stand on or put any material on the unit Get a partner to help and bend with your knees when lifting to UHGXFH VWUDLQ RQ RXU ...

Page 6: ... open pressurized system parts Ɣ Johnson Controls will not assume any liability for injuries or damage caused by not following steps outlined or GHVFULEHG LQ WKLV PDQXDO 8QDXWKRUL HG PRGL FDWLRQV WR RKQVRQ RQWUROV SURGXFWV DUH SURKLELWHG DV WKH ƕ May create hazards which could result in death serious injury equipment damage or property damage ƕ Will void product warranties ƕ 0D LQYDOLGDWH SURGXFW ...

Page 7: ...Q SRZHU VRXUFH LI WKH URXQG DXOW LUFXLW QWHUUXSWHU DFWLYDWHV IUHTXHQWO RQWDFW RXU GLVWULEXWRU RU FRQWUDFWRU LPPHGLDWHO DLOXUH WR DFW DFFRUGLQJO FDQ UHVXOW LQ VHULRXV LQMXU and damage to the unit Ɣ I RX VPHOO DQ WKLQJ EXUQLQJ VKXW GRZQ WKH XQLW DQG WXUQ 2 WKH SRZHU DW WKH PDLQ SRZHU VRXUFH RQWDFW WKH UH GHSDUWPHQW DQG RXU LQVWDOOHU RU HOHFWULFDO FRQWUDFWRU Ɣ 0DNH VXUH WKDW D WHVW IRU OHDNDJH RI UHI...

Page 8: ...HUIRUPLQJ PDLQWHQDQFH ZRUN DLOXUH WR GR VR FDQ result in damage to internal components with severe or fatal electrical shock Ɣ QVXODWH DOO HOHFWULFDO FRPSRQHQWV DQG FRQQHFWLRQV IURP H SRVXUH WR PRLVWXUH DLOXUH WR GR VR FDQ UHVXOW LQ DQ HOHFWULFDO VKRUW UH Ɣ R QRW WDPSHU ZLWK RU DWWHPSW WR UHSDLU HOHFWULFDO ZLULQJ RU FRQQHFWLRQV DOO RXU LQVWDOOHU RU HOHFWULFDO contractor Serious or fatal injury can...

Page 9: ... W PD FDXVH FRQGHQVDWLRQ RI WKH LQGRRU XQLW 9HQWLODWH D URRP VXI FLHQWO Ɣ Attach a curtain or a blind to a window ORFNLQJ GLUHFW VXQOLJKW LQWR D URRP ZLOO LQFUHDVH HI FLHQF Ɣ Do not use heat equipment during the cooling operation as much as possible 7KH FRROLQJ HI FLHQF ZLOO EH GHFUHDVHG W PD FDXVH FRQGHQVDWLRQ DQG GHZ GURS Ɣ Use a circulator if warm air stays around the ceiling Comfort will be in...

Page 10: ...KH WDEOH I WKH KHDWLQJ LV QRW VXI FLHQW FKDQJH WKH DLUÀRZ GLUHFWLRQ Refer to Sections 5 1 6 and 5 2 5 for details LUÀRZ 9ROXPH 7KH QRUPDO VHWWLQJ LV 0 I WKH DLUÀRZ YROXPH LV VHW DV RU WKH DLUÀRZ ZLOO EH VSUHDG wider than MED COOLING HEATING NOTE About Multi Split System When the number of indoor unit or the operating mode is changed the air outlet temperature may be changed and the indoor temperat...

Page 11: ... attached inside Wired Controller or Wireless Controller Option Location of Indoor Unit Model Indication Ɣ It is indicated on the unit nameplate attached at bottom left 4 1 Wall Mount Type 4 1 1 TIWM006B21S TIWM008B21S and TIWM012B21S Receiver and Indicator Air Inlet Electrical Hazard Located on electrical box cover Front Cover Panel WARNING Label Safety Label Ɣ Attached to the part indicated by W...

Page 12: ...attached inside Air Inlet Electrical Hazard Located on electrical box cover Front Cover Panel WARNING Label Safety Label Ɣ Attached to the part indicated by Wired Controller or Wireless Controller Option WARNING Label Location of Indoor Unit Model Indication Ɣ It is indicated on the unit nameplate attached at bottom left Indicator TIMER FILTER DEF RUN ...

Page 13: ...s with a single wireless controller or utilize wired and wireless controllers together Contact your distributor or contractor for details Ɣ 7KH 581 LQGLFDWRU RI WKLV LQGRRU XQLW LV DFWLYDWHG HYHQ ZKHQ WKH ZLUHG FRQWUROOHU LV XVHG 7KH LQGLFDWLRQ IRU timer settings is indicated on the wired controller only Ɣ 7R XWLOL H WKH ZLUHG DQG ZLUHOHVV FRQWUROOHU WRJHWKHU DQ RSWLRQDO UHFHLYHU NLW LV UHTXLUHG ...

Page 14: ...tch Run Indicator Illuminates while the unit is operating and it ÀDVKHV GXULQJ DEQRUPDO conditions Operation Mode Indicator HEAT and AUTO are indicated only for the heat pump type models Operation Guide Indicator Central Control is indicated while the controller operation is prohibited Operation Part ECO Switch Back Help Switch To return to the previous screen Menu Switch To display Menu Swing Lou...

Page 15: ...ted by pressing this switch Off Switch Operation of the unit can be stopped by pressing this switch Mode Selection Switch By repeatedly pressing the mode switch the unit cycles through the different operating modes in the order of FAN COOL HEAT AUTO Depending on the setting for selecting the function it is possible to set the ON OFF for AUTO HEAT and DRY display Louver Angle Switch The airflow ang...

Page 16: ...p ECO On Off A C MODE SPEED TEMP COOL LOUV Adj Meeting Room LOUV FLTR Motion Sensor ON Avoid Item Selection By pressing or the icon will move between MODE SPEED LOUV and TEMP OK Menu Back Help Change of Settings With MODE SPEED LOUV or TEMP selected press or The setting will be changed OK Menu Back Help ...

Page 17: ...I RX UHTXLUH GHKXPLGLILFDWLRQ DQG WKH FRQWURO RI KXPLGLW choose specialized equipments Ɣ Q FDVH ZKHUH WKH LQGLYLGXDO VHWWLQJ LV RSHUDWLQJ GHFUHDVLQJ RI WKH KXPLGLW GXULQJ GU RSHUDWLRQ PLJKW EH unavailable Before Operation Turn ON the power supply Turn ON the main power approximately 12 hours before operation in order to preheat the compressor R QRW WXUQ 2 WKH PDLQ SRZHU RI WKH indoor unit during h...

Page 18: ...FRROLQJ ORZHU OLPLW DQG KHDWLQJ XSSHU OLPLW LQ WKH XQFWLRQ 6HOHFWLRQ PRGH RI WKH ZLUHG FRQWUROOHU V 7HVW 5XQ 0HQX Ɣ Contact your distributor or contractor for details on optional functions Automatic Reset of Setting Temperature Cooling Lower Limit for Setting Temperature and Heating Upper Limit for Setting Temperature 1 Press or and select SPEED OK Menu Back Help 2 By pressing or the fan speed is ...

Page 19: ...PSHUDWXUH VHWSRLQW DQG DLUÀRZ VHWWLQJV DUH UHWDLQHG DIWHU WKH LQGRRU XQLW LV WXUQHG 2 DW WKH FRQWUROOHU Q D FDVH ZKHUH WKH VHWWLQJ FKDQJH LV required refer to Sections 5 1 2 to 5 1 4 Operation Stop Press 2Q 2II DJDLQ 7KH 581 LQGLFDWRU LV WXUQHG 2 DQG WKH operation will stop OK On Off Ɣ The indoor unit fan may continue to operate for up to two minutes following the heating cycle to dissipate residu...

Page 20: ...48o Approx 55o Recommended Angle HEAT Approx 25o Approx 30o Approx 35o Approx 40o Approx 45o Approx 50o Approx 55o Angle Range Angle Range Auto Swing Range Auto Swing Range Auto Swing Range Louver Angle Approx 15o Approx 23o Approx 30o Approx 38o Approx 45o Recommended Angle Recommended Angle Angle Range Auto Swing Step 1 2 3 4 5 6 7 LCD Indication Louver Angle Louver Angle COOL and DRY FAN Approx...

Page 21: ...onditions to prevent condensation buildup Louver angle changes are not shown on the LCD of wired controller Ɣ RXYHU QJOH GXULQJ HDWLQJ 2SHUDWLRQ The louver angle self adjust for heating conditions Do not attempt to move the louver by hand as this will damage the automatic louver setting function When the heating operation starts When the defrost operation starts The louver angle LV HG WR 15o When ...

Page 22: ...res to be changed contact your distributor or contractor for details NOTE In case of Celsius Indication NOTE Q FDVH RI DKUHQKHLW QGLFDWLRQ 5 1 8 Setback Operation If the setback operation is enabled and the card key is removed the louver starts to open in approximately 5 seconds the setpoint is adjusted for setback and the fan operates at Low speed During this time Setback is displayed on the LCD ...

Page 23: ...air ÀRZ DQJOH ZLOO EH WXUQHG 2 DIWHU 10 seconds without pressing the switches Ɣ 5HIHU WR 6HFWLRQ XWRPDWLF RROLQJ HDWLQJ 0RGH IRU DXWRPDWLF FRROLQJ heating operation mode KHQ 95 V VWHP LV XVHG ZLWK ZLUHOHVV FRQWUROOHUV IROORZ WKH SURFHGXUH DV VKRZQ EHORZ 5 2 Wireless Controller CIR01 2SHUDWLRQ 0RGH RROLQJ HDWLQJ U DQG DQ 2SHUDWLRQ The indoor unit emits a beeping sound when the wireless controller i...

Page 24: ... DQG DLUÀRZ VHWWLQJV ZLOO EH UHWDLQHG DIWHU WKH LQGRRU XQLW LV WXUQHG 2 DW WKH FRQWUROOHU Q D FDVH ZKHUH the setting change is required refer to Section 5 2 2 Stop Point the transmitter towards the receiver and press Off switch The RUN indicator orange on indoor unit is turned 2 DQG WKH EHHS VRXQG LV KHDUG The indications RI VHWWLQJ WHPSHUDWXUH IDQ VSHHG DQG DLUÀRZ DQJOH DUH WXUQHG 2 The operation...

Page 25: ...he receiver and press DQ switch to set the fan speed By repeatedly pressing the switch the setting will change sequentially as shown below MED should be normally used The fan speed is set to HIGH in the cooling operation Ɣ The fan speed can be set for each operating mode except Dry mode which forces fan operation at LOW speed only Air Flow Direction Point the transmitter towards the receiver and p...

Page 26: ...RPDWLF FRROLQJ KHDWLQJ RSHUDWLRQ LV VHW E WKH IXQFWLRQ VHOHFWLRQ RQWDFW RXU GLVWULEXWRU and contractor for details XWRPDWLF RROLQJ HDWLQJ 0RGH LV IRU 95 V VWHP RQO DQG LV QRW DYDLODEOH IRU RWKHU V VWHPV OVR note that there is quite temperature difference between cooling and heating operation when using this function Before Operation Turn ON the power supply Apply power to unit s for approximately ...

Page 27: ...VSHHG DQG DLUÀRZ GLUHFWLRQ UHIHU WR 6HFWLRQ 7HPSHUDWXUH DQ 6SHHG DQG LUÀRZ LUHFWLRQ 6HWWLQJ Stop Point the transmitter towards the receiver and press Off switch The RUN indicator orange on the indoor unit LV WXUQHG 2 DQG WKH EHHS VRXQG LV KHDUG The LQGLFDWLRQV RI VHWWLQJ WHPSHUDWXUH IDQ VSHHG DQG DLUÀRZ DQJOH DUH WXUQHG 2 The operation is stopped The indications of setting temperature fan speed an...

Page 28: ...r Setting 1 Press On Timer or Off Timer switch By repeatedly pressing On Timer or Off Timer the indication of setting time is changed When the transmitting indicator ÀDVKHV WKH TIMER indicator green indoor units is turned ON and a beeping sound is heard Timer setup is complete Timer setup functions can be set at half hour intervals up to 10 hours and at one hour intervals up to 23 hours after 10 h...

Page 29: ... NOTE Ɣ KHQ WKH ZLUHOHVV FRQWUROOHUV DUH SUHVVHG WKH transmitting indicator ÀDVKHV RQ WKH of wireless controller and a beeping sound is heard from the indoor unit Ex Heating Mode The louver angle is set to 1 step at HIGH in the cooling mode LCD Indication Louver Angle Louver Angle COOL and DRY FAN Approx 15o Approx 22o Approx 28o Approx 35o Approx 42o Approx 48o Approx 55o Recommended Angle HEAT A...

Page 30: ...itions to prevent condensation buildup Louver angle changes are not shown on the LCD of wireless controller Ɣ RXYHU QJOH GXULQJ HDWLQJ 2SHUDWLRQ The louver angle self adjust for the heating conditions Do not attempt to move the louver by hand as this will damage the automatic louver setting function When the heating operation starts When the defrost operation starts The louver angle LV HG WR o 15o...

Page 31: ...on the unit is used TIWM006B21S TIWM012B21S Press the emergency operation switch TIWM015B21S TIWM030B21S Press the emergency operation switch with a non metallic tool etc The emergency operation is stopped when the emergency operation switch is pressed again NOTE Do not use metallic pins paper clips or pens to activate the emergency operation switch A failure could occur TIMER FILTER DEF RUN EMERG...

Page 32: ...QG 21 VHFRQG 2 ZKHQ a fault is generated or a safety device activates during TEST RUN or normal operation The type of an alarm code is determined E KRZ PDQ WLPHV LQ VHTXHQFH LW ÀDVKHV Example FILTER DEF yellow lamp Alarm 3 5 TIMER green lamp TIMER flashes 3 times 0 5 second ON 0 5 second OFF FILTER DEF flashes 5 times 0 5 second ON 0 5 second OFF These indications are repeated until the alarm is r...

Page 33: ...nit settings Depending on the type of receiver kit or the indoor unit only settings A and B are available and not C or D In that case set the wireless controller as A or B Ɣ 3URFHGXUH IRU WKLV IXQFWLRQ 1 Press both On Timer and Reset switches for 3 seconds 2 The current value set for this function will be displayed A B C or D 3 Press to change the setting in ascending order A B C D Press to change...

Page 34: ...ectronic interference in the room Maintain a minimum of 3 3ft 1m distance between the LQGRRU XQLW DQG OLJKW WXUHV Ɣ HIRUH LQVWDOODWLRQ RI WKH LQGRRU XQLW HQVXUH WKDW WKH receiver can correctly receive commands from the wireless controller Ɣ DQGOH WKH ZLUHOHVV FRQWUROOHU ZLWK FDUH W LV IUDJLOH and susceptible to damage by moisture Direct Line 16 4ft 5m The figure shows for TIWM015B21S to 030B21S In...

Page 35: ...d frost formation on the indoor heat exchanger Self Cleaning of Expansion Valve The expansion valve self cleaning when the cooling operation has VWRSSHG 7KH VRXQG RI ZKLFK WKH UHIULJHUDQW ÀRZV PD EH KHDUG IURP the indoor unit during the self cleaning This is not abnormal Condensate Prevention To prevent condensation the unit operates with its louver at a different DQJOH IURP WKH VSHFL HG VHWWLQJ I...

Page 36: ...G RU WKH DLU OWHU LV DWWDFKHG UHPRYHG KROG WKHP UPO I QRW LW may cause falling or injury OK Menu Back Help ECO On Off A C MODE SPEED TEMP COOL LOUV Adj Meeting Room LOUV FLTR Motion Sensor ON Avoid Ɣ 7XUQ 2 WKH SRZHU VRXUFH EHIRUH WKH PDLQWHQDQFH ZRUN I WKH SRZHU VRXUFH LV QRW WXUQHG 2 WKH UHVXOW PD EH DQ HOHFWULF VKRFN RU UH Ɣ 3HUIRUP WKH PDLQWHQDQFH ZRUN ZLWK D VWDEOH IRRWKROG RU IRXQGDWLRQ 7KLV...

Page 37: ...H IURP WKH PHQX and press OK 7KH FRQ UPDWLRQ VFUHHQ ZLOO EH GLVSOD HG x Select Yes by pressing or and press OK 7KH 75 LQGLFDWLRQ ZLOO EH WXUQHG 2 DQG the screen will return to the normal mode NOTE I WKH GHIDXOW WLPH SHULRG IRU OWHU FOHDQLQJ KDV QRW been set the indication appears and Setting Disabled will be displayed CIW01 CIR01 Point the transmitter toward the receiver and press Reset VZLWFK 7KH...

Page 38: ... shaft is expanded outward and shafts are removed from the front panel pull WKH ÀDW SDQHO IRUZDUG ZKLOH WKH ULJKW DUP VKDIW LV expanded outward 5HPRYLQJ ODW 3DQHO ROG ERWK VLGHV RI ÀDW SDQHO DQG RSHQ LW IXOO After the right arm shaft is pushed inward and shafts are removed from the front panel pull WKH ÀDW SDQHO IRUZDUG ZKLOH WKH ULJKW DUP VKDIW LV slightly pushed inward WWDFKLQJ ODW 3DQHO Insert ...

Page 39: ... 3 seconds The indication will appear Refer to Section 5 2 8 for details 7 2 Maintenance Prior to and After Use x Remove any obstacles around the air inlet grilles and the air outlet of the indoor unit and outdoor unit x KHFN WKDW WKH DLU OWHU LV QRW FORJJHG ZLWK GXVW DQG GLUW 7 3 Replacing Batteries CIR01 Under the normal use battery life should be about 1 year in the case of alkaline batteries R...

Page 40: ...Q OWUDWHG WKH LQVLGH RI WKH LQGRRU XQLW Ventilate the unit well in the fan mode and clean the DLU OWHU WKH DLU RXWOHW DQG WKH DLU LQOHW JULOOH Sound from Indoor Unit Grate is heard when starting or stopping the operation This is the sound made when the components are rubbing against each other due to the extension and contraction of the resin parts caused by the temperature change 6RXQG RI ZDWHU À...

Page 41: ...YHQWLQJ WKH DLU ÀRZ QHDU the air inlet and outlet of the outdoor unit 5HPRYH WKH REVWDFOHV SUHYHQWLQJ WKH DLU ÀRZ Check that the outlet air is not short circuited to the air inlet QVXI FLHQW RROLQJ RU Heating Check that the operation mode is correct If the fan mode is selected switch the operation mode to cooling or heating Check that the set temperature is correct If not change the set temperatur...

Page 42: ... FRQQHFWHG WR RQH FRQWUROOHU the above abnormality informations for each indoor unit is displayed individually Check the details on the LCD and contact your distributor Refer to Section 8 4 the alarm code table Contact your distributor and advise the indication detail on the wired controller Provide the following information when contacting your distributor 1 Unit Model 2 Explain the Trouble or Pr...

Page 43: ...on of Low Pressure Increase Protection Device 11 Sensor on Indoor Unit QOHW LU 7KHUPLVWRU DLOXUH 46 Activation of High Pressure Increase Protection Device 12 2XWOHW LU 7KHUPLVWRU DLOXUH 47 Activation of High Pressure Decrease Protection Device 13 UHH H 3URWHFWLRQ 7KHUPLVWRU DLOXUH 48 Activation of Overcurrent Protection Device 14 DV 3LSLQJ 7KHUPLVWRU DLOXUH 51 Inverter Problem with Inverter Curren...

Page 44: ... 2017 Johnson Controls Inc P5417053 rev 1 Code No LIT 12012617 Revised April 2018 ...

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