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English
Hoyer
®
HPL500
9. Warranty
The HPL500 lifts are guaranteed for a period of two years from the date of delivery against
defects in materials and workmanship under normal use and service. This warranty includes all
mechanical and electrical components.
Structural components on lifts are covered under warranty for a period of five (5) years from
the date of delivery.
Damage caused by use in unsuitable environmental conditions or failure to maintain the
product in accordance with user and service instructions is not covered. Any alteration,
modification or repair unless performed by or authorized in writing by Joerns Healthcare will
void this warranty.
Parts:
HoyerPro lifts contain various parts that wear from normal use. These parts, such as DC
batteries and casters are not covered under the two-year warranty but are covered for 90
days after date of delivery.
Joerns Healthcare’s obligation under this warranty is limited to supplying replacement parts,
servicing or replacing, at its option, any product which is found by Joerns Healthcare to be
defective.
Warranty replacement parts are covered by the terms of this warranty until the product’s
original warranty period expires.
When requested by Joerns Healthcare, parts must be returned for inspection at the
customer’s expense. Credit will be issued only after inspection.
Service:
Most service requests handled by the facility Maintenance Department with assistance from
the Joerns Healthcare Product Service Department.
Most parts requested can be shipped next day air at the customer’s expense.
Should a technician be required, one will be provided by Joerns Healthcare, at our
discretion. Only the Joerns Healthcare Product Service Department can dispatch authorized
technicians.
This warranty is extended to the original purchaser of the equipment.
