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HOW TO OBTAIN WARRANTY SERVICE
If any component of the Fountain proves to be defective during the warranty period
applicable to such component, contact our Customer Service Department to make
arrangements for warranty service and for the location of the nearest certified JM Posner
repair service provider. Please be prepared to provide (1) your name, address, and
telephone number (2) Proof of Purchase (3) a description of the defect believed by you
to be covered by this Limited Warranty (4) JM Posner Fountain model and serial number.
To reach a Customer Service Centre, please call:
0044 (0) 1923 220805 (UK) or E-mail [email protected].
After you have contacted our offices and discussed the nature of the claimed warranty
defect JM Posner may require you to return the Fountain to a specified authorized service
centre for inspection and Warranty Service, or may authorize you in writing to obtain
service from an authorized technician in your area. JM Posner or its designated service
centre, in its sole discretion, will determine after inspection, if the defect developed under
normal and proper use and the availability of coverage under this warranty. Provided
the defective component(s) are catered we reserve the right to use reconditioned or
refurbished serviceable used parts which meet JM Posner’s’ quality standards for warranty
repair, replacement, or adjustment of the defective components shall be JM Posner’s sole
obligation and the customer’s sole remedy hereunder. The Warranty Service provided
will restore the Fountain to normal operating condition and JM Posner has no liability to
update any Fountain presented for Warranty Service with any internal or external design
or modification which JM Posner had made to its Fountains after the date you purchased
the Fountain covered by this warranty. You are responsible and shall pay for all shipping
costs required to obtain Warranty Service. You are responsible for ensuring that the
Fountain is packaged and shipped in such a way that it arrives to JM Posner or the service
centre undamaged. You are responsible for any damage incurred in shipping. We strongly
recommend packing your Fountain in your original box with packing material.
This warranty is complete and exclusive statement of warranty which JM Posner
Ltd agrees to provide with respect to the Fountain and it shall supersede all prior
and contemporaneous oral or written agreements, understandings, proposals and
communications pertaining to the subject matter hereof. Representations and warranties
made by any person, including dealers or distributors, which are inconsistent or in conflict
with the terms of this warranty, shall not be binding upon JM Posner unless in writing and
approved by an expressly authorized officer of JM Posner.
