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14

HELPFUL TIPS

1.  Always provide each guest with a plate and skewers. (Guests should use a separate 

skewer for each food item). Wooden and plastic forked skewers may be ordered 
online at www.jmposner.co.uk It is also a good idea to have a generous supply of 
napkins available.

2.  Guests should never “double dip”, placing a food item that has been bitten back into 

the fondue flow. Food item should only be dipped in the fondue once.

3.  Cut all dipping items into bite-size pieces so they can easily be placed on the skewers.
4.  Never allow water to come into contact with chocolate as it can thicken and ruin the 

chocolate. This includes water-based flavourings and food colourings. Use oil based 
products instead.

5.  Keep chocolate in a cool, dry place. Do not freeze or refrigerate it as moisture may 

adversely affect the chocolate.

6.  Always reduce the temperature setting from the melting temperature to the operating 

temperature once the chocolate is completely melted in the basin. Failure to do so 
may cause the chocolate to burn.

7.  Do no add more than the maximum amount of fondue chocolate to the fountain 

basin. If too much is added, it will overflow the basin when the fountain is turned off.

8.  Air is often trapped, in the centre column and at the bottom of the Top Hat when the 

fountain is initially turned on. This can cause uneven chocolate flow. To correct this, 
simply turn the fountain off, wait 15-30 seconds to allow the air to escape, and turn it 
again. Repeat until flow improves. If air pockets are present at the base of the crown, 
take a rubber spatula and scrape around the area to release the air.

9.  If you are not using JM Posner Fountain Chocolate, you will likely need to thin your 

chocolate according to the directions under “CHOCOLATE PREPARATION”. Cocoa 
butter may also be used.

Summary of Contents for SQ1

Page 1: ...CHOCOLATE FOUNTAIN USER GUIDE This manual covers the use of the following commercial fountain models SQ1 SQ2 SQ3 ...

Page 2: ...gnated repair facility for examination and repair as specified in the Warranty section of this manual 9 Always unplug the fountain from the electrical outlet when it is not in use especially before putting on or taking off parts and before cleaning 10 Do not allow the electrical cord to come into contact with hot surfaces An extension cord may be used if necessary Care should be taken to position ...

Page 3: ...me you clean the fountain and remove the bowl try turning the spindle by hand This should move freely if it does not then machine needs to be serviced Once the bowl has been removed check the underside and also in the motor compartment for any signs of leaking chocolate this can resemble thick black grease If there is any evidence of this stop using the machine immediately and book a service For t...

Page 4: ...rade and switches the motor on and off as required The Heater on the SQ1 is preset and you cannot change the temperature There are 3 LED indicators The Heater light comes on when you switch on the fountain and it will stay on until the temperature reaches 55 degrees and it will go off as the control panel cuts off the heater and it will comes on again when the temperature reaches 45 Degrees This c...

Page 5: ...5 1 3 4 6 5 8 11 13 7 2d 2c 2b 2a 9 10 ...

Page 6: ...ft in the middle of basin Fig 2 STEP 3 Place the center column onto the centre housing in the middle of the fountain base Fig 3 Ensure that the slot on the column base lines up with the locating pin on the inside of the housing STEP 4 Place the Tiers on the center column Large one first and the small dish last Fig 4 STEP 5 Place the top hat on top of the center column making sure that the auger pi...

Page 7: ...If leveling is needed raise or lower a particular side of the fountain by adjusting the feet STEP 3 Place auger on top of the square center shaft in the middle of basin Fig 6 STEP 4 Place the center column onto the centre housing in the middle of the fountain base Fig 7 Ensure that the slot on the column base lines up with the locating pin on the inside of the housing STEP 5 Place the Tiers on the...

Page 8: ...se Fig 7 Ensure that the slot on the column base lines up with the locating pin on the inside of the housing STEP 5 Place the large tier on the center column Fig 9 STEP 6 Place the auger extension on top of the auger by inserting the male part in to the female part and turning it till the pin drops in the slot Fig 10 Step 7 Place the center column extension onto top of the center column and turn i...

Page 9: ...n add 1kg of chocolate at a time stirring occasionally until completely melted To add chocolate to the fountain during use either pre melt the chocolate or pour 1 cup of chips at a time directly in to the basin Allow chips to melt before adding more Important Note Do not overfill the fountain see fountain capacities below STEP 3 Once the chocolate is completely melted lower the heat by pressing th...

Page 10: ...the or push buttons cause the temperature to be increased or decreased respectively by 1 C at a time but if either push button is held for longer than two seconds the temperature is raised or lowered continuously at a rate of 3 C per second for as long as the push button is held If the temperature reaches 99 C further use of the push button cannot alter the temperature further nor if the temperatu...

Page 11: ... the chocolate directly in the fountain basin in a bain marie or in microwave according to the instructions on the bags WHEN MICROWAVING CHOCOLATE ALWAYS USE HALF POWER TO PREVENT BURNING When melting chocolate directly in the fountain basin refer to the table below for timings Add chocolate 1kg at a time to expedite the melting process Stir chocolate occasionally scraping it from the basin with a...

Page 12: ...en keys provided 3 Remove the old housing and place back in the box the new housing was sent in and return to JM Posner LTD 4 Clean the basin thoroughly remove any Grease or chocolate 5 Take the new Housing and Match the hole A on the housing to the A marking on the Basin 6 Hand tighten all 3 bolts first 7 With the Allen key turn clockwise until tight ...

Page 13: ...in place over the centre spindle Place the crown on the top of the centre column 2 Press the On switch to START The auger will turn and carry the chocolate up through the centre column causing it to flow over the top hat and cups and back into the basin As the centre column fills with chocolate there may be a brief knocking noise from the auger spinning against the centre column ADDING ADDITIONAL ...

Page 14: ...adversely affect the chocolate 6 Always reduce the temperature setting from the melting temperature to the operating temperature once the chocolate is completely melted in the basin Failure to do so may cause the chocolate to burn 7 Do no add more than the maximum amount of fondue chocolate to the fountain basin If too much is added it will overflow the basin when the fountain is turned off 8 Air ...

Page 15: ...you go so that it falls back into the Basin Place the centre column in the sink 3 Remove the auger scraping the excess chocolate off Place it directly in the sink 4 All removable fountain parts are dishwasher safe They may also be hand washed with warm soapy water and a large sponge Use a degreasing agent when washing components in the sink Make sure the chocolate is broken up by warm soapy water ...

Page 16: ...he basin 6 Small food particles in the fondue Small pieces of food flowing in the fondue may cause gaps as the pieces flow over the cups Turn the motor off and try to remove the food with a spatula or strainer CHOCOLATE IS THICK AND LUMPY White and Milk chocolate are especially susceptible to overheating When over heated chocolate thickens and becomes lumpy To correct this stir small amounts of ve...

Page 17: ...ainst the centre column momentarily until the chocolate has coated the inside centre column walls and auger Also check to see that the centre column is resting firmly in the basin collar 3 Chocolate is too thick If you are using JM Posner Fondue Chocolate make sure you are running it at the correct temperature If you are not using JM Posner chocolate you will need to thin with oil or cocoa butter ...

Page 18: ...be stored in a cool dry place Do not freeze or refrigerate chocolate as condensation may alter the chocolate s consistency Q How much chocolate does the fountain hold A Please see the RECOMMENDED CHOCOLATE AMOUNTS Q The chocolate is purchased in 2 5Kg or 10kg bags How may people will that serve A 10 Kg of chocolate will serve around 200 people Buy adding one extra bag of 2 5Kg chocolate you can se...

Page 19: ...ach guest by dipping the requested food item into the flowing chocolate and then serving the item to the guest on a plate 4 A separate skewer is to be used with each food item 5 Food items should never be doubled dipped in the chocolate after coming into contact with a guest s hand or mouth 6 Guests should never touch the chocolate with their hands etc 7 Guests should never introduce anything into...

Page 20: ...iod of five years only if the Fountain is serviced within the United Kingdom Should a replacement component be needed before end of the initial five year period The Purchaser will be responsible for all shipping costs required to obtain Warranty Service This Warranty is void and of no force or effect if the Fountain purchased has been tampered with repaired disassembled changed altered or modified...

Page 21: ...s and implied warranties are limited in duration to the limited warranty period no warranties apply after that period Some countries do not allow limitations on the duration of an implied warranty so this limitation may not apply to you LIMITATION OF LIABILITY JM Posner s responsibility under this or other warranty implied or express is limited to the providing of replacement components for repair...

Page 22: ...hich meet JM Posner s quality standards for warranty repair replacement or adjustment of the defective components shall be JM Posner s sole obligation and the customer s sole remedy hereunder The Warranty Service provided will restore the Fountain to normal operating condition and JM Posner has no liability to update any Fountain presented for Warranty Service with any internal or external design ...

Page 23: ...out offering products that our Customers can make money from and their Customers can enjoy too From chocolate fountains to popcorn and waffle makers we stock them all so why not visit www jmposner co uk for more information or if you would like to get in touch please contact us at info jmposner co uk ...

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