Troubleshooting
Problem
Possible Cause
Possible Solution
Unit doesn’t
turn on
Faulty fuse
Remove fuse and check with continuity meter.
Replace if necessary.
Poor connection integrity
Check “Ground” and “+12VDC” connections for
pinched wires; ensure tight connections.
No or low sound
Mute is on
Press
to verify that Mute is not on.
Volume is turned down
Rotate
to adjust volume.
Amps not
turning on
Poor connection integrity
Check “Amp Turn-On” connections for pinched
wires; ensure tight connections.
No or poor
tuner reception
Poor connection integrity
Check antenna cable for pinched wires; ensure
tight connections.
USB connection
not working/
charging
Poor connection integrity
Check USB cable for pinched wires; ensure tight
connections.
SiriusXM
Check Antenna
A fault has been detected with
the SiriusXM antenna.
Ensure antenna cable is securely connected to the
SiriusXM Connect Vehicle Tuner.
Inspect the antenna cable for damage and kinks.
Replace the antenna if the cable is damaged.
SiriusXM products are available at your local audio
retailer or online at www.shop.siriusxm.com.
Check SXM Tuner
The radio is having difficulty
communicating with the SiriusXM
Connect Vehicle Tuner.
Verify the SiriusXM Connect Tuner cable is
securely connected to the radio.
No Signal
The SiriusXM Connect Tuner is
having difficulty receiving the
SiriusXM satellite signal.
Verify that your vehicle is outdoors with a clear
view of the sky. Verify that the SiriusXM antenna is
mounted securely to the outside of the vessel.
Remove obstructions above of next to the
SiriusXM antenna. Inspect antenna cable for
damage and kinks.
Consult the SiriusXM Connect Tuner installation
manual for more information on antenna
installation. Replace the antenna is the cable
is damaged. SiriusXM products are available at
your local audio retailer or online at www.shop.
siriusxm.com.
Subscription
Updated
The radio has detected a change
in your SiriusXM subscription
status. Press the BACK button to
clear the message.
Visit www.siriusxm.com or call 866-635-2349 in
the USA or 877-438-9677 in Canada if you have
questions about your subscription.
Channel Not
Available
The channel that you have requested
is not a valid SiriusXM channel or the
channel is no longer available. You may
also see this message briefly when first
connecting a new SiriusXM Connect
Tuner.
Visit www.siriusxm.com for more information
about the SiriusXM channel lineup.
Channel Not
Subscribed
The channel that you have requested is
not included in your SiriusXM subscrip-
tion package or the channel that you
were listening to is no longer included
in your SiriusXM subscription package.
Visit www.siriusxm.com or call 866-635-2349 in
the USA or 877-438-9677 in Canada if you have
questions about your subscription package or
would like to subscribe to this channel.
Channel Locked
The channel that you have
requested is Locked by the radio
Parental Control feature.
See page 10 for more information on the Parental
Control feature and how to access locked
channels.
Summary of Contents for MediaMaster 100s
Page 6: ...0 0 UHFHLYHU RQO 17...
