The Fine Print
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The Fine Print
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What are SAMSUNG’s obligations?
During the applicable warranty period, SAMSUNG
will repair or replace, at SAMSUNG’s sole option,
without charge to Purchaser, any defective component
part of Product. To obtain service under this Limited
Warranty, Purchaser must return Product to an
authorized phone service facility in an adequate
container for shipping, accompanied by Purchaser’s sales
receipt or comparable substitute proof of sale showing
the date of purchase, the serial number of Product and
the sellers’ name and address. To obtain assistance on
where to deliver the Product, call Samsung Customer
Care at 1-888-987-4357. Upon receipt, SAMSUNG
will promptly repair or replace the defective Product.
SAMSUNG may, at SAMSUNG’s sole option, use
rebuilt, reconditioned, or new parts or components
when repairing any Product or replace Product with a
rebuilt, reconditioned or new Product. Repaired/
replaced leather cases, pouches and holsters will be
warranted for a period of ninety (90) days. All other
repaired/replaced Product will be warranted for a period
equal to the remainder of the original Limited Warranty
on the original Product or for 90 days, whichever is
longer. All replaced parts, components, boards and
equipment shall become the property of SAMSUNG.
If SAMSUNG determines that any Product is not
covered by this Limited Warranty, Purchaser must pay
all parts, shipping, and labor charges for the repair or
return of such Product.
What is not covered?
is limited warranty is conditioned upon proper use of
Product by Purchaser. is Limited Warranty does not
cover: (a) defects or damage resulting from accident,
misuse, abuse, neglect, unusual physical, electrical or
electromechanical stress, or modification of any part of
Product, including antenna, or cosmetic damage; (b)
equipment that has the serial number removed or made
illegible; (c) any plastic surfaces or other externally
exposed parts that are scratched or damaged due to
normal use; (d) malfunctions resulting from the use of
Product in conjunction with accessories, products, or
ancillary/peripheral equipment not furnished or
approved by SAMSUNG; (e) defects or damage from
improper testing, operation, maintenance, installation,
or adjustment; (f ) installation, maintenance, and service
of Product, or (g) Product used or purchased outside
the United States or Canada.
is Limited Warranty covers batteries only if battery
capacity falls below 80% of rated capacity or the battery
leaks, and this Limited Warranty does not cover any
battery if (i) the battery has been charged by a battery
charger not specified or approved by SAMSUNG for
charging the battery, (ii) any of the seals on the battery
are broken or show evidence of tampering, or (iii) the
battery has been used in equipment other than the
SAMSUNG phone for which it is specified.
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