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Jitterbug Dial, User Manual

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Welcome to the Jitterbug

®

Family!

We are pleased to share with you the only cell phone
experience that is simple, helpful and affordable. Soon
you’ll see how easy it is to stay in touch with family and
friends by using your new Jitterbug.

Please read this guide carefully, it will help you
understand:

• e basics about getting started.
• How your Jitterbug works.
• When and how to use the Jitterbug operator.
• e important health and safety information about

your phone.

The entire Jitterbug experience has been created for
your comfort, convenience and ease of use. As we
constantly want to improve our service, we welcome
your feedback anytime. If we can help, please call – you
can even use your Jitterbug.

Best regards,

Your friends at Jitterbug

800201_HTG_031308.qxp:user guide  3/13/08  1:05 PM  Page 4

Summary of Contents for Dial

Page 1: ...en images simulated Copyright 2008 GreatCall Inc Jitterbug is a registered trademark and GreatCall is a trademark of Great Call Inc Samsung is a registered trademark of Samsung Electronics America Inc and its related entities 800201_HTG_031308 qxp user guide 3 13 08 1 05 PM Page 2 ...

Page 2: ...stand e basics about getting started How your Jitterbug works When and how to use the Jitterbug operator e important health and safety information about your phone The entire Jitterbug experience has been created for your comfort convenience and ease of use As we constantly want to improve our service we welcome your feedback anytime If we can help please call you can even use your Jitterbug Best ...

Page 3: ...7 Getting more information 8 Contacting Customer Service 8 Jitterbug operator assistance 9 Section 2 Phone Features 11 Closed view of your phone front 12 Closed view of your phone back 14 Open view of your phone 16 Display screen 18 Start up features 19 Moving between features 20 Optional services 21 Adjusting the ringer volume 23 Adjusting the ear piece volume 24 Speakerphone 24 Emergency 911 ser...

Page 4: ...ee recent calls 50 Returning missed calls and redialing 51 Saving numbers from your call history 52 Section 6 Voicemail 55 Using voicemail 56 Setting up voicemail 56 Recording your voicemail greeting 56 Letting you know that you have voicemail messages 57 Listening to voicemail messages 57 Saving or deleting voicemail messages 58 Listening to saved voicemail messages 58 Changing your voicemail gre...

Page 5: ...his guide Key items in the Jitterbug box Installing the battery Charging the battery Low battery indicator Turning your phone on off Getting more information Contacting Customer Service Jitterbug operator assistance For more information about Jitterbug visit us online at www jitterbug com 800201_HTG_031308 qxp user guide 3 13 08 1 05 PM Page IV ...

Page 6: ...le steps We recommend that you read the entire guide and keep it handy for easy reference You can also skip directly to the section you re looking for by using the Table of Contents on page I the red side tabs on each page or the Index on page 110 Throughout this guide we have included the following illustrations images and symbols to highlight useful information A few features in this guide might...

Page 7: ...attery 2 up and away from the phone top end first or simply turn your phone over The battery will drop out Getting Started 5 SECTION 1 4 Getting Started SECTION 1 Back Side Charging the battery To charge your Jitterbug 1 An AC Charger is included in the box with your Jitterbug phone 2 Plug the large end of the charger into a standard wall outlet 120 220 VAC 3 Plug the smaller end into the bottom of...

Page 8: ...2 pg 21 of this guide for more details If you use your phone without charging the battery and it is critically low it will turn itself off Jitterbug accessories are designed to maximize the battery s life Using other accessories could damageyourphoneandmayvoidyourwarranty Turning your Jitterbug on off To turn your Jitterbug on 1 Open the phone 2 Press the button in the upper right corner of the key...

Page 9: ...a week and can help you 1 Update your Phone List 2 Look up a residential business or government phone number 3 Connect you to any number in the U S or Canada 4 Place calls to anyone on your Phone List which is on file with the operator To call a Jitterbug operator Press the 0 button then press the button e live operator will greet you by name and ask how they may assist you Minutes are used normall...

Page 10: ...view of your phone back Open view of your phone Display screen Start up features Moving between features Optional services Adjusting ringer volume Adjusting the ear piece volume Speakerphone Emergency 911 service For more information about Jitterbug visit us online at www jitterbug com The first cellular phone weighed 40 ounces Your Jitterbug weighs only 4 5 ounces 800201_HTG_031308 qxp user guide...

Page 11: ...ming call or message 6 Light Alert The area around the volume button will light up for incoming calls or when the phone is fully charged The following list outlines the light alerts and what each one means When your phone is plugged in Light is on briefly means charging has begun Light is on steady means charging is complete When your phone is unplugged Light has a constant flash means your phone ne...

Page 12: ...ch a lanyard or wrist strap to carry your phone 3 Battery Latch Slides to open for easy battery removal To purchase a Jitterbug lanyard or any other Jitterbug accessory visit us online at www jitterbug com accessories Closed view of your phone back 1 Battery 2 Lanyard Connector 3 Battery Latch 800201_HTG_031308 qxp user guide 3 13 08 1 05 PM Page 14 ...

Page 13: ...r Hands Free Car Kit connect into your phone 7 Patented Ear Cushion Fits comfortably around your ear while reducing unwanted noise 8 Power Button Turns your phone on and off 9 Button Allows you to respond No to questions or commands on the display screen 10 Microphone Picks up the sound of your voice for calls and voice dialing 11 Power Connector Both the AC Charger and Car Charger connect here to ...

Page 14: ...oing and missed calls Phone Information gives you important information about your phone and battery Display screen This is what you may see on the screen while using your Jitterbug 1 FeatureArea The top of the display screen is the Feature Area It identifies the feature you are using 2 Detail Area The middle of the display screen indicates the detailed entries from your Phone List phone call statu...

Page 15: ...ce fees and airtime may apply Battery is at 100 Signal is Strong Approx Minutes Used 169 minutes Moving between features Everything about Jitterbug was designed to be easy You can move through all available features with three simple buttons located at the top of the keypad 1 Press the button to continue to the next feature or item 2 Press the button to choose the feature or item displayed on your...

Page 16: ...g will now only vibrate to alert you to incoming calls This can come in handy at a movie a library or any other location where a ringer may be a distraction Voice Dialing Speak a name exactly as it appears in your Phone List and your Jitterbug will connect you right away Built in User Guide Provides simple instructions about moving through Jitterbug features and works as follows For help with any ...

Page 17: ...utton Your phone will now be in Emergency Callback mode While your phone is in Emergency Callback mode you cannot make calls for 30 minutes in case the 911 operator needs to call you back Adjusting the ear piece volume When you re on a call press the volume button up or down until the sound reaches a comfortable volume Speakerphone Use the Speakerphone setting to conduct a call without holding the...

Page 18: ...llback on the screen Why do I have an emergency callback setting If you dial 911 your mobile phone line is kept free so that the 911 operator can call you back or stay on the line with you If you mistakenly call 911 end the call as soon as possible by pressing the button to hang up or close your phone All 911 calls made from your Jitterbug phone are free 800201_HTG_031308 qxp user guide 3 13 08 1 ...

Page 19: ...ceiving a call Indications of incoming calls when your phone is open Indications of incoming calls when your phone is closed Receiving a call when your phone is open Receiving a call when your phone is closed To end a call To ignore a call when the phone is closed To ignore a call when the phone is open Silencing a call For more information about Jitterbug visit us online at www jitterbug com More...

Page 20: ...exit any screen by closing then re opening your phone Placing a call Dialing manually You can dial a number directly from any screen on your phone with 2 easy steps 1 Dial the full ten digit number using your keypad You are not required to dial one 1 first before placing a long distance call 2 Press the button when you see Call at the bottom of your screen If you make a mistake while entering the n...

Page 21: ...e flashes A phone number or name appears in the display window as shown Using your phone list to make a call Your Jitterbug phone can store up to 50 numbers and contact names on your Phone List See section 4 pg 38 for more details To place a call to a number on your list 1 Press the button repeatedly until the Phone List screen appears 2 Press the Up Down arrow button to move back and forward throu...

Page 22: ...can press the volume button to mute the ringer If Voicemail is active the caller will be directed to your Voicemail If Voicemail is not active callers will get a message that you are not available To ignore a call when the phone is open You can send a caller directly to your Voicemail by pressing the button when you see Answer at the bottom of the display screen This will also give an unavailable ...

Page 23: ...ers of people you call frequently Topics Adding changing and deleting numbers Creating a new member account Creating and editing your phone list Moving editing and deleting numbers from your phone list Finding numbers in your phone list For more information about Jitterbug visit us online at www jitterbug com 800201_HTG_031308 qxp user guide 3 13 08 1 05 PM Page 36 ...

Page 24: ...he button for Jitterbug owners that have not created a MyJitterbug account 2 Click on the button Adding changing and deleting numbers You can store up to 50 names and numbers in your Phone List ere are two simple options to add change or delete names and numbers 1 Using the live Jitterbug operator 2 Using the Internet at www MyJitterbug com OPTION 1 Use the live Jitterbug operator 1 Press the 0 bu...

Page 25: ... Forgot your password No problem Click the button below and we ll help NEW MEMBER Don t have your MyJitterbug account yet click the New Member button below and we ll get you started NEW MEMBER Jitterbug Phone Number Zip Code Email Address Password Confirm Password SEND RETURNING MEMBER SEND RETURNING MEMBER 3 After you have clicked on the button you will see the following request for information s...

Page 26: ...forget to save your changes before leaving the page Phone List Clicking will delete an entry Click the arrows to move an entry to a new position in the list ADD NEW CONTACT 1 2 3 4 5 42 Your Phone List Your Phone List 43 SECTION 4 SECTION 4 If you reach this page and realize that you do not have a MyJitterbug account click on the button to create one 4 Now that you have accessed your account you w...

Page 27: ...ck this button to delete a contact 3 Click on the button to save changes 6 Please enter the names of your contacts in the first column on the left and their phone numbers in the second column on the right 7 Press the button once you have added all the contacts into your list SAVE MY PHONE BOOK SAVE Here are a few essential guidelines to follow when adding contacts to your phone book Make sure your ...

Page 28: ...until the Phone List screen appears as shown 2 Press the Up Down button to go through your Phone List until you find the number you re looking for 3 To call the selected number press the button Remember that the Up Down button is used to scroll through your Phone List 800201_HTG_031308 qxp user guide 3 13 08 1 06 PM Page 46 ...

Page 29: ...ing numbers from your call history For more information about Jitterbug visit us online at www jitterbug com The co founder of Jitterbug Arlene Harris became the first female innovator ever inducted into the RCR Wireless News Hall of Fame in May 2007 The Hall of Fame honor recognized Harris significant contributions to the advancement of wireless communications 800201_HTG_031308 qxp user guide 3 1...

Page 30: ... menu To keep it simple we suggest that you update your Phone List via the Jitterbug operator or by logging onto www MyJitterbug com Detailed instructions on updating your Phone List can be found in section 4 pg 38 of this guide If you need assistance please call 1 800 733 6632 Using call history to see recent calls Your phone keeps a list of your ten most recent outgoing incoming and missed calls...

Page 31: ...m of the display screen 3 en press the button You will see the time and date that the call was made or received as shown 4 Press the button when you see Call at the bottom of the screen 5 Press the button when you see Save on the screen 6 You will see Are you sure 7 If this is the number you want to save press the button A three second flash indicates that the number is being saved It will be store...

Page 32: ...ail Setting up voicemail Recording your voicemail greeting Letting you know that you have voicemail messages Listening to voicemail messages Saving or deleting voicemail messages Listening to saved voicemail messages Changing your voicemail greetings For more information about Jitterbug visit us online at www jitterbug com 800201_HTG_031308 qxp user guide 3 13 08 1 06 PM Page 54 ...

Page 33: ...messages as shown here 2 Press the button to enter the Voicemail feature and listen to the prompts e Jitterbug system will know it is your first time setting up Voicemail 3 Follow the instructions pressing the or buttons as prompted Letting you know that you have voicemail messages If you miss a call and the caller leaves you a message your Jitterbug will notify you by 1 Saying New voicemail on the...

Page 34: ...d voicemail messages Press the button repeatedly until the Voicemail screen appears e screen should say Check for saved messages as shown here Press the button to enter Voicemail and listen to the prompts e Jitterbug system will play your saved messages To exit your Voicemail simply close your phone at anytime Changing your voicemail greeting Press the button repeatedly until the Voicemail screen ...

Page 35: ...cs Setting up voice dialing Voice dialing tips For more information about Jitterbug visit us online at www jitterbug com April 3 2008 is the 35th anniversary of the first public phone call made on a portable cell phone That call was placed by Martin Cooper who created Jitterbug with his wife Arlene Harris the founder of Jitterbug 800201_HTG_031308 qxp user guide 3 13 08 1 06 PM Page 60 ...

Page 36: ...rm the request by asking Did you say NAME Confirm by saying Yes or by pressing the button 4 If Voice Dial is not sure which name you said you will hear the question Did you say followed by the first of three possible names 5 Say Yes or press the button to confirm a name say No or press the button to hear the next name When you confirm a name that number will be dialed Voice dialing tips Wait for the b...

Page 37: ...ion covers common questions about the healthy use of cell phones and recommended safety precautions Topics Operating environment Health and safety information Consumer questions and answers Road safety FCC notice Other important safety information Product performance Battery precautions Care and maintenance 800201_HTG_031308 qxp user guide 3 13 08 1 06 PM Page 64 ...

Page 38: ...n may be able to assist you in obtaining this information Operating environment Remember to follow any special regulations enforced in any area and always switch your phone off whenever it is forbidden to use it or when it may cause interference or danger When connecting the phone or any accessory to another device read its user s guide for detailed safety instructions Do not connect incompatible p...

Page 39: ...Check with local service providers To make an emergency call 1 If the phone is off turn it on 2 Press the 9 1 1 buttons Switch your phone off in health care facilities when any regulations posted in these areas instruct you to do so Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy Vehicles RF signals may affect improperly installed or inadequate...

Page 40: ...ergy e exposure limit set by the FCC for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate SAR e SAR is a measure of the rate of absorption of RF energy by the human body expressed in units of watts per kilogram W kg e FCC requires wireless phones to comply with a safety limit of 1 6 watts per kilogram 1 6 W kg e FCC exposure limit incorporates a substantial...

Page 41: ...hones ese types of wireless positions accepted by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands Although the SAR is determined at the highest certified power level the actual SAR level of the phone while operating can be well below the maximum value is is because the phone is designed to operate at multiple power levels so as to use only the p...

Page 42: ...an health phones can expose the user to measurable radio frequency energy RF because of the short distance between the phone and the user s head ese RF exposures are limited by Federal Communications Commission safety guidelines that were developed with the advice of FDA and other federal health and safety agencies When the phone is located at greater distances from the user the exposure to RF is ...

Page 43: ... since December 2000 Between them the studies investigated any possible association between the use of wireless phones and primary brain cancer glioma meningioma or acoustic neuroma tumors of the brain e FDA belongs to an interagency working group of the federal agencies that have responsibility for different aspects of RF safety to ensure coordinated efforts at the federal level e following agencie...

Page 44: ...earch will include both laboratory studies and studies of wireless phone users or salivary gland leukemia or other cancers None of the studies demonstrated the existence of any harmful health effects from wireless phones RF exposures However none of the studies can answer questions about long term exposures since the average period of phone use in these studies was around three years What research ...

Page 45: ...ee kits reduce risks Hands free kits can be used with wireless phones for convenience and comfort ese systems reduce the absorption of RF energy in the head because the phone which is the e CRADA will also include a broad assessment of additional research needs in the context of the latest research developments around the world What steps can I take to reduce my exposure to radio frequency energy ...

Page 46: ... assess the interference and work to resolve the problem Additional information on the safety of RF exposures source of the RF emissions will not be placed against the head On the other hand if the phone is mounted against the waist or other part of the body during use then that part of the body will absorb more RF energy Wireless phones marketed in the U S are required to meet safety requirements...

Page 47: ...nd assess the traffic if possible place calls when you are not moving or before pulling into traffic Try to plan calls when your car will be stationary If you need to make a call while moving dial only a few numbers check the road and your mirrors then continue from various sources can be obtained from the following organizations FCC RF Safety Program http www fcc gov oet rfsafety Environmental Protec...

Page 48: ...a complex piece of equipment and can be broken Avoid dropping hitting bending or sitting on it 7 Do not engage in stressful or emotional conversations that may be distracting Make people you are talking with aware you are driving and suspend conversations that have the potential to divert your attention from the road 8 Use your wireless phone to call for help Press the 911 button or other local em...

Page 49: ...hone does get wet immediately turn the power off and remove the battery If it is inoperable call Customer Service at 1 800 733 6632 Other important safety information Only qualified personnel should service the phone or install the phone in a vehicle Faulty installation or service may be dangerous and may invalidate any warranty applicable to the device Check regularly that all wireless phone equipm...

Page 50: ...me of the battery Always try to keep the battery at room temperature A phone with a hot or cold battery may temporarily not work even when the battery is fully charged Li Ion batteries Availability of various features Many services and features are network dependent and may require additional subscription and or usage charges Not all features are available for purchase or use in all areas Log on t...

Page 51: ...oft cloth slightly dampened in a mild soap and water solution Do not paint the phone Paint can clog the moving parts and prevent proper operation are particularly affected by temperatures below 0 C 32 F Do not place the phone in areas that may get very hot such as on or near a cooking surface cooking appliance iron or radiator Do not get your phone or battery wet Even though they will dry and appea...

Page 52: ...e in or on heating devices such as a microwave oven a stove or a radiator e phone may explode when overheated If the phone battery charger or any accessory is not working properly call Customer Service at 1 800 733 6632 e personnel there will assist you and if necessary arrange for service 800201_HTG_031308 qxp user guide 3 13 08 1 06 PM Page 94 ...

Page 53: ... Print 97 96 The Fine Print THE FINE PRINT THE FINE PRINT The Fine Print Topics Intellectual property Disclaimer of warranties Standard limited warranty 800201_HTG_031308 qxp user guide 3 13 08 1 06 PM Page 96 ...

Page 54: ...d to accessories parts or software relating thereto the Phone System is proprietary to SAMSUNG and GreatCall and their respective suppliers and is protected under federal laws state laws and international treaty provisions Intellectual Property includes but is not limited to inventions patentable or unpatentable patents trade secrets copyrights software computer programs and related documentation ...

Page 55: ...H IN THE EXPRESS WARRANTY CONTAINED ONTHE WARRANTY PAGE ENCLOSED WITH THE PRODUCT THE PURCHASERTAKESTHE PRODUCT AS IS AND NEITHER SAMSUNG NOR GREATCALL MAKES ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT INCLUDING BUT NOT LIMITEDTO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE THE DESIGN CONDITION OR QUALITY OF THE PRODUCT ...

Page 56: ...hat any Product is not covered by this Limited Warranty Purchaser must pay all parts shipping and labor charges for the repair or return of such Product What is not covered is limited warranty is conditioned upon proper use of Product by Purchaser is Limited Warranty does not cover a defects or damage resulting from accident misuse abuse neglect unusual physical electrical or electromechanical str...

Page 57: ... OR FROMTHE BREACH OF THE EXPRESS WARRANTY INCLUDING INCIDENTAL SPECIAL CONSEQUENTIAL OR SIMILAR DAMAGES OR LOSS OF ANTICIPATED PROFITS OR BENEFITS OR FOR DAMAGES ARISING FROM ANY TORT INCLUDING NEGLIGENCE OR GROSS NEGLIGENCE OR FAULT COMMITTED BY SAMSUNG ITS What are the limits on SAMSUNG s warranty liability EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED HEREIN PURCHASER TAKES THE PRODUCT...

Page 58: ...CHASER BY ANY OTHER PARTY SOME STATES PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE PROVINCE TO PROVINCE THIS LIMITED WARRANTY SHALL NOT EXTENDTO ANYONE OTHERTHANTHE ORIGINAL PURCHASER O...

Page 59: ...e agents employees distributors and dealers of SAMSUNG are not authorized to make modifications to this Limited Warranty or make additional warranties binding on SAMSUNG Accordingly additional statements such as dealer advertising or presentation whether oral or written do not constitute warranties by SAMSUNG and should not be relied upon Samsung Telecommunications America LLC 1301 East Lookout Dri...

Page 60: ... deleting numbers 38 Adjusting ringer 23 Adjusting volume 24 B Battery Charging 5 Installing 4 Low battery 6 C Call history 49 Reviewing and returning calls 50 51 Saving numbers from your call history 52 Calls Dialing manually 30 Emergency calling 25 Ignoring a call 35 Missed calls 51 Operator calls 31 Placing a call 30 Receiving a call 33 Silencing a call 35 Using voicemail 56 Voice dialing 61 Co...

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