11. FAQs
i. How to locate OBD II port inside the car?
To locate the OBD II port inside your car, please visit www.jio.com.
Please enter your car details in the form of Car Make and Car Model.
Based on the information provided, you will get OBD II port location
inside your car. In case you are still unable to locate the position,
please contact your car manufacturer.
ii. How to use the device?
Please make sure your car is in “Ignition OFF” state. Find out the OBD
II port location inside the car. Plug the device onto the OBD II port.
Now start the car engine. (Ignition ON). Wait for 3-4 minutes till all the
3 LEDs stabilize. Now your device is ready for use.
iii. What to do if I am unable to login into the app?
Please make sure, you are entering the same Registered Mobile
Number (RMN), as provided at the time of device purchase. If the
problem still persists, please contact customer care.
or Blue).
• Ensure your SIM card is activated and has adequate data
balance available (You will get in-app notification of these details).
