Remark:
1.Prior to removal of any cover for maintenance or repair, turn off the
switch on the AC and DC sides.
2.Maintenance should only be conducted by authorised professionals.
WARNING
9
Fault removal
9.1 Troubleshooting Method When A Fault Occurs
Our products are carried out with strict tests before they take out, if the operation
difficulties in the process of installation, please log on to www.jinkosolar.com website,
view the Q&A program.
When JKS inverter fault happens, please inform our company, and to provide JKS related
information, we will have a professional after-sales service personnel to answer you.
What you need to provide the information about the JKS including:
l
Serial number
l
Model
l
Information about the LCD display
l
Brief description of problems
l
The battery voltage
l
The PV input voltage and power per string.
l
The grid voltage and frequency
l
Can you retell the failure problem? If you can, what kind of a situation
l
Did the problem happen in the past?
l
When did this fault happen? First installation?
l
About the battery
l
The manufacturer name and model of battery
l
Capacity of battery
l
Output voltage of the battery
l
The time you buy Battery and frequency you use it
9.2 System Fault Information List and Troubleshooting Suggestions
Warning Message
Error Message
Description
Suggestion
Warning 401
SP-CT/Meter
Communication fault
1.Check the wire connection between meter
and inverter is good or not.
2.Check the distance of SP-CT and inverter is
in the range of specification or not.
3.Restart inverter and SP-CT, reconnect.
Warning 203
PV1 or PV2 Circuit
short
1.Check the positive and negative of PV input
is reversed or not.
2.Reinserted the PV terminal, please contact
Jinko service center if restart can't solve the
problem.
Warning 506
Battery temperature
out of specified range
for charge or
discharge
1.Check the environment temperature of
battery is in the range of specification or not.
AC V
Outrange
Grid voltage fault.
Please refer to the
local grid standard for
more details of the
grid frequency.
1.Check the AC voltage is in the range of
standard voltage in specification.
2.Check the grid connection is good or not.
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