FAQ
Q: After scan the QR, it prompts that the IMEI does not exist
or already bind.
A:
Part of the IMEI will missed when importing the system or the
engineer forget to unbind and restore the factory settings during
random inspections. Please provide the IMEI number to contact us
to import the IMEI for you or reset the factory settings remotely,
which will not affect normal use.
Q: Cannot find QBIT on the map, it only shows the location of
my phone.
A:
There is no positioning point of the device on the map because
the device has not uploaded any positioning data.
If QBIT is online, please bring the device to an open sky to get GPS
signals.
If QBIT is offline, please check battery power and SIM card data
balance first, and contact us.
Q:
I inserted another 2G SIM card and QBIT stopped working.
Why?
A:
Each operator has a different APN. After changing the SIM card,
you need to set a matching APN for QBIT to connect to the GSM
network.
You can consult the operator or Google the search term: operator's
