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Fax Number: 1-386-255-1589

Information Email: [email protected]

SPACE BALLZ SERVICE MANUAL

Toll Free Number: 1-877-5JET-CORP

Service Email: [email protected]

Phone Number: 1-386-255-1599

www.JENNISONGAMES.com

For Additional Information or for an Electronic Copy of This Manual Visit Our Website

Jennison Entertainment Technologies Corporation

822 South Nova Road •

Daytona Beach, Florida 32114 •

U.S.A.

VERSION 1.0

Summary of Contents for SPACE BALLZ

Page 1: ...ber 1 877 5JET CORP Service Email Service JennisonGames com Phone Number 1 386 255 1599 www JENNISONGAMES com For Additional Information or for an Electronic Copy of This Manual Visit Our Website Jennison Entertainment Technologies Corporation 822 South Nova Road Daytona Beach Florida 32114 U S A VERSION 1 0 ...

Page 2: ...Values Setting Bonus Score Values Setting System Pass code Changing of Balls Per Play Changing of Balls Per Credit Changing of Balls Per Bonus 37 39 40 40 40 41 34 35 36 37 Program Setup Checking the Software Version Viewing Audit Information Resetting Audit Information 16 20 21 22 24 24 28 29 Adjusting the Volume Exiting the Software Main Board Outputs 51 Additional Input Output Charts 53 Trouble...

Page 3: ...ention boxes are in BLUE These messages are provided in cases where service personal must follow directions provided by J E T NOTICE Notices are given in GREEN boxes These messages are provided for the operator s convenience CAUTION Caution messages are marked in YELLOW boxes Failure to follow these caution messages could result in damaging the unit WARNING All warnings will be marked in ORANGE bo...

Page 4: ...ce twitching jerking or shaking of arms or legs disorientation confusion or momentary loss of awareness Seizures may also cause loss of consciousness or convulsions that can lead to injury from falling down or striking nearby objects Immediately stop playing and consult a doctor if you experience any of these symptoms Parents should watch for or ask their children about the above symptoms children...

Page 5: ...m moving parts should you need access to the back DANGER DO NOT remove the game from its shipping pallet or skid without first reading the entire installation guide in this manual DANGER DO NOT remove the front cabinet glass without first reading the removal instructions Do not attempt to remove the glass without at least two people DANGER SPACE BALLZ SAFETY CAUTIONS NOTICES DANGER DO NOT perform ...

Page 6: ... cord WARNING Always plug the game into a grounded circuit and verify the total voltage draw on the circuit does not exceed its capacity CAUTION Use appropriate care when servicing the game and ensure that all removed components are away from facility guests and children SPACE BALLZ SAFETY CAUTIONS NOTICES Set the 115 230 VAC selector switch on all power supplies for the correct line voltage at th...

Page 7: ...ss A digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment Canadian Emissions Statement According to Industry Canada Notice ICES 003 Issue 4 This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations C...

Page 8: ...n on Space Ballz As of January 2011 Jennison Entertainment Technologies has tested all components used in the manufacturing of Space Ballz All components have been found to be within the standards set forth for RoHS compliance by the European Union Test reports are available and will be provided upon request To verify that your machine has RoHS Compliant parts look for the following logo on the in...

Page 9: ...2439 48 1219 60 1524 800 363 Space Ballz ships on two 4 x 8 skids The main cabinet ships on one and the control center top section 3 and top section 4 ship on the other The skid that the main cabinet is on has been designed so that a forklift can lift the unit off There is enough clearance under the game where forks can comfortable fit We do NOT recommend removing this game from the skid without t...

Page 10: ... CIRCUIT WITH THE ADDITION OF SPACE BALLZ ENSURE THAT THE OUTLET HAS PROPER VOLTAGE BEFORE TURNING ON THE UNIT DANGER IF YOU CHOOSE TO CONVERT YOUR UNIT TO A DIFFERENT LINE VOLTAGE THAT IT WAS AT INITIAL TIME OF DELIVERY YOU MUST CHANGE THE FLUORESCENT LIGHTING AND ALL FANS YOU MUST ALSO SELECT THE NEW INPUT AC VOLTAGE ON ALL POWER SUPPLIES Jennison Entertainment Technologies Space Ballz Service M...

Page 11: ...ETE EACH PERSON SHOULD BE ABLE TO LIFT 170 POUNDS EASILY THESE SECTIONS SHOULD NEVER BE ATTEMPTED TO BE COMPLETED BY LESS THAN 2 PEOPLE YELLOW SECTIONS YELLOW SECTION AREAS REQUIRE CAUTION TO SAFELY COMPLETE BLUE SECTIONS BLUE SECTION AREAS CAN BE SAFELY COMPLETED BY ONE PERSON WORKING BY THEMSELVES THE INSTALLAER SHOULD STILL EXERCISE CAUTION WHEN WORKING AROUND GUESTS THOUGHOUT THE TEXT IN THIS ...

Page 12: ...k Box When This Step is Complete Check Box When This Step is Complete PACKAGING AND PALLET MAY BE DIFFERENT THAN SEEN IN PHOTO NOTICE PACKAGING AND PALLET MAY BE DIFFERENT THAN SEEN IN PHOTO Inspect and remove the Control Section Section 1 from the pallet Be careful when removing the foam packaging as there is acrylic below that can easily be scratched when using a utility knife or razor blade Ins...

Page 13: ...efully remove any top packaging Remove enough of the packaging to access the metal cross bars NOTICE PACKAGING AND PALLET MAY BE DIFFERENT THAN SEEN IN PHOTO Check Box When This Step is Complete Remove and open the upper sections Remove and separate the two crates Remove the wooden tops If Applicable Be careful when using a hammer to open the crate there are sensitive electronic components and gla...

Page 14: ...stomers Be very careful about the acrylic edge on the front of the section This section is fragile and does extend out further than the bottom of the cabinet If you cannot safely place this as seen in the photo lay the entire unit on its back Glass Facing Up WARNING 2 PEOPLE REQUIRED 150 POUNDS Check Box When This Step is Complete Step 3 Inspecting the right cabinet LED lights 1 Ensure that the 4 ...

Page 15: ...holes located on top of Section 2 Main Cabinet The bolts that are welded onto Section 3 will go into these four holes The two people who will lift the upper section will have to guide the unit into these four holes while lifting the weight of the unit Check Box When This Step is Complete INSTALLATION INSTRUCTIONS Step 4 Inspecting the left cabinet LED lights 1 Ensure that the 4 Pin Molex connector...

Page 16: ...onto the main cabinet Section 2 is from the rear of the game This will prevent any resting of the section on the large piece of glass on the front of the main cabinet You will need either two step stools or two ladders This will help in getting the unit high enough to guide it into the mounting holes Take note not to exceed the weight capacity of the ladder or stool DANGER SECTION 3 WEIGHS APPROX ...

Page 17: ...OW THE ACRYLIC TO TAKE ANY WEIGHT OF THE UPPER SECTION IT CANNOT TAKE THE WEIGHT AND WILL BREAK 2 Check to make sure that the wire harness is plugged into the LED connector on the left and right Do not let go of the unit to adjust this CAUTION DO NOT ALLOW THE ACRYLIC TO TAKE ANY WEIGHT OF THE UPPER SECTION IT CANNOT TAKE THE WEIGHT AND WILL BREAK If you must rest for any reason Make sure the unit...

Page 18: ...heck Box When This Step is Complete Step 5 J Lifting section 3 into place Cont Check Box When This Step is Complete Lifting section 3 into place Cont Hold the section as shown in the picture to the right and guide it close to the mounting holes You should be able to see where the bolts line up to the mounting holes Check Box When This Step is Complete Step 5 I Lifting section 3 into place Cont Get...

Page 19: ...ng the overall appearance After Section 3 is installed on top of Section 2 step back and check the alignment of the entire structure Step 5 K Lifting section 3 into place Cont Carefully guide the acrylic onto the cabinet glass while lowering the unit into the mounting holes Let the unit down naturally do not force it If it will not go smoothly into place pull it up and then try again A third perso...

Page 20: ...olding the front acrylic Be sure to keep these screws in a safe place and put the acrylic panel somewhere where it wont get scratched WARNING SECTION 4 CONTAINS A 32 FLAT SCREEN TV DO NOT DROP THIS SECTION Step 5 N Installing nuts to hold section 3 Locate the provided nuts washers and lock washers Open the rear access door and look up to your right You will see the two bolts from Section 3 stickin...

Page 21: ...ocating the support tabs The two tabs on Section 4 will fit into the two holes on the top of Section 3 Step 6 A Locating the bolts on section 3 Check Box When This Step is Complete Step 6 B INSTALLATION INSTRUCTIONS Check Box When This Step is Complete Locating the support holes The two tabs on Section 4 will fit into the two holes on the top of Section 3 Check Box When This Step is Complete Step ...

Page 22: ...n in the picture You will want to make sure all wires are pushed into the cabinet so they do not impede during installation DANGER SECTION 4 WEIGHS APPROX 100 POUNDS THE TWO PEOPLE WHO WILL INSTALL THIS SHOULD BE ABLE TO LIFT THAT AMOUNT OF WEIGHT ABOVE THEIR HEADS FOR AN EXTENDED PERIOD OF TIME When approaching the game from the front be careful not to damage the front glass Carefully climb onto ...

Page 23: ...lifting Section 4 up towards Section 3 visually align the metal tabs with the receiving holes as you climb up the step stool This will make placement quicker and require less effort Step 6 G Lifting Section 4 and aligning the tabs with receiving holes Check Box When This Step is Complete Step 6 H Fitting Section 4 to Section 3 Check Box When This Step is Complete Step 6 I Section 4 re positioning ...

Page 24: ... rear hole plug each one into the corresponding connectors Check Box When This Step is Complete Check Box When This Step is Complete Step 7 Connecting Electrical Connectors Open the rear access door and look up and to the left Just above the access hole you will see two wire connections that must be plugged in Take each wire and push it down through the hole in the rear of the cabinet Check Box Wh...

Page 25: ...After plugging both connectors into their corresponding connectors push the excess wire back up into the hole so that it does not get caught in the vertical ball feed structure Keep the wire up against the wall and away from the metal ball feed holders Check Box When This Step is Complete Step 7 C Connecting Electrical Connectors From the rear access door look up through the access point and to th...

Page 26: ...g Electrical Connectors NOTICE SOME CPU S MARY VARY FROM PICTURE Check Box When This Step is Complete Step 7 F Connecting Electrical Connectors Check Box When This Step is Complete 1 Locate the 10 Pin Molex connector in the right side of Section 3 Check Box When This Step is Complete Step 7 G Connecting Electrical Connectors 1 Pull the 10 Pin connector through the opening closest to the side of th...

Page 27: ...eft Cabinet Wires Section 4 1 Connect the 10 Pin Molex connector to the round LED board on your left in Section 4 Step 7 H Connecting Electrical Connectors 1 Locate the 5 Connectors in Section 3 These are located on the left side of the cabinet Looking at the game front Check Box When This Step is Complete Step 7 I INSTALLATION INSTRUCTIONS 1 Jennison Entertainment Technologies Space Ballz Service...

Page 28: ... the screws you took out of the marquee earlier and replace them into the holes securing the acrylic to the cabinet WARNING USE TWO PEOPLE TO ATTACH THE ACRYLIC MARQUEE Check Box When This Step is Complete Step 7 K Connecting Upper Left Cabinet Wires Section 4 Check Box When This Step is Complete Step 7 L Connecting the Speaker Cables Insert the two pin Molex connector s in the left and right spea...

Page 29: ...cabinet Attach the wires from the main cabinet Section 2 If Applicable to the wires in Section 1 Each connector is marked or numbered to the corresponding connector Step 9 Pull the wires out of the control panel Pull the wires out of the control panel and inspect each connector Ensure that all pins are properly seated in the connectors Check Box When This Step is Complete Step 9 A INSTALLATION INS...

Page 30: ... space on the PCB Be sure that the connectors are properly seated CAUTION ENSURE THAT EACH CONNECTOR IS PROPERLY SEATED Check Box When This Step is Complete Step 9 D Attach the wires from the control panel to the main cabinet In some units a PCB is used to connect the wires from the control center Section 1 to the main cabinet Section 2 In this case connect each Molex connector to the appropriate ...

Page 31: ...e screws will go right in If the floor is angled at all the screws will not go in Check Box When This Step is Complete Step 10 A Attaching the control center to the main cabinet Slowly push the control center in towards the main cabinet If both units are perfectly level they will slide together with no problem If your floor is angled at all the two units may not fit together with out moving both u...

Page 32: ... the ball riser and look upwards 2 Insert one of the bolts with your other hand into one of the four holes in the exterior part of Section 3 WARNING BE SURE TO HAVE A GOOD GRIP ON THE RISER DROPPING IN INSIDE THE CABINET WILL DAMAGE IT AND ELECTRICAL CONNECTIONS WITHIN THE GAME Step 11 A Installing the second vertical ball riser Remove the 4 bolts stored in the ball riser NOTICE BOLTS WASHERS AND ...

Page 33: ...nd vertical ball riser Check Box When This Step is Complete Step 11 E Installing the second vertical ball riser Check the clearance of the ball riser with the acrylic structure near the top of the ball feed Ensure that the metal ball holders do not hit the acrylic Check Box When This Step is Complete Step 11 F Installing the second vertical ball riser 1 Connect the 4 Pin motor wire connector to th...

Page 34: ...e to engage both of the gear heads on both dispensers After the game is turned ON Y will need to push the YELLOW advance button on each ticket dispenser to feed the tickets through Check Box When This Step is Complete Step 12 A Preparing the ballz Check Box When This Step is Complete Step 13 Load tickets into the unit Step 12 Locating the ballz Locate the balls stored in the rear access area in th...

Page 35: ...rly Check to ensure the plasma dish works properly 2 The PC starts properly and an image is displayed on the monitor It may take up to two minutes for the PC to start 3 A ball is loaded into the claw mechanism and the claw mechanism begins moving ENSURE THAT ALL POWER SUPPLIES ARE SET TO THE PROPER VOLTAGE BEFORE POWER ON Check Box When This Step is Complete Step 14 A Getting ready to power ON Che...

Page 36: ...will affect the machine Should you have any questions about accessing the software or need to make a change outside the capability of the current software please contact Jennison Entertainment directly SOFTWARE UPDATE RECORD REASON FOR CHANGE SOFTWARE VERSION DATE The chart below should be used to record an changes in the software and the reasons for the change This will allow you to track which s...

Page 37: ...ows On the keypad push and hold the plus button Keep holding the button down and the game should enter the software mode after a few seconds Notice You must push and hold the button in order to enter the software mode Pushing the plus button only once will not enter the software You will recognize that you have entered the software by looking at the SEG displays along the bottom of the playfield W...

Page 38: ...an ensure settings cannot be changed without proper permissions and proper access Enter the proper pass code and push ENTER to gain access to the system information page DEFAULT PASSCODE 0000 Notice You can change the pass code to any four digit numeric code Please remember the pass code After inserting the proper pass code push the ENTER button on the keypad to enter the system setup If the pass ...

Page 39: ...edits that have entered the machine and of all tickets that have been payed out by both of the ticket dispensers This is designed as a backup system to the installed coin ticket meters There are two audits available for the operator Historical Audit The historical audit allows for the operator to keep track of the game performance from when the game was first installed or over a long period of tim...

Page 40: ...to the number of BALLS PER BONUS You will than have to re enter your chosen value and push ENTER to save The information stored in both audit pages can be deleted at any time To delete the information select the proper page by using the arrow keys and then push ENTER You will be given a warning box where you will have to push ENTER again to confirm your selection Although we recommend you delete t...

Page 41: ... PER BONUS You can than enter your chosen value and push ENTER to save For audit purposes the Space Balls PC software features the ability record the cost per credit and the cost per ticket This allows the game software to mathematically determine the ticket payout for the audit pages These values must be set properly in order for the game to determine the ticket payout from either one of the audi...

Page 42: ...ter the game for one game play Selecting 5 20 credits will only allow 8 coins to enter the game for one game play To change the cost per ticket from the COST PER CREDIT TICKET page push ENTER this will delete the value in the COST PER CREDIT section You will have to re enter the proper value and push ENTER You will then be able to enter the COST PER TICKET value This value should be whatever your ...

Page 43: ...me will award another play instead of paying out mercy tickets There are four different pre set score state values that can be chosen by the operator The game software has been designed so that it is very easy to change between these score states should the need arise The values displayed on this page correspond to the nine score SEG displays along the bottom of the playfield The values on this sc...

Page 44: ...state values There are four different pre set bonus score state values that can be chosen by the operator The values displayed on this page correspond to the nine bonus score SEG displays along the bottom of the playfield The values on this screen are displayed from left to right and the largest number will be in the center channel To change the bonus score state values push the ENTER button and t...

Page 45: ...are by pushing and holding the minus button Continue to hold this button until you see the screen exit and the JET logo The game will then re start It takes about 2 minutes to fully re start the game During this time you may see video on the monitor but the game will not be ready to play until the unit finishes its diagnostic process You will see the game load both the Bonus Score State Values and...

Page 46: ...oper values have bee set If you have changed the score state values the promo screen that is occasionally displayed on the monitor should also update itself with the new value This value is determined by taking the number in the MIDDLE BONUS SCORE STATE value and then multiplying it by the number of BONUS BALLS For example If you select a Bonus Score State with 250 being the middle value and then ...

Page 47: ... 8 coins on 2 00 Play 3 Device must lockout after 10 00 is inserted Space Ballz will not accept more than 2 00 maximum 4 Device must lockout after maximum wager per game is inserted unless a discount is offered The coin mechanism in Space Ballz will not accept more than 2 00 5 Device must not escrow inserted credits for more than one game s play unless a discount is offered 6 Device must award tic...

Page 48: ...for reference only These numbers have been determined after considerable testing in field locations This chart assumes a ticket cost of USD 0 01 one Penney and a desired payout of 30 35 GAME SCORE STATE BALLS PER BONUS BALLS PER CREDIT 10 10 10 10 250 10 10 10 10 2 00 3 00 1 00 1 50 0 50 0 75 Jennison Entertainment Technologies Space Ballz Service Manual Page 48 ...

Page 49: ...10 U11 28 29 30 25 26 27 22 CRANE LEFT SWITCH 23 CRANE RIGHT SWITCH 24 BONUS STOP SENSOR 19 BELT SWITCH 1 20 BELT SWITCH 2 21 16 SCORE SWITCH 8 17 SCORE SWITCH 9 U11 IS NOT UTLIZED IN SPACE BALLS THIS SPARE IC CAN BE USED IN U08 U09 U10 TO RECITFY POTENTIAL ISSUES WITH THOSE IC S IF YOU SWAP IC S BE SURE TO PUT THE DEFECTIVE IC BACK INTO U11 BEFORE POWERING THE UNIT ON IF THIS FIXES YOUR PROBLEM B...

Page 50: ...ould they become corrupt SPACE BALLZ MAIN BOARD INPUT CHART CONTINUED IC INPUT CONTENT PICTURE U12 33 34 35 36 37 38 39 40 U12 IS NOT UTLIZED IN SPACE BALLS THIS SPARE IC CAN BE USED IN U08 U09 U10 TO RECITFY POTENTIAL ISSUES WITH THOSE IC S IF YOU SWAP IC S BE SURE TO PUT THE DEFECTIVE IC BACK INTO U12 BEFORE POWERING THE UNIT ON IF THIS FIXES YOUR PROBLEM BE SURE TO RECORD THAT THE IC IN U12 IS ...

Page 51: ...US LIGHT 7 17 BONUS MOVING LAMP 1 25 BELT SYSTEM 1 26 BELT SYSTEM 2 27 CRANE MOTOR 28 CRANE DIRECTION 29 BONUS ARM MOTOR 30 MONKEY LIGHT 31 STEP MOTOR 32 CRANE COIL 33 COIN COUNTER 40 COLLECTION BAR MOTOR 41 SCORE LAMP 1 42 SCORE LAMP 2 43 SCORE LAMP 3 44 SCORE LAMP 4 35 TICKET DRIVER 1 36 TICKET DRIVER 2 37 SCORE SEG 38 JET COLA MOTOR 39 WRENCH MOTOR THE ABOVE OUTPUT CHART CORRESPONDS TO SOFTWARE...

Page 52: ...10 BONUS LIGHT 1 34 TICKET COUNTER 17 BONUS MOVING LAMP 1 41 SCORE LAMP 1 18 BONUS MOVING LAMP 2 42 SCORE LAMP 2 19 BONUS MOVING LAMP 3 43 SCORE LAMP 3 14 BONUS LIGHT 5 38 JET COLA MOTOR WRENCH MOTOR 15 BONUS LIGHT 6 39 COIN MECH CUTOFF 16 BONUS LIGHT 7 40 COLLECTION BAR MOTOR 23 BONUS MOVING LAMP 7 47 SCORE LAMP 7 24 BONUS MOVING LAMP 8 48 SCORE LAMP 8 NOTICE 20 BONUS MOVING LAMP 4 44 SCORE LAMP ...

Page 53: ...G1_3 SCORE SEG5 100 SEG1_4 BONUS 1 P0 6 PEG_CLK CN4 7 P0 7 PEG_SD CN4 8 P0 3 CN4 4 LAMP_CONTROL CENTER 2 G P0 4 CN4 5 LAMP_CONTROL CENTER 3 B P0 5 CN4 6 LAMP_CONTROL CENTER 3 G SEG1_7 SEG2_7 EXTENT SEG DISPLAY SEG1_8 SEG2_8 SEG1_5 BONUS 10 SEG1_6 BONUS 5 100 7_SEG CONTENT SEG2_1 SEG2_2 SEG2_3 SEG2_4 SEG2_5 SEG2_6 7_SEG CONTENT SEG1_1 SCORE SEG5 1 SEG1_2 MT DIR MOTOR DRIVE PCB I O INPUT CONTENT INP...

Page 54: ... micro switch s did not detect the ball during game play 1 In units where the score micro switches were installed in the floor of the play field The most common problem is that the ball bounced over the metal micro switch and did not cause it to activate Check that there is enough length of the metal wire so that the ball will activate the sensor as it rolls over it 2 In units where the score micr...

Page 55: ...od Check the solenoid board MB13007 PCB and ensure that it is working properly Upper ball system fault or jam ERROR CODE 20 Err 20 1 The most common reason for an Err 20 is that there is not enough balls in the middle acrylic ball structure There should be at least three balls in this staging area in order to activate the motor switch and turn off the power to the large ball elevator Check to make...

Page 56: ... producing the correct output voltage 3 Game input line AC fuse broken Check and make sure the fuse is not broken Perform a continuity check on the fuse Only replace fuse with a similar one with the same specifications ERROR 23 Err 23 1 Check to make sure the optic sensor on the right right facing the front of the cabinet is in good condition and receiving 12 volts 2 Ensure that the crane mechanis...

Page 57: ...e input IC s that control the score inputs U09 U10 1 The most common reason why the wrong ticket amount is being awarded or dispensed is because the dip switch bank is set improperly Be sure to check that Bank 1 Switch 2 1 2 is set to the following For 1 1 Payout Set switch 1 2 to ON For 1 2 Payout 50 of the displayed value for 2 point tickets Set switch 1 2 to OFF 5 There is a faulty score switch...

Page 58: ... J2 on the MJ13007 PCB and you get continuity on the wire segments from the J2 connector to Output 32 on the Input Output board try replacing the MJ13007 PCB board If that doesn t solve the problem continue on below 4 Check to make sure that there is 12 Volts going to the crane claw solenoid Check the solenoid itself With the game turned OFF apply a 12 Volt power source directly to the solenoid to...

Page 59: ...on the subwoofer is turned down 4 The connections on the back of the subwoofer are improper 5 The connections between the control center and main cabinet are improper 6 The speakers in the acrylic marquee are disconnected 7 9 Check the connectors on the entire speaker harness 10 The sound is muted in Windows 11 Test the sound on the PC through Windows using head phones 7 Check to make sure the two...

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