Maintenance & Inspection information and guidelines for Stores:
Stores should follow the national competent authority guidelines for the recording, issuing, servicing or
repairing of products in their charge. Check the competent body website for the latest bulletins.
• Structure: is the product structurally sound, no wobbles or loose parts?
• Safety: is the product safe and fit for use?
• Straps: are the straps in good condition and not showing any signs or wear?
Check straps for fraying and missing or broken buckles. Ensure all webbing end clips are in place.
• Stability: is the product stable on an even surface, no rocking?
• Screws, Nuts and Bolts: Are there nuts and bolts missing or damaged?
• Castors: are the castors in good order? Do swivels and brakes work?
• Springs: do all gas springs work and hold pressure and weight?
• Sandals: are the sandals in good condition? Do straps and Velcro show signs of wear?
• Upholstery and PU: is the upholstery and PU in good, clean condition with
no rips, wear or gaping of the cushions?
• Steel, Plastic and Woodwork: is the steel, plastic and wood work in good order?
Check for deformities, splinters or breaks
If there is any doubt about the safety of the product, do not hesitate to contact your supplier/Jenx
Ltd. for advice. Products should be thoroughly decontaminated in line with national guidelines prior to
inspection, storage and re-issue.
Jenx Ltd. can take no responsibility for re-issue of products
Re-issue of Jenx Ltd. Products
Jenx Ltd. products are usually assessed for an individual user, therefore the following points must be
adhered to prior to the re-issuing of any Jenx Ltd. Products to a new user. Please note all Jenx products
are expected to have a life of 5 years.
• Check with issuing Therapist that the product is standard and no special attachments or
modifications have been made. If modifications have been made: contact Jenx Ltd. for advice.
• Check that the product has been fully cleaned, taking into account the condition of the fabric
and the foam inside.
• Check that all hand wheels and levers are in good condition and fitted securely.
• Check the product and any accessories fully for any sign of wear and tear or distortion.
• Check that all the functions of the product are working correctly e.g. tilt, height adjustment
or back recline, etc.
• Always ensure that the Instruction For Use stays with the product and is passed on to the new user.
For new sets of instructions please email [email protected] or visit www.jenx.com.
• If the product is being delivered, always ensure that the product is packed securely.
• We strongly recommend that all straps and harnesses are replaced with new ones before re-issue.
Only genuine Jenx Ltd. parts should be fitted.
This product must be thoroughly inspected by a qualified person at least annually.
See earlier for advice on daily/monthly checks and logging all inspections.
Note:
Each Jenx Ltd. Product, whether re-issued or not, must be checked and inspected in line with the advice
given in this Safety, Care and Warranty Information booklet. Failure to complete these regular checks
poses a risk to the user. Every year, each product must be thoroughly inspected by a person competent
to assess faults and have the ability to either rectify any faults discovered, or to outsource this
requirement. The maximum period that should elapse between full product inspections is 1 year. After 3
years, or from purchase where a product is subject to heavy use, this should be increased to six monthly
full inspections.
Jenx Ltd. can take no responsibility for re-issue of products
