Limited Two Year Warranty
This warranty gives you specific legal rights. You may
also have other rights which vary from state to state.
Dual Electronics Corp. warrants this product to the
original purchaser to be free from defects in material
and workmanship for a period of two years from the
date of the original purchase.
Dual Electronics Corp. agrees, at our option, during
the warranty period, to repair any defect in material
or workmanship or to furnish an equal new, renewed
or comparable product (whichever is deemed
necessary) in exchange without charges, subject to
verification of the defect or malfunction and proof
of the date of purchase. Subsequent replacement
products are warranted for the balance of the original
warranty period.
Who is covered?
This warranty is extended to the
original retail purchaser for products purchased from
an authorized Dual dealer and used in the U.S.A.
What is covered?
This warranty covers all defects
in material and workmanship in this product. The
following are not covered: software, installation/
removal costs, damage resulting from accident,
misuse, abuse, neglect, product modification,
improper installation, incorrect line voltage,
unauthorized repair or failure to follow instructions
supplied with the product, or damage occurring
during return shipment of the product. Specific
license conditions and copyright notices for the
software can be found via www.dualav.com.
What to do?
1. Before you call for service, check the
troubleshooting guide in your owner’s manual.
A slight adjustment of any custom controls may
save you a service call.
2. If you require service during the warranty period,
you must carefully pack the product (preferably
in the original package) and ship it by prepaid
transportation with a copy of the original receipt
from the retailer to an
authorized service center.
3. Please describe your problem in writing and
include your name, a return UPS shipping address
(P.O. Box not acceptable), and a daytime phone
number with your shipment.
4. For more information and for the location of the
nearest authorized service center please contact
us by one of the following methods:
• Call us toll-free at 1-866-382-5476
• E-mail us at [email protected]
Exclusion of Certain Damages:
This warranty is
exclusive and in lieu of any and all other warranties,
expressed or implied, including without limitation
the implied warranties of merchantability and fitness
for a particular purpose and any obligation, liability,
right, claim or remedy in contract or tort, whether or
not arising from the company’s negligence, actual or
imputed. No person or representative is authorized
to assume for the company any other liability in
connection with the sale of this product. In no event
shall the company be liable for indirect, incidental or
consequential damages.
