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28

J1CA7W

Troubleshooting

General

Problem

Cause

Action

Unit will not turn on 

(no power)

Yellow wire not connected or incorrect voltage 
Red wire not connected or incorrect voltage

Check connections for proper voltage (11~16VDC)

Black wire not connected

Check connection to ground

Fuse blown

Replace fuse(s)

Unit has power 

(but no sound)

Speaker wires not connected

Check connections at speakers

One or more speaker wires touching each 
other or touching chassis ground

Insulate all bare speaker wires from each other and 
chassis ground

Unit blows fuse(s)

Yellow or red wire touching chassis ground

Check for pinched wire

Speaker wires touching chassis ground

Check for pinched wire

Incorrect fuse rating

Use fuses with correct rating

Unit has audio 

(but no video)

Parking brake safety circuit not connected
Parking brake not applied

Check connections at parking brake
Apply parking brake as described 

on page 26

Please keep your original sales receipt and be prepared to provide this receipt in 
the event you require service, as your original receipt is considered the best proof of 
purchase and indicates the date you purchased your JENSEN product.

Dealer Name 

Dealer Phone

Purchase Date

Register your product online at 

www.jensenmobile.com.

For Your Records

Register Your Product

Summary of Contents for J1CA7W

Page 1: ...INSTALLATION OWNER S MANUAL J1CA7W 7 CAPACITIVE TOUCH SCREEN 2 DIN MEDIA MECHLESS RECEIVER AM FM USB Media Player Rear Camera Input ...

Page 2: ...r the driver to view video while the vehicle is in motion The SAFETY NOTICE is reminder to drive responsibly and safely while using your mobile phone device or any APP s that are compatible with this unit It is highly recommended that your JENSEN J1CA7W is installed by a professional installer or an authorized dealer This product is only for use in vehicles with 12VDC negative ground only To preve...

Page 3: ... Operation USB Operation Media Compatibility Bluetooth Operation SiriusXM S atellite Radio Operation SiriusXM Radio Advisory Messages Apple CarPlay Android Auto Auxiliary Inputs Rear Camera Operation SWC Input Operation Troubleshooting Specifications Warranty Table of Contents 3 4 5 6 7 8 9 10 11 12 13 14 17 16 16 20 21 22 23 24 25 26 27 28 29 30 ...

Page 4: ...the vehicle is not in Park and or the parking brake is not fully engaged When installing this unit the installer must connect the parking brake detect wire to the parking brake mechanism in order to make the parking brake lock out feature operable DO NOT simply ground the parking brake detect wire to a metal portion of the vehicle Failure to properly install the parking brake lock out feature coul...

Page 5: ...d found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communi...

Page 6: ... a qualified technician for instructions Avoid installing the unit where it would be subject to high temperatures such as from direct sunlight or where it would be subject to dust dirt or excessive vibration Preparation MOUNTING SCREWS M5 0 x 6 0mm M5 0 x 5 0mm TRIM RING ...

Page 7: ...iring Notes Subwoofer output The Subwoofer preamp audio output Blue jacket with Black RCA is active in all audio modes Rear camera input A rear view camera not included can be used with the Camera input SiriusXM For more information on how to install the SiriusXM Connect Vehicle tuner consult the installation guide included with the tuner SiriusXM connect tuner and subscription sold separely Note ...

Page 8: ...7 J1CA7W Control Locations RESET VOL VOL POWER MUTE SOURCE VOICE ACTIVATION BUTTON 1 2 3 4 5 6 The radio display features the following functions and displays 1 2 3 4 5 6 ...

Page 9: ... Note Modes of operation can also be accessed by selecting the corresponding icon from the main menu Operation Mode Selection Press the icon at the top left corner of the screen to display the OSD main menu Press the Radio USB SXM BT Phone Android Auto CarPlay AV In BT Audio Equalizer Settings in the Main meu pate to select the desired source Connect external audio video devices to the rear RCA Ty...

Page 10: ...lizer Select between the following EQ presets Default User Classic Rock Jazz Electric Pop Soft allows user to enter custom EQ settings Time Alignment To adjust time correction settings select PRESET 1 PRESET 2 or PRESET 3 Loudness Touch screen button to turn the Loudness function on off Subwoofer Control Touch the button to turn the Subwoofer Control On Off Subwoofer Gain Select subwoofer 6 to 6 0...

Page 11: ...Setting Speaker Positions Reset to Default Settings 1 2 3 4 Adjustments To properly set the time alignment you will need measure the distance from each speaker in ft to where you want the center stage to be for example if you want the position to be at the divers seat then meausre each speaker side front rear to where your head is located and set the distance accordingly Each vehicle will vary in ...

Page 12: ...list Press any preset in the list to recall and begin playback of that station Hold this button down for a few seconds and it will switch between AS and PS Press the icon to adjust the brightness Press DX LOC text to turn on the local or distance Auto Store Presets Press and hold AS PS to automatically program the FM 18 AM 12 available into the presets in the current Band Preset Scan Press AS PS t...

Page 13: ...lder and press to return to the file list Use the letter to retrieve the list of files Press the arrow to return to the previous screen Press icon to repeat current track and adjust to repeat all tracks in the current folder Touch RPT again to exit repeat mode Press icon to shuffle all tacks in the current folder and again to shuffle all tracks Touch icon again to exit Repeat mode Press icon to se...

Page 14: ...2 16 22 05 24kHz MPEG 2 5 8 11 025 12kHz Bitrate MPEG 1 32 320kbps MPEG 2 8 160kbps MPEG 2 5 8 160kbps Other Information Directory Depth Unlimited File Name Length 32 bytes Total File Number 2000 files Total Folder Number 200 folders File Number via Folder 2000 files MP3 ID3 TAG ver 1 x ver 2 x Title Artist Album Notes Due to ongoing technological advancement some USB flash drives may be incompati...

Page 15: ...numbers 0 9 and _ underscore Some characters may not be displayed correctly depending on the character type This device can play back files in Joliet and other standards that conform to ISO9660 MP3 written in the formats other than the above may not play and or their file names or folder names may not be displayed properly Some files may not play or be displayed correctly depending on sampling rat...

Page 16: ...hen the connect feature is set to Auto connect On If the connect feature is set to Auto Connect Off the head unit will not automatically connect to any device From the main menu touch the Bluetooth on the screen Bluetooth icon will appear anytime a Bluetooth device is connected Press icon to return to Main Menu screen Displays current mode of operation When Bluetooth is On and a Bluetooth device i...

Page 17: ...eturn to the beginning of the current track Press icon to pause or resume playback Touch icon to skip ahead to the next song Press the icon to adjust Equalizer setting Press MUSIC to transfer audio between the unit and mobile phone Press SETUP to access Bluetooth settings Dial a number and touch the Phone icon to call Use the keypad to dial a phone number Press the DEVICES to show the pairing devi...

Page 18: ...s located on the bottom of the SiriusXM Connect Vehicle Tuner and its packaging Note SiriusXM Radio ID does not include the letters I O S or F In the USA activate online or by calling SiriusXM Listener care Visit www siriusxm com activatenow Call SiriusXM Listener Care at 1 866 635 2349 For Canadian Subscriptions please contact Visit www siriusxm ca activatexm Call XM customer Care at 1 877 438 96...

Page 19: ...h as channel name artist name and song title Press to enter search mode then press Channel to choose between the following search options Channel Artist Song Title or Info Use the up down arrows on the left side to navigate categories and use the up down arrows on the right side to navigate channels artists song titles or info Category Channel Press to display a list of preset channels in the curr...

Page 20: ...ss All Clear to clear all locked channels Channel Skipping Press SET to select channels to skip TuneStart Press ON or OFF to enable or disable TuneStart With the TuneStart feature turned ON you will hear the beginning of the song when you tune to one of your Preset channels It may take a minute or two for the feature to work after power up or after changing preset bands TuneScan Press TuneScan but...

Page 21: ...o go back to the previous channel Press to advance to the next channel Press to enter Replay mode Once in Replay mode press to skip to the previous track or press and hold to fast reverse Press to pause and replay contect from the active channel Press to skip to the next track Press and hold to fast forward Press repeatedly to catch up and resume live play Selecting Go to Live under Additional Opt...

Page 22: ... siriusxm com Subscription Updated The radio has detected a change in your SiriusXM subscription status Press to clear the message In the USA visit www siriusxm com or call 1 866 635 2349 if you have questions about your subscription In Canada visit www siriusxm ca or call 1 877 438 9677 if you have questions about your subscription Channel Unavailable The channel that you have requested is not a ...

Page 23: ...ls iPhone12 mini iPhone 12 iPhone 12 Pro iPhone 12 Pro Max iPhone 11 Plus iPhone 11 iPhone XS Max iPhone XS iPhone XR iPhone X iPhone 8 iPhone 8 Plus iPhone 7 iPhone 7 Plus iPhone 6 iPhone 6S Starting Apple CarPlay Wireless CarPlay Connection Descriotion 1 Enter the main UI and click BT Phone to enter the Bluetooth interface 2 Click Refresh to search nearby Bluetooth click Pair to match Bluetooth ...

Page 24: ...necting your iPhone will automatically exit CarPlay mode To exit CarPlay mode while your phone is still connected press the Power Volume knob momentarily and the unit s main menu will be displayed Apple CarPlay Operation When the CarPlay menu is displayed the home button in the lower left corner work just like the home button on your iPhone Press and hold it to summon Siri and begin your voice com...

Page 25: ...ng in your jurisdiction so you must be aware of and obey any such restrictions If in doubt as to a particular function only perform it while the car is parked No feature should be used unless it is safe to do so under the driving conditions you are experiencing Starting Android Auto Wireless Android Auto Connection Descriotion 1 Enter the main UI and click BT Phone to enter the Bluetooth interface...

Page 26: ...d Auto home screen displays personalized information like time to your destination reminders recent calls incoming messages the song you re listening to and Google Now cards When the Android Auto menu is displayed you can say OK Google or select the microphone in the upper right corner to talk to Google 2 1 3 4 Android Auto Home Button Recent Apps Notification Button Activate Google Assistant 1 2 ...

Page 27: ...ernal audio source as needed if connected to the headphone output of the device Connect an optional rear camera to the Camera Input Black RCA connector Refer to the camera s wiring diagram for installation details The unit will automatically select camera mode when connected to the reverse lamp circuitry A V Input Rear Camera Input Auto Selection ...

Page 28: ...et Radio Select Switch Set the SWI RC to position 7 Pioneer Other Sony 2 To program use the Pioneer Sony Other radio function mapping order for JENSEN units 3 When programming the SWI RC if a function is not supported or not desired then the function MUST be skipped as per the PAC SWI RC instructions 4 The SWC function MUST be programmed in the correct order per the PAC SWI RC radio function mappi...

Page 29: ...blows fuse s Yellow or red wire touching chassis ground Check for pinched wire Speaker wires touching chassis ground Check for pinched wire Incorrect fuse rating Use fuses with correct rating Unit has audio but no video Parking brake safety circuit not connected Parking brake not applied Check connections at parking brake Apply parking brake as described on page 26 Please keep your original sales ...

Page 30: ...ge class Panel size 7 diagonal measurement View angle up down left right 50 70 70 70 Resolution 1024 H x 600 V Brightness cd m2 500 Contrast ratio 500 1 Pixels 1 152 000 Speaker output impedance 4 ohms Line output voltage 2 volt RMS Line output impedance 200 ohms Chassis dimensions 7 x 5 x 4 W x D x H Design and specifications subject to change without notice CEA 2006 Power Standard Specifications...

Page 31: ...uct Specific license conditions and copyright notices for the software can be found via www jensenmobile com What to do 1 Before you call for service check the troubleshooting guide in your owner s manual A slight adjustment of any custom controls may save you a service call 2 If you require service during the warranty period you must carefully pack the product preferably in the original package a...

Page 32: ...122 V01 Namsung America Inc 2022 Namsung America Inc All rights reserved All rights reserved No part of this publication may be reproduced distributed or transmitted in any form or by any means including photocopying recording or other electronic or mechanical methods without the prior written permission of NAMSUNG AMERICA INC ...

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